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Profolio Straits Quay

Property class: 3.5

Photo gallery for Profolio Straits Quay

A marina with multiple boats docked, a white hotel with a red roof, and high-rise buildings in the background.
A swimming pool surrounded by lush greenery and palm trees.
A grocery store named Sam's Grocery with a clear entrance and a visible display of products inside.
A neatly made bed with white linens and decorative pillows, a wooden headboard, and a nightstand with a lamp.
A white bicycle with potted plants attached to the back, parked on a tiled balcony with white railings.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
3H-1-2, Straits Quay, Jalan Seri Tanjung Pinang, George Town, Penang, 10470
  • Place, Straits Quay Mall
    ‪1 min walk‬
  • Place, Tokong Cape Beach
    ‪17 min walk‬
  • Place, Ibox Museum of Glass Penang
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Room

A hotel room with two beds, wooden flooring, a large mirror, and a patterned wall.

Room

  • Sleeps 6

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About the area

George Town

At Profolio Straits Quay you'll be steps from Straits Quay Mall and 3.1 km (2 mi) from Gurney Drive. Highlights at this hotel include 15 restaurants, 5 coffee shops/cafes and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court and kids' swimming pool as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Tanjung Pinang hotel include Gurney Plaza and KOMTAR.

What's nearby

  • Straits Quay Mall - 1 min walk - 0.1 km
  • Tokong Cape Beach - 17 min walk - 1.5 km
  • Ibox Museum of Glass Penang - 3 min drive - 2.7 km
  • Gurney Drive - 3 min drive - 3.1 km
  • Gurney Plaza - 4 min drive - 3.5 km

Getting around

  • Penang Sentral - 39 min drive
  • Penang (PEN-Penang Intl.) - 39 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬2 min walk
  • ‪Blue Reef Fish & Chips - ‬6 min walk
  • ‪Chimac Station - ‬4 min walk
  • ‪Haku Extraordinary Japanese Cuisine - ‬9 min walk
  • ‪Nyonya Breeze Desire - ‬4 min walk

About this property

Profolio Straits Quay

Profolio Straits Quay offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a fitness centre. There are 15 restaurants and 5 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Profolio Straits Quay. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star George Town hotel.

  • 9 guestrooms or units
  • 4 levels
  • 15 dining venues
  • 5 coffee shops
  • Built in 2010
  • Deli
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Profolio Straits Quay offers 9 air-conditioned accommodations with Hot tubs and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 15 restaurants
  • 5 coffee shops/cafes
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 60 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. The property is professionally cleaned.

Property is also known as

Profolio Straits Quay Apartment
Apartment Profolio Straits Quay
Profolio Straits Quay Apartment George Town
Profolio Straits Quay George Town
Apartment Profolio Straits Quay George Town
George Town Profolio Straits Quay Apartment
Profolio Straits Quay
Profolio Straits Quay Hotel
Profolio Straits Quay George Town
Profolio Straits Quay Hotel George Town

Frequently asked questions

Is parking available at Profolio Straits Quay?

Yep, Profolio Straits Quay has a free self car park. Onsite parking is limited.

Are there any beaches close to Profolio Straits Quay?

The closest beach to Profolio Straits Quay is Tanjung Bungah Beach (3.4 km).

Does Profolio Straits Quay have a pool?

Profolio Straits Quay has an outdoor pool and a kids' pool.

What makes Profolio Straits Quay a romantic place to stay?

A lounge bar, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Profolio Straits Quay.

Are there hot tubs in the rooms at Profolio Straits Quay?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Profolio Straits Quay?

No, but there's an airport shuttle that runs from 6:00 AM - midnight on request for a fee.

Is there a bar or restaurant at Profolio Straits Quay?

Yep, they've got a lounge bar and 15 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Profolio Straits Quay?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Profolio Straits Quay?

No, pets are not allowed.

Profolio Straits Quay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 7 out of 52 reviews
Rating 2 - Terrible. 7 out of 52 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite unique in its surrounding close to the sea and with different shops and eatery.
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The view is outstanding..
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more nice room , I feel impressed so much and I will be back and visit again 🙏
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a good clean, repair work and paint.
Stayed 10 nights in Feb 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is dirty and maintenance is overdue. Towels are torn. Pillows have brown stains.
Stayed 4 nights in Oct 2023
Verified review

2/10 Terrible

The descrfiption mentioned there is hot tub. that is the only reason why i booked this room - for my son. But when i c hecked in, there was no hot tub. When i checed with the agent, she said it's not her problem. previously there was a hot tub, and then they removed it which was obviously a lie. Furthermore she was rude, even before i said anything she became so defensive and said its not her problem. you want to complain, go complain to Hotels.com, this has nothing to do with me.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The electrical breaker kept tripping on the master bath water heater. So I could not use that bathroom. In using the other bathroom the shower is stopped up and so a quick shower so it didn’t flood into the bathroom.
Stayed 6 nights in Nov 2023
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
残念ながらリビングのエアコンがきかなかった。また前の方の食べカスが部屋に落ちていた。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
바퀴벌레 및 도마뱀 있구요. 에어컨 성능이 좋지 못합니다. 그 외 너무 좋아요
Stayed 6 nights in Aug 2022
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service
I was not goven a pool view room as advertised on my booking. When rung up the given straits quay property contact , staff was not friendly dued to the booking was not direct from them. Room was dirty , bathroom has cockroaches , wet towels still left in the washer. I was very disappointed .
Stayed 3 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Still got some rubbish and stuffs didnt finish cleaning up, apparently some closets still got owner stuff in it.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋の掃除は約束した曜日でも 何度も催促しないと来ない プールは蟻に刺される 天井から水が漏れても直ぐに対応してくれない チェックインも管理人がいないし場所も説明がないので 電話で英語で呼び出さないと来ない キッチンは使いやすいので 自炊する人には良い
Stayed 14 nights in Oct 2019
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness
Live ants on the sink cabinet set in toilets. Water l
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Profolio Suite

The first day we had no hot water. The main bathroom was repaired on the second day but the en-suite took several days before we could use it. The TV uses an Android box that had no instructions. 327 channels but no guide and the box had to be reset about 3 times each night. Until we got the manager up we could not see anything but a black screen. A guide to the TV, oven and other items in the room would be useful. Ken the manager was approachable, friendly and helpful but often was off site. The room was comfortable if not a little dated in furniture. The bathrooms (when we could use them) were very up market and luxurious and definitely the highlight of the room. Mattress as is usual in SE Asia was like a rock. Fridge was a good size and very cold but noisy. Microwave is very basic. Oven and hot plates worked ok but took some experimenting without instructions. The air con and fans were very efficient. Second TV in the en-suite was useless. Room is serviced 3 times a week and the washing machine supplied is fine and the balcony was adequate to dry clothes.
Stayed 12 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with property manager was good. Apartment was spacious and clean. Pool was nice and big. Small supermarket, eateries and other facilities available on the property.
Stayed 8 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 경험이었습니다.

집주인이 되게 친절했고, 숙소도 깔끔했습니다. 또한 밤에는 조용해서 좋았습니다. 근처에 한국마켓도 있고 로컬마켓도 있어서 편리했습니다.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
プールが広くてとてものんびりできる ２人での宿泊にとって部屋の広さは十分すぎるぐらい広い ベッドも大きくゆっくり休める 管理者も気さくで安心
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Profolio - Straits Quay

This unit was good for the price that we paid. Very comfortable and good location. The only minor setback is that the shower areas in both bathrooms can be a bit cleaner to truly make this unit outstanding. The owner did send the cleaners to try clean up the shower area upon our request.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
チェックイン情報を事前にメールで確認出来るようにしてほしい。 ホテルへのメール、何時にどこに行きます！と送信しているが、 見ていない。
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view awesome. Owner very good. Will repeat.

The view awesome. Owner very good. Will repeat to stay here again
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

편리한 위치와 만족스런 분위기^^

식당가와 연결 되어있어 편리하고 편안했지만, 인터넷과 전화를 원활히 사용하기 어려워 업무보기에는 적합하지 못했습니다.
Stayed 6 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. 1) th oven short circuit as it cuts off. 2) suggest to have microwave, would be convenient to heat up food.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The beds were comfortable and the shower nice. This is not a hotel and there is no staff. Couldn't access the pool or fitness center. Its more like a condo you rent from a private person who doesn't leave you their contact info. The refrigerator was not plugged in, warm and stinky, and no way to plug it in. The stove top was dirty. So we didn't use the kitchen at all. The room was nice but it wasn't what we thought we were getting.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the quiet serenity with sea view. Place was well equipped.
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay! Awesome view and comfortable place.
Stayed 1 night in Sep 2018