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U Hotel Penang

3.0 star property

Photo gallery for U Hotel Penang

Exterior
Reception
Reception
A modern bedroom with a bed, pillows, a desk, and a chair.
A modern living room with a flat-screen TV, a sofa, a wooden side table, and a lamp.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View map
676, Jalan Sungai Dua, George Town, Penang, 11700
  • Place, University of Science-Malaysia
    ‪2 min walk‬
  • Place, Penang Youth and Sports Complex
    ‪3 min drive‬
  • Place, RECSAM and Institute Pendidikan Guru
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪11 min drive‬

Room options

View all photos for Regular Queen (Venus)

A neatly made bed with a pillow, a framed picture on the wall, and a bedside table with a book.

Regular Queen (Venus)

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King (Saturn)

In-room safe, desk, bed sheets

Deluxe King (Saturn)

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Regular Twin (Luna)

Regular Twin (Luna)

Regular Twin (Luna)

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

George Town

At U Hotel Penang you'll be within a 5-minute walk of University of Science-Malaysia and 2.1 km (1.3 mi) from RECSAM and Institute Pendidikan Guru. .This smoke-free hotel offers a business centre, a 24-hour front desk and express check-in. Additionally, you'll find laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of free self parking. .Within a 15-minute drive of this 3-property class Gelugor hotel, attractions include KOMTAR and Gurney Drive.

What's nearby

  • University of Science-Malaysia - 2 min walk - 0.2 km
  • Penang Youth and Sports Complex - 3 min drive - 2.3 km
  • RECSAM and Institute Pendidikan Guru - 3 min drive - 3.1 km
  • KOMTAR - 11 min drive - 10.7 km
  • Gurney Drive - 13 min drive - 12.2 km

Getting around

  • Penang Sentral - 22 min drive
  • Penang (PEN-Penang Intl.) - 16 min drive

Restaurants

  • ‪Ekonomi Tomyam - ‬1 min walk
  • ‪The Coffee Bean & The Leaf - ‬1 min walk
  • ‪Kim Hin Seafood Cafe - ‬1 min walk
  • ‪Thai Tuk Tuk - ‬2 min walk
  • ‪Tong Shui Xiao Po 糖水小铺 - ‬2 min walk

About this property

U Hotel Penang

Business amenities include a business centre and a meeting room. U Hotel Penang also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star George Town hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Built in 2014
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • 1 conference room
U Hotel Penang offers 128 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, bidets and hairdryers. Business-friendly amenities include desks and telephones.

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Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at U Hotel Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

Is parking available at U Hotel Penang?

Yep, U Hotel Penang has a free self car park.

Are there any beaches close to U Hotel Penang?

The closest beach to U Hotel Penang is Ferringgi Beach (14.6 km).

Is there a free airport shuttle available at U Hotel Penang?

No, U Hotel Penang does not offer an airport shuttle service.

What time are check-in & check-out at U Hotel Penang?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at U Hotel Penang?

No, pets and service animals are not allowed.

U Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 98 out of 306 reviews
Rating 8 - Good. 157 out of 306 reviews
Rating 6 - Okay. 39 out of 306 reviews
Rating 4 - Poor. 5 out of 306 reviews
Rating 2 - Terrible. 7 out of 306 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
Good hotel for stopover in Penang.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with my stay.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again when come to Penang.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

LEE WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good option for budget stay.
Stayed 1 night in Oct 2022
Verified

8/10 Good

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect It's clean
Stayed 13 nights in Sep 2023
Verified

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby many restaurants surrounding.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Lai Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Wei Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Ram Mahalingam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are neat and clean. Staff services are good. But basic amenities such as tooth paste & brushes are not providing. Overall pleasant experience and nice stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfactory
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Kian Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Location was ok and come with hotel parking which is good!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good easy to get foods
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Go

Liked: Cleanliness, property conditions & facilities
Moderate service, facility, and price. Walking distance to USM.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

CHIARA LUCY ASIR

Liked: Staff & service, amenities, property conditions & facilities
Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby. Seamless check in and deposit was RM100. Staff very friendly and approachable. The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this. Otherwise good stay. Will definitely stay again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ahmad siddiki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Chin siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV with Netflix Should has room service on the next day
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Man Tat

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

very noisy

very noisy
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Hyoungwook

Liked: Staff & service
Mattress too soft and the room is abit old
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Lekbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is gut, but the Internet doesn‘t work.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Zain Qisti

Liked: Cleanliness
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Their is too much humidity in the room
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Raidha

Disliked: Staff & service, property conditions & facilities

Worst staff

The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
Stayed 2 nights in Nov 2022