You can enjoy flat-screen TVs with digital channels, and all 49 rooms feature free WiFi, DVD players, and separate bathtubs and showers. Dining in is an option with room service, and minibars provide refreshments. Additionally, coffee/tea makers, free newspapers, and hair dryers are available.
The restaurant, Nick's Bistro, is open for breakfast and dinner. Enjoy the fitness center, spa tub, seasonal outdoor swimming pool, and pool loungers. Conference space and a business center are among the business amenities offered. Added amenities include free WiFi in public areas and a coffee shop/café. Cooked-to-order breakfast is available daily between 7 AM and 9 AM.
Places within a 15-minute walk of this 4.5-star Gisborne hotel include Toihoukura School of Contemporary Art and Gisborne Harbour.
26 Feb. 2020 by Ajay K Verma
Hi There, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
18 Jan. 2020 by Ajay
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
28 Oct. 2019 by Best Regards, Rupeet Kaur Front Office Manager
Dear Happy Guest, Thank you for giving us a perfect rating. I am happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
29 Sep. 2019 by Best Regards, Rupeet Kaur Front Office Manager
Hi there, Thank you for your feed back . Apologies for inconvenience . Unfortunately, studio rooms are without any view . If you like room with view, i would prefer you to book pool suite room which has balcony attached to it . If there is anything we can help you with, please feel free to contact us back directly .
10 Sep. 2019 by Best Regards, Rupeet Kaur Front Office Manager
Hi there , Thank you for your feedback .Glad to hear that you liked the location of hotel and the view of your room . Apologies for not meeting the expectation in regards to room but we are soon getting few things replaced . If there is anything that we can help with you future stay, please feel free to let us know .
12 Apr. 2019 by Best Regards, Rupeet Kaur Front Office Manager
Dear Traveler, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Emerald Hotel offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. The luxury Emerald Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. This 4.5-star Gisborne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Emerald Hotel offers 49 accommodations with DVD players and minibars. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Gisborne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9 AM.
Nick's Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®