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4.5 out of 5

"Thank you for accomodating our request for an early arrival time to fit in with our Friends lunchtime function. " More

By a verified traveller on Sun 11 Oct 2020

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Hotel Description

Portside Hotel, Gisborne - Heritage Collection places you in the center of Gisborne, within just a 15-minute stroll of Gisborne Harbour and Gisborne Wine Centre. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

You can enjoy an LCD TV with satellite channels, and each apartment features a balcony or patio, a coffee/tea maker, and a hair dryer. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A phone, an iron/ironing board, and a desk are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour fitness center, and has concierge services. Other amenities include a snack bar/deli and laundry facilities. Continental breakfast is available. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Gisborne aparthotel include Tairawhiti Museum and Toihoukura School of Contemporary Art.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$266* Per night/room 22 Jan. - 23 Jan.

Premium Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Portside Hotel, Gisborne - Heritage Collection ratings based on 180 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Portside Hotel, Gisborne - Heritage Collection

Everyone (67) Couples (93) Business (1) Family (21) Other (1)
2 out of 5

Posted by , from auckland on 4 Dec. 2020

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5 out of 5
Thank you for accomodating our request for an early arrival time to fit in with our Friends lunchtime function.

Posted by , from Wellington on 11 Oct. 2020

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4 out of 5

Posted by on 22 Sep. 2020

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5 out of 5
Well equipped, clean, great location .... helpful staff . Will stay again.

Posted by , from Gisborne on 12 Jul. 2020

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5 out of 5
Great view. Spacious bed. Big bath. Clean. The couch wasnt very comfy.

Posted by on 12 Jul. 2020

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5 out of 5
Views and location and friendly staff clean and tidy

Posted by on 8 Mar. 2020

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5 out of 5
The room was very clean and tidy, we had a balcony which overlooked the Harbour.

Posted by on 8 Feb. 2020

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4 out of 5
The two bedroom suite is quite compact - the bedrooms and bathroom are small. However, the place is immaculately clean, the reception was friendly and welcoming, and I’d stay there again.

Posted by on 28 Dec. 2019

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5 out of 5
Excellent location and facilities. Ideal place to stay in Gisborne.

Posted by , from Napier on 14 Dec. 2019

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5 out of 5
Great location, nice and central. Was a little surprised to come back late on the Saturday and find not a single car park left. We were not advised it was first in first served and were not comfortable with the idea of having to leave our car around by the waterfront.

Posted by on 27 Oct. 2019

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About the Portside Hotel, Gisborne - Heritage Collection

Location 2 Reads Quay, Gisborne, 4010

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Portside Hotel, Gisborne - Heritage Collection offers its guests an outdoor pool and a 24-hour fitness center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Portside Hotel, Gisborne - Heritage Collection. Self parking is free. This 4-star Gisborne aparthotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • Built in 2004
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Gisborne (GIS) (5.3 km / 3.3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Portside Hotel, Gisborne - Heritage Collection offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. This Gisborne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests can enjoy continental breakfast for a fee.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 16.00 and NZD 25.00 per person (approximately)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gisborne Hotel
  • Gisborne Portside Hotel
  • Hotel Gisborne
  • Portside Gisborne
  • Portside Hotel
  • Portside Hotel Gisborne
  • Portside Hotel Heritage Boutique Collection Gisborne
  • Portside Hotel Heritage Boutique Collection
  • Portside Heritage Boutique Collection Gisborne
  • Portside Heritage Boutique Collection
  • Portside Hotel Gisborne Heritage Collection
  • Portside Hotel Heritage Collection
  • Portside Gisborne Heritage Collection
  • Portside Heritage Collection
  • Portside Hotel Gisborne Heritage Collection
  • Portside Hotel, Gisborne - Heritage Collection Gisborne
  • Portside Hotel, Gisborne - Heritage Collection Aparthotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.