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4.4 out of 5

"The unit was nice but had problem with no Foxtel. Bed was okay and kitchen was fine. " More

By a verified traveller on Fri 15 Mar 2024

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Hotel Description

A luxury stay in Gladstone awaits you at Gladstone City Central Apartment Hotel. Within just a 10-minute stroll, you'll find Gladstone Entertainment and Convention Centre and Gladstone Art Gallery and Museum. Highlights at this aparthotel include free self parking, a bar/lounge, and a conference center.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, a balcony or patio, and a coffee/tea maker. A refrigerator and a microwave make in-room dining convenient. A safe, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and a library. Other amenities include laundry facilities, dry cleaning/laundry services, and wedding services. Continental breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.

With a stay at this 4-star Gladstone aparthotel, you'll be 0.7 km (0.4 mi) from Gladstone Yacht Club and 4.7 km (2.9 mi) from Spinnaker Park.

Studio (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$132* Per night/room 26 Apr. - 27 Apr.

Superior Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Penthouse, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Gladstone City Central Apartment Hotel ratings based on 185 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Gladstone City Central Apartment Hotel

Everyone (106) Couples (42) Business (1) Family (32) Other (1)
3 out of 5
The unit was nice but had problem with no Foxtel. Bed was okay and kitchen was fine.

Posted by on 15 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Peter B

Dear Amber,Thank you for sharing your feedback. We're glad that you found our unit nice and the kitchen satisfactory. However, we apologise for the inconvenience caused by the absence of Foxtel. We understand how important entertainment options are for our guests.We appreciate your comments and will take them into consideration as we continually strive to improve our services. We hope to welcome you back in the future, and we'll do our best to ensure your next stay is even more comfortable.Safe travels to your next destination.Kind regards,Guest ServicesGladstone City Central Apartment Hotel

2 out of 5

Posted by on 2 Jan. 2024

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Comment from Hotel Management

9 Jan. 2024 by Peter B

Dear Penelope,Thank you for choosing to stay with us on your visit to Gladstone and for sharing your feedback with us. We are sorry that you were not satisfied with our hotel and that you gave us a low rating. We would appreciate it if you could tell us more about your experience and what we could have done better. We are always looking for ways to improve our facilities and services, and we value your opinion. We hope that you had a safe holiday season and wish you a wonderful new year ahead. We hope to have another opportunity to welcome you back and provide you with a better stay in the future.Kind Regards,Guest ServicesGladstone City Central Apartment Hotel

5 out of 5
Size was a huge surprise

Posted by , from Warabrook on 30 Dec. 2023

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Comment from Hotel Management

1 Jan. 2024 by Peter B

Dear Gary,Thank you for your wonderful rating and your feedback. We are thrilled to hear that you were pleasantly surprised by the size of our rooms. We strive to provide spacious and comfortable accommodation for our guests.We hope that you had a wonderful Christmas and we wish you a Happy New Year ahead. We hope to have you back soon.Kind Regards,Guest ServicesGladstone City Central Apartment Hotel

5 out of 5
Our room was on the ground floor, little view. Plenty of options for dinner. Yatch club excellent. Breakfast options were zero. Required rubbish removal and cleaning were onerous for a one night stay.

Posted by on 10 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by PeterB

Dear Andreas,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your input.We're pleased to see that you had a comfortable stay and enjoyed the nearby dinner options, especially the yacht club. We understand your concerns about breakfast options and the cleaning process, and we'll take your feedback into consideration for future improvements.Travel safely to your next destination, and we look forward to seeing you again.Kind regards,Guest ServicesGladstone City Central Apartment Hotel

3 out of 5
bed was terrible, one small chair to watch a very small TV on the wall. no Body shampoo in the shower. shower water covered the most of the floor in the bathroom, and that was with the shower pressure turned right down. Only one glass to have a drink of water with.

Posted by on 5 Oct. 2023

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Comment from Hotel Management

9 Oct. 2023 by PeterB

Dear Gary,Thank you for choosing to stay with us. We are sorry that you had a disappointing experience and did not enjoy your stay. We understand your frustration and we apologise for any inconvenience caused.We appreciate your honest feedback and your rating. We will use your comments to improve our service and comfort. We hope to have another opportunity to serve you better in the future.Kind regards,Guest ServicesGladstone City Central Apartment Hotel

5 out of 5
A great place to stay, lovely and genuine staff.

Posted by on 15 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by PeterB

Dear Andrew,Thank you for your wonderful feedback. We're thrilled that you had a great stay at our hotel and appreciated our lovely and genuine staff. We look forward to welcoming you back again in the future.Kind regards,Guest ServicesGladstone City Central Apartment Hotel

5 out of 5
Very good position, near Heron Islander terminal Very good value for money. Big room with very comfortable bed and good kitchenette

Posted by on 14 Aug. 2023

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Comment from Hotel Management

16 Aug. 2023 by PeterB

Dear Philip,Thank you for taking the time to share your positive feedback after your recent stay at our Gladstone Hotel. We're thrilled to see your perfect 5 out of 5 rating.We look forward to the pleasure of hosting you again in the future for another outstanding stay.Kind Regards,Guest ServicesGladstone City Central Apartment Hotel

4 out of 5
A very large room and close to cbd. Staff very friendly and obliging

Posted by on 7 Aug. 2023

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Comment from Hotel Management

14 Aug. 2023 by PeterB

Dear Rhonda,Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay with us and that you found our staff friendly and obliging. We appreciate your kind words and we hope to have the pleasure of welcoming you back soon.Kind regards,Guest Services,Gladstone City Central Apartment Hotel

4 out of 5
Large rooms comfortable bed kitchen well stocked

Posted by on 18 Jul. 2023

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Comment from Hotel Management

21 Jul. 2023 by PeterB

Dear Glenn,Thank you for your positive feedback. We're happy that you enjoyed the spacious rooms, comfortable bed and the well-stocked kitchen. We hope you had a relaxing and enjoyable stay at our hotel and we look forward to hosting you again in the future.Kind regardsGuest ServicesGladstone City Central Apartment Hotel

4 out of 5
Clean and quiet rooms set back one street from the main street of Gladstone. Reception staff friendly and helpful.

Posted by on 20 Apr. 2023

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Comment from Hotel Management

24 Apr. 2023 by PeterB

Dear Stephen,Thank you for taking the time to share your recent experience. We're glad to hear that you had a pleasant stay with us and that you found our rooms to be clean and quiet.Thank you for your kind words about our reception staff. We appreciate your feedback, and we hope to have the opportunity to welcome you back in the future.Kind regards,Guest ServicesGladstone City Central Apartment Hotel

About the Gladstone City Central Apartment Hotel

Location 66 Oaka Lane, Gladstone, QLD 4680

Property Features

WiFi is free in public spaces. A business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this aparthotel measures 1938 square feet (180 square meters) and includes a conference center. A library, a vending machine, and laundry facilities are also featured at the luxury Gladstone City Central Apartment Hotel. Free self parking is available. This 4-star Gladstone aparthotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2009
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Wedding services available
  • Library
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Gladstone Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Gladstone City Central Apartment Hotel offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • Private balcony or patio
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Sunday - Sunday: 8:00 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Sunday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned.

  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 per person
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gladstone City Central
  • Gladstone City Central Apartment Hotel
  • Gladstone City Central
  • Gladstone City Central Apartment Hotel Gladstone
  • Gladstone City Central Apartment Hotel Aparthotel
  • Gladstone City Central Apartment Hotel Aparthotel Gladstone

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.