Gladstone accommodation from NZ$142

Staff asked me to scan my card. Then they “had an issue” and asked me to scan it again. I said “I hope you aren’t going to double charge me”. Noticed there were two charges and figured one was a deposit. Bope, they double charged me. Called them on a Tuesday and the assistant manager could see the double charge but couldn’t remove. Said the manager would be there in two hours. Asked for an email, call or text when they refund me. Three days later still no response. I called the hotel two days later bc no response and couldn’t get anyone to answer. Called 17 times that day.

Highly enjoyed the visit. The bed was extremely comfortable. Staff very friendly.

The room had a slightly funny smell. So did the hallway. It wasn’t terrible but I noticed it each time I came and went. The HVAC was also very loud. The fridge worked but seemed a little warm to me. Microwave was small and took a while to warm things up. We were near the front desk and heard loud talking around 6am, which woke me up. I don’t think it was from the front desk, so there’s not much they could do about that. It felt dark in the room, the bulbs were very cool/flourescent, so I didn’t want to spend much time in the room. Couldn’t figure out the tv so we just turned it off and went to a movie theatre. The breakfast was better than I expected: waffles, sausage links, eggs, bagels etc. The coffee was better than typical hotel coffee. I stayed here on a college visit to save money, paid $105 per night with taxes. I plan to return to the area and next time I’ll spend a bit more for cleaner smell, better finishes, and better lighting. It wasn’t bad, I would say it was priced right. I usually stay in places that are closer to $150, and I would have been less happy if this cost that much. The staff was very friendly and helpful though, no complaints about them at all!