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Veranda Grand Baie Hotel & Spa

4.0 star property
Family fun on the beach, with outdoor pool, near La Croisette

Photo gallery for Veranda Grand Baie Hotel & Spa

Outdoor pool, pool umbrellas, pool loungers
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive
  • Breakfast available
  • Gym
The current price is NZ$406
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Royal Road, Grand-Baie
  • Grand Bay Beach
    ‪17 min walk‬
  • Pereybere Beach
    ‪3 min drive‬
  • Canonnier Beach
    ‪7 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪58 min drive‬

Room options

View all photos for Room (Privilege)

32-inch LCD TV with satellite channels, TV

Room (Privilege)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
LCD TV
Renovated in 2023
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment

Apartment

Apartment

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Air conditioning
LCD TV
Renovated in 2023
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (Comfort)

Minibar, in-room safe, desk, laptop workspace

Family Room (Comfort)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
LCD TV
Renovated in 2023
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Room (Pool Room)

Minibar, in-room safe, desk, laptop workspace

Comfort Room (Pool Room)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
LCD TV
Renovated in 2023
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room (Garden)

Minibar, in-room safe, desk, laptop workspace

Comfort Room (Garden)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
LCD TV
Renovated in 2023
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

About the area

Grand-Baie

A family-friendly stay in Grand-Baie awaits you at Veranda Grand Baie Hotel & Spa. Within a 30-minute stroll, you'll find Grand Bay Beach and Pereybere Beach. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Seven Colours Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Le Food Comptoir, serves international cuisine and is open for breakfast, lunch and dinner. La Crique Beach Bar is the resort's own cocktail bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and marina. Plus you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Grand-Baie resort include La Croisette and Sir Seewoosagur Ramgoolam Botanical Garden.
View more Resorts in Grand-BaieOpens in a new window

What's nearby

  • Grand Bay Beach - 17 min walk - 1.4 km
  • Merville Beach - 17 min walk - 1.4 km
  • Pereybere Beach - 3 min drive - 2.6 km
  • La Croisette - 3 min drive - 3.0 km
  • Canonnier Beach - 7 min drive - 5.9 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 52 min drive

Restaurants

  • ‪Artisan Coffee - ‬2 min drive
  • ‪Le Capitaine - ‬3 min drive
  • ‪Botteghita - ‬8 min walk
  • ‪Banana Club - ‬10 min walk
  • ‪la cabane de jules - ‬19 min walk

About this property

Veranda Grand Baie Hotel & Spa

Family fun on the beach, with outdoor pool, near La Croisette
Some rates at Veranda Grand Baie Hotel & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Veranda Grand Baie Hotel & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This eco-certified resort also offers an outdoor pool, a children's pool and outdoor tennis courts. Self parking is free. A complete renovation of Veranda Grand Baie Hotel & Spa was completed in July 2023.

Smoking is allowed in designated areas at this 4-star Grand-Baie resort.

  • 95 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1982
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Veranda Grand Baie Hotel & Spa offers 95 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Grand-Baie resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Seven Colours Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • La Crique Beach Bar
  • La Varangue
  • Lazy Lobster
  • Le Food Comptoir

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Paddleboard
  • Pedal boat
  • Sail boat
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Windsurfing

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - July 2023
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 35 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

Property Registration Number C07063584

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Baie Hotel
Grand Veranda
Hotel Veranda Grand Baie
Veranda Baie
Veranda Baie Hotel
Veranda Grand
Veranda Grand Baie
Veranda Grand Baie Hotel
Veranda Grand Hotel
Veranda Hotel Grand Baie
Veranda Grand Baie Hotel Spa
Veranda Baie & Spa Baie
Veranda Grand Baie Hotel & Spa Resort
Veranda Grand Baie Hotel & Spa Grand-Baie
Veranda Grand Baie Hotel & Spa Resort Grand-Baie

Frequently asked questions

What is the cancellation policy at Veranda Grand Baie Hotel & Spa?

Veranda Grand Baie Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Veranda Grand Baie Hotel & Spa?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Veranda Grand Baie Hotel & Spa on 24 Aug 2025 start from NZ$406.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Veranda Grand Baie Hotel & Spa?

Yep, Veranda Grand Baie Hotel & Spa has a free self car park.

Are there any beaches close to Veranda Grand Baie Hotel & Spa?

Yep, Veranda Grand Baie Hotel & Spa is a short 15-minute walk from Grand Bay Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find pedal boats and sail boats.

Is there a spa on site at Veranda Grand Baie Hotel & Spa?

Yep, Seven Colours Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Veranda Grand Baie Hotel & Spa have a pool?

Veranda Grand Baie Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Veranda Grand Baie Hotel & Spa?

Veranda Grand Baie Hotel & Spa features a full-service spa, an outdoor pool and 2 restaurants.

What makes Veranda Grand Baie Hotel & Spa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Veranda Grand Baie Hotel & Spa.

Is Veranda Grand Baie Hotel & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Veranda Grand Baie Hotel & Spa is a hit with families.

Does Veranda Grand Baie Hotel & Spa serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Veranda Grand Baie Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Veranda Grand Baie Hotel & Spa?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Veranda Grand Baie Hotel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Veranda Grand Baie Hotel & Spa?

No, pets are not allowed.

Veranda Grand Baie Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 89 out of 244 reviews
Rating 8 - Good. 95 out of 244 reviews
Rating 6 - Okay. 38 out of 244 reviews
Rating 4 - Poor. 14 out of 244 reviews
Rating 2 - Terrible. 8 out of 244 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel beautifully styled warm and welcoming staff, great location, would recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning and very well maintained
Stayed 3 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very friendly and helpful all around the hotel including the boathshed
Stayed 13 nights in Mar 2025

4/10 Poor

Jeff

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here March 2025 for business. The pictures of the rooms online look nothing like the actual rooms. We booked a family room with the separate seating area and double beds. We got an approx 300sq/ft room with one queen bed and a hanging bamboo curtain separating two single beds - they showed us the other options which frankly were even worse. I cannot stress enough how shockingly inaccurate the online advertisements of this hotel are. We did not have hot water for most of the week. There were cockroaches in the bathroom regularly. The common areas are fairly nice and the food at the buffet is acceptable but nothing to write home about. The bars are rarely tended, so be prepared to typically wait 5-10 mins for drink service while they track down a bartender. To call out a couple positives: the staff were very nice and we had one dinner at the Lobster Restaurant on the beach which I would rate fairly highly. Overall, not a great experience and not what I would expect for $250 /night. I would not stay here again, the quality does not warrant the pricetag. Finally, be cautious when you checkout. They sneak a "charity charge" on your invoice without calling it out (~$25). It's for a number of local non-profits which ultimately I donated to but it certainly would have preferred that it had been communicated.
Stayed 7 nights in Mar 2025

10/10 Excellent

Arusha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Highly recommend.
Stayed 3 nights in Jan 2025

4/10 Poor

Dustin

Travelled with partner
Stayed 9 nights in Dec 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Property is refreshing and modern. Great pool and beach area, crystal clear water. Food was good as was service. Check in was a bit weird and long winded, perhaps island time.
Stayed 2 nights in Oct 2024

6/10 Okay

Matthew John

Liked: Cleanliness
Stayed 9 nights in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Amazing stay. We had our 4 year old and had a great time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark, Mandurah East

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

2/10 Terrible

Sonia Marie

Stayed 13 nights in May 2024

10/10 Excellent

Jean

Stayed 7 nights in May 2024

8/10 Good

Riannah

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and we loved the position. We had a privilege room which was lovely, close to the pool/reception and thankfully meant we weren’t disturbed by the bar/restaurant next door. The staff were in the main really nice and friendly but often quite slow/disorganised. Drink orders sometimes took forever to arrive, something was forgotten at least half the time, the wrong drink delivered etc. Breakfast and dinner are buffet style and I found it quite off putting that the food is uncovered when there are a lot of flies and birds in the restaurant area. A few people we spoke to (us included) had dodgy tummies for a couple of days. Lunch was a la carte and better. The cost of drinks and food for those not on all inclusive is extortionate meaning the hotel bar was pretty dead in the evening. Some of the evening musical entertainment was brilliant (the band of 3 particularly).
Stayed 5 nights in Feb 2024

10/10 Excellent

Vasco

Stayed 7 nights in Nov 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good. Some small could be improved.

Great location for access by foot to Grand Baie. Just the right amount of sunbeds by the pool and on the private bit of beach. Free waterports - kayaking, paddle board, snorkeling and glass bottomed boat trip. Enjoyed the breakfast, other food was ok. (Recently?) renovated in a beautiful colonial style but there were some small things in our room which could have had more care taken over. Had been cleaned in a hurry for our check-in so a fee things were dusty and there was a wet cleaning cloth left just inside the door. Service was mostly good and all the staff were super friendly but just a touch too slow at times. Gave us a packed breakfast for our early flight but the sandwiches were stale. Overall we loved how relaxing the hotel felt and the style and would return for the right price.
Stayed 3 nights in Nov 2023

8/10 Good

Jose, Chevy Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Shout out to: Manisha, Ashvin, Beltran
Stayed 6 nights in Aug 2023

10/10 Excellent

Tania

Stayed 1 night in Oct 2023

2/10 Terrible

Javier

Stayed 1 night in Sep 2023

6/10 Okay

Monther, Mishref

Travelled with group
Liked: Staff & service
Their management cancelled 3 rooms (before the deadline date of free cancellation) we've booked through expedia and the reason was (you didn't pay) and already there was an option to pay at the hotel but they found out that some others wanted the rooms! Not a good reason to be honest! And there was lots of ants and spiders inside the rooms and dogs drinking water from the pool in the hotel.

6/10 Okay

Monther, Mishref

Travelled with group
Liked: Staff & service, amenities
Their head management cancelled 3 rooms (before the deadline date of free cancellation) we've booked through expedia and the reason was (you didn't pay) and already there was an option to pay at the hotel but they found out that some others wanted the rooms! Not a good reason to be honest! And there was lots of ants and spiders inside the rooms and dogs drinking water from the pool in the hotel.

10/10 Excellent

Khaled

Stayed 14 nights in Aug 2023

10/10 Excellent

Mohammad

Stayed 14 nights in Aug 2023

10/10 Excellent

Andries

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property had just reopened after renovations. The pool area was very nice and comfortable and warm even on a windy day. The staff went the extra mile and obviously have tremendous pride in their jobs and the property. Two weeks sped by very quickly and we were all very sad to leave. Will definitely be going back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel we hope to return to

We arrived 6 days after the hotel had reopened following its refurbishment. It was a shame we weren’t offered early check-in as we arrived at 10am, and although check-in was 2pm, our room was not ready until 5pm as there was a mix up. However, once in our ‘privilege’ room, we were very impressed with how beautiful, modern and spacious it was. It was cleaned to a high standard every morning and we had a turndown service each evening. We loved the different towel art! It was obvious that the hotel was not finished when we arrived, furniture and plants were missing, and minor work was taking place across the duration of our stay. By the end of our stay, the finishing touches were almost complete, and the hotel and its decor throughout looked absolutely stunning. We were also very impressed with how clean the entire hotel was. The infinity pool and private beach were picture perfect. Fresh beach towels were provided each day on the sunbeds. The dining room was spacious and had amazing sea views. We felt very safe in the hotel as it had plenty of security. Being able to go on the glass bottom boat, use the kayaks and use the stand up paddles was amazing - thank you! We thoroughly enjoyed our delicious buffet breakfast which had so many options, as well as the drinks selection, fruit bar and evening entertainment. The hotel had so many staff available at all times and they were very friendly and chatty. We would particularly like to thank Eric, Jensen and Alix for looking after us.
Stayed 9 nights in Jul 2023