Sonesta Hotel Grand Rapids Airport

3.0 star property
Hotel in Grand Rapids with free airport shuttle and free local area shuttle

Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Indoor pool
Terrace/patio
Lobby
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
The current price is NZ$146
includes taxes & fees
1 July - 2 July

Explore the area

Map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪5 min walk‬
  • Calvin College
    ‪2 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

Suite, 2 Queen Beds, Kitchenette

7.6 out of 10
Good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds, Pool View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

7.2 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(85 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Grand Rapids

At Sonesta Hotel Grand Rapids Airport you'll be within just a 10-minute stroll of Woodland Mall and Centerpointe Mall. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 4036 square feet (375 square metres) of event facilities include 4 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also extended parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 3-property class Kentwood hotel include Frederik Meijer Gardens and Sculpture Park and Van Andel Arena.

What's nearby

  • Woodland Mall - 5 min walk - 0.5 km
  • Calvin College - 2 min drive - 1.8 km
  • MSA Fieldhouse - 6 min drive - 6.5 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 9.6 km
  • Van Andel Arena - 14 min drive - 16.0 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Cafe in the Woods Food Court - ‬6 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Crumbl Cookies - ‬6 min walk
  • ‪The Cheesecake Factory - ‬6 min walk

About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with free airport shuttle and free local area shuttle
Sonesta Hotel Grand Rapids Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4036 square feet (375 square metres) and includes conference space. The business-friendly Sonesta Hotel Grand Rapids Airport also features a terrace, laundry facilities, and a corner/local shop. An area shuttle within 3 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

  • 183 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4036 sq ft of conference space
  • 375 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Frequently asked questions

What is the cancellation policy at Sonesta Hotel Grand Rapids Airport?

Sonesta Hotel Grand Rapids Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Hotel Grand Rapids Airport?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Grand Rapids Airport on 1 Jul 2025 start from NZ$146.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Hotel Grand Rapids Airport?

Yep, Sonesta Hotel Grand Rapids Airport has a free self car park and free RV/bus/truck parking.

Does Sonesta Hotel Grand Rapids Airport have a pool?

Sonesta Hotel Grand Rapids Airport has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Is Sonesta Hotel Grand Rapids Airport family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sonesta Hotel Grand Rapids Airport is a hit with families.

Does Sonesta Hotel Grand Rapids Airport serve breakfast?

Yep, cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sonesta Hotel Grand Rapids Airport?

Yep, there's a free airport shuttle that runs from 8:00 AM - 5:00 PM on request.

Is there a bar or restaurant at Sonesta Hotel Grand Rapids Airport?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sonesta Hotel Grand Rapids Airport?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 817 out of 1691 reviews
Rating 8 - Good. 379 out of 1691 reviews
Rating 6 - Okay. 214 out of 1691 reviews
Rating 4 - Poor. 126 out of 1691 reviews
Rating 2 - Terrible. 155 out of 1691 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room Never got cleaned

During my recent stay at the hotel, I had high hopes for a comfortable experience, but unfortunately, I left feeling quite disappointed. Upon entering my room, everything was clean as expected. But subsequent nights of my stay, I noticed that it was not up to the expected standards of cleanliness. Dust covered the surfaces, and the bathroom had not been properly cleaned and sanitized after having checked in, which made me feel uneasy during my stay. The sheets did not get changed either, and the room was never cleaned.. further contributing to my discomfort. I had anticipated a relaxing retreat, but the lack of attention to cleanliness overshadowed any positive aspects of the hotel. I believe that a clean environment is fundamental to a pleasant stay, and this experience has left me hesitant to return or recommend the hotel to others. It’s a reminder of how crucial cleanliness is in the hospitality industry.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Cleaned

During my recent stay at the hotel, I had high hopes for a comfortable experience, but unfortunately, I left feeling quite disappointed. Upon entering my room, I noticed that it was not up to the expected standards of cleanliness. Though things were clean on day one, the hotel room never got cleaned the remaining 4 nights I spent. It was embarrassing for me and my guests I invited. I had anticipated a relaxing retreat, but the lack of attention to cleanliness overshadowed any positive aspects of the hotel. I believe that a clean environment is fundamental to a pleasant stay, and this experience has left me hesitant to return or recommend the hotel to others. It’s a reminder of how crucial cleanliness is in the hospitality industry.
Stayed 1 night in Mar 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MITCHELL

Stayed 2 nights in Mar 2025

10/10 Excellent

Jerard

Stayed 3 nights in Mar 2025

10/10 Excellent

Quentin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to the mall I didn't think this place was the treasure I thought it to be but I was wrong. Great rates and decent rooms! Literally a quick walk to the mall from its location. Will definitely rebook for my next staycation!
Stayed 2 nights in Mar 2025

10/10 Excellent

LaDonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

The hotel is quiet, and had a wonderful view. Your close to everything and within walking distances.
Stayed 2 nights in Mar 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Kelly

Stayed 2 nights in Mar 2025

10/10 Excellent

Martín

Liked: Amenities
The property is well maintained as well as a calming atmosphere in a pretty busy area
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Amenities
*
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay! Very standard hotel experience, but it’s what we wanted and needed from a hotel at this price point. We didn’t buy anything from the cafe in the lobby, but I saw it was open and the lobby area is clean and well-decorated. We also didn’t use the pool (we hadn’t planned on it at all), but I think I overheard that the slide wasn’t working, so if that’s why you want to go, definitely call to double check whether it’s working or not when you’re planning to be there!
Stayed 2 nights in Mar 2025

2/10 Terrible

Laura

Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Daisy

Stayed 1 night in Mar 2025

2/10 Terrible

Greg

Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Stayed 2 nights in Mar 2025

8/10 Good

shay

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Slide is permanently out of order!

The photos on the websites all show that the pool has a slide. This is why I chose this hotel. Nowhere did it say that the slide is permanently closed. There are tons of tables outside the pool area but you’re not allowed to eat at them. The “cafe” is a Starbucks with very limited hours. The hotel was pretty clean but definitely needed updating. The water ran cold for a very long time and then was scalding hot.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marl'on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIBER OF PLEASURE

This was an absolutely fantastic experience for, looking forward to staying once again.
Stayed 1 night in Mar 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice.
Stayed 1 night in Mar 2025

2/10 Terrible

tensi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

Overall, it was a good stay. I booked the suite so it was perfect for my family. I would stay again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

We went to the room and it was not nice. Broken doors in the dresser. 2 lamps above the bed with no lightbulbs in them. I told the guy at the desk we did not want to stay there due to this and even with hotels.com help they would not refund this stay no give me back the additional $50 hotel fee
Stayed 2 nights in Mar 2025