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Service Plus Inn and Suites - Grande Prairie

2.5 star property
Family-friendly hotel with 2 restaurants and casino

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Waterslide
Standard Room
Meeting facility
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪5 min walk‬
  • Prairie Mall Shopping Centre
    ‪3 min drive‬
  • Grande Prairie, AB (YQU)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
HDTV
Renovated in 2025
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(35 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
HDTV
Renovated in 2025
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite

Deluxe Family Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
HDTV
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Grande Prairie

A family-friendly stay in the heart of Grande Prairie awaits you at Service Plus Inn and Suites - Grande Prairie. Within steps you'll find Northwestern Polytechnic and The Great Northern Casino within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a casino and a free water park. .The family restaurant, Smitty's Family Restauran, is open for breakfast, lunch and dinner. Great Northern Casino is the hotel's own pub, serving drinks along with breakfast and lunch. Enjoy the indoor swimming pool, gym, Hot tub and waterslide. 770 square feet (72 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 15-minute walk of this Grande Prairie hotel include Gateway Power Centre and Heritage Discovery Centre.

What's nearby

  • Northwestern Polytechnic - 2 min walk - 0.2 km
  • The Great Northern Casino - 5 min walk - 0.4 km
  • Prairie Mall Shopping Centre - 3 min drive - 2.7 km
  • Bonnetts Energy Centre - 4 min drive - 2.5 km
  • Eastlink Center - 5 min drive - 4.8 km

Getting around

  • Grande Prairie, AB (YQU) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪KFC - ‬4 min drive

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with 2 restaurants and casino
Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

Event space at this hotel measures 770 square feet (72 square metres) and includes conference space. A casino, a hot tub, and a fitness centre are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 770 sq ft of conference space
  • 72 sq. m of conference space
  • Built in 1999
  • Casino
  • Manager's reception (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2025.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Great Northern Casino
  • Smitty's Family Restauran

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square foot of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 30 June 2025 to 21 July 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Frequently asked questions

What is the cancellation policy at Service Plus Inn and Suites - Grande Prairie?

Service Plus Inn and Suites - Grande Prairie offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Service Plus Inn and Suites - Grande Prairie?

Yep, Service Plus Inn and Suites - Grande Prairie has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Service Plus Inn and Suites - Grande Prairie?

No, there is no spa at this property. The L Spa & Wellness Centre is a short 14-minute walk away.

Does Service Plus Inn and Suites - Grande Prairie have a pool?

Service Plus Inn and Suites - Grande Prairie has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

Does Service Plus Inn and Suites - Grande Prairie have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Service Plus Inn and Suites - Grande Prairie?

Service Plus Inn and Suites - Grande Prairie features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes Service Plus Inn and Suites - Grande Prairie a romantic place to stay?

1 hot tub and romance packages, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Service Plus Inn and Suites - Grande Prairie.

Is Service Plus Inn and Suites - Grande Prairie family-friendly?

You bet! With amenities such as free water park access, a free airport shuttle and an indoor pool, it's no surprise that Service Plus Inn and Suites - Grande Prairie is a hit with families.

Is there a free airport shuttle available at Service Plus Inn and Suites - Grande Prairie?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Service Plus Inn and Suites - Grande Prairie?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Service Plus Inn and Suites - Grande Prairie?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 1004 reviews
Rating 8 - Good. 353 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet in room was filthy as was the 1 elevator,with long waits on a busy weekend.pool opens late, 9 am on weekends.
Stayed 1 night in Mar 2025

8/10 Good

darla

Stayed 1 night in Mar 2025

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the biggest rooms or fanciest rooms but clean and comfortable beds
Stayed 2 nights in Mar 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be !
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
Convenient location.
Stayed 1 night in Mar 2025

8/10 Good

Abe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Sherida

Stayed 2 nights in Mar 2025

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

$60 room for $145

Don't know how this hotel is so highly rated. It stinks from the lobby all the way to your room... where is only intensifies. Room is small and old.. with a tv the size of a computer monitor. Mattress was one of the worse I've slept on in years.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Tobyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quite nice. The hotels is obviously a little older, but the upkeep and refurbishing keep it a nice place to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
Good hot breakfast and the pool was nice
Stayed 2 nights in Mar 2025

6/10 Okay

Luke

Decent
Stayed 1 night in Mar 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Burton, Nahanni Butte

Liked: Cleanliness
All good
Stayed 1 night in Mar 2025

6/10 Okay

Stacy

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edna

Liked: Cleanliness, amenities
Had a good rest sleep right through
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Benjamin

Travelled with family and small children
Liked: Staff & service
Basic hotel, nice pool with water slide and hot tub. Room rug floor felt a bit dirty. Really good breakfast included.
Stayed 2 nights in Feb 2025

6/10 Okay

Mindy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hailee

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Jocelyn, Dawson Creek

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in just fine and our room was decent. Nice hotel to go to just to get out of town for a night. Thanks.
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Convenient area
Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024