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Princess Senses The Mangrove Resort - Adults Only

4.0 star property
Adults-only beachfront resort with 4 outdoor pools

Photo gallery for Princess Senses The Mangrove Resort - Adults Only

Relax by the pool surrounded by comfortable sun loungers and shaded by large umbrellas.
Work out in style with a fully equipped gym featuring weight machines, free weights, and a large TV screen.
Relax by the pool surrounded by palm trees in a tranquil outdoor seating area.
Experience the grand piano in our elegantly designed lobby, surrounded by comfortable seating options.
Relax and socialize in this vibrant space with a bar area, sofas, and chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is NZ$686
includes taxes & fees
11 Aug - 12 Aug

Explore the area

View map
Industry Cove, Green Island, Hanover
  • Half Moon Beach
    ‪7 min drive‬
  • Bloody Bay Beach
    ‪17 min drive‬
  • Seven Mile Beach
    ‪23 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪64 min drive‬

Room options

View all photos for Swim Out Pleasure Junior Suite

Swim Out Pleasure Junior Suite

Swim Out Pleasure Junior Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
Deep-soaking bath
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Pleasure Junior Suite

Pleasure Junior Suite

Pleasure Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Platinum)

Junior Suite (Platinum)

Junior Suite (Platinum)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
Deep-soaking bath
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
Deep-soaking bath
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Over Water Villa with Infinity Pool

Over Water Villa with Infinity Pool

Over Water Villa with Infinity Pool

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
Deep-soaking bath
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Platinum)

Suite, 1 Bedroom (Platinum)

Suite, 1 Bedroom (Platinum)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Platinum Swim Out)

Junior Suite (Platinum Swim Out)

Junior Suite (Platinum Swim Out)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Junior Suite with Hydromassage

Luxury Junior Suite with Hydromassage

Luxury Junior Suite with Hydromassage

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Separate bedroom
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Green Island

An all-inclusive stay in Green Island awaits you at Princess Senses The Mangrove Resort - Adults Only . You'll be 18 km (11.2 mi) from Seven Mile Beach. Highlights at this beachfront resort include 14 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. With 15 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free water park and nightclub. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Green Island resort include Bloody Bay Beach and Jamaica Beaches.
View more Resorts in Green IslandOpens in a new window

What's nearby

  • Half Moon Beach - 7 min drive - 7.7 km
  • Bloody Bay Beach - 17 min drive - 18.5 km
  • Seven Mile Beach - 23 min drive - 22.7 km
  • Kool Runnings Water Park - 24 min drive - 23.6 km
  • Negril Cliffs - 38 min drive - 34.8 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 68 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬18 min drive
  • ‪RIU Seagull - ‬18 min drive
  • ‪Sports bar Riu - ‬18 min drive
  • ‪Mandalay at Riu - ‬18 min drive
  • ‪Golden Apple Tavern - ‬13 min drive

About this property

Princess Senses The Mangrove Resort - Adults Only

Adults-only beachfront resort with 4 outdoor pools
Princess Senses The Mangrove Resort - Adults Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Princess Senses The Mangrove Resort - Adults Only , you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 14 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 15 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Green Island resort.

  • 415 guestrooms or units
  • 14 dining venues
  • 15 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 24651 sq ft of conference space
  • 2290 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Princess Senses The Mangrove Resort - Adults Only offers 415 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Spanish

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1 bedroom, in-room safe, iron/ironing board, free WiFi

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  • Pool
  • Breakfast included
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4.4 out of 5, Excellent, 471 reviews
The price is NZ$732
includes taxes & fees
26 Aug - 27 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 14 restaurants
  • 15 bars/lounges
  • 2 coffee shops/cafes
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Paddleboard
  • Parasailing
  • Piano
  • Pilates classes
  • Sauna
  • Shopping centre
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (24,651 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Princess Senses The Mangrove Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Princess Senses The Mangrove
Princess Senses The Mangrove Resort Adults Only
Princess Senses The Mangrove Resort - Adults Only Resort
Princess Senses The Mangrove Resort - Adults Only Green Island

Frequently asked questions

What is the cancellation policy at Princess Senses The Mangrove Resort - Adults Only ?

Princess Senses The Mangrove Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Princess Senses The Mangrove Resort - Adults Only ?

As of 10 Aug 2025, prices found for a 1-night stay for 2 adults at Princess Senses The Mangrove Resort - Adults Only on 11 Aug 2025 start from NZ$686.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Princess Senses The Mangrove Resort - Adults Only ?

Yep, Princess Senses The Mangrove Resort - Adults Only has a free self car park.

Are there any beaches close to Princess Senses The Mangrove Resort - Adults Only ?

The closest beach to Princess Senses The Mangrove Resort - Adults Only is Seven Mile Beach (14.8 km).

Is there a spa on site at Princess Senses The Mangrove Resort - Adults Only ?

Yep, there is an onsite spa at Princess Senses The Mangrove Resort - Adults Only . It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Princess Senses The Mangrove Resort - Adults Only have a pool?

Princess Senses The Mangrove Resort - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Princess Senses The Mangrove Resort - Adults Only have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Princess Senses The Mangrove Resort - Adults Only ?

Princess Senses The Mangrove Resort - Adults Only features a private beach, 4 outdoor pools and a full-service spa.

What makes Princess Senses The Mangrove Resort - Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Princess Senses The Mangrove Resort - Adults Only .

Is Princess Senses The Mangrove Resort - Adults Only family-friendly?

No, Princess Senses The Mangrove Resort - Adults Only is an adults-only property.

Are there hot tubs in the rooms at Princess Senses The Mangrove Resort - Adults Only ?

No, but there are deep-soaking baths in the guestrooms.

Does Princess Senses The Mangrove Resort - Adults Only serve breakfast?

Yep, free buffet brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Princess Senses The Mangrove Resort - Adults Only ?

No, Princess Senses The Mangrove Resort - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Princess Senses The Mangrove Resort - Adults Only ?

Yep, Princess Senses The Mangrove Resort - Adults Only has 14 restaurants.

What time are check-in & check-out at Princess Senses The Mangrove Resort - Adults Only ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Princess Senses The Mangrove Resort - Adults Only ?

No, pets and service animals are not allowed.

Princess Senses The Mangrove Resort - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 312 reviews
Rating 8 - Good. 50 out of 312 reviews
Rating 6 - Okay. 19 out of 312 reviews
Rating 4 - Poor. 6 out of 312 reviews
Rating 2 - Terrible. 10 out of 312 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
there is no fan in the bathroom!!! Restaurants only opened for dinner. There’s no handicap support in bathroom and shower.
Stayed 5 nights in May 2025

10/10 Excellent

Sean Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort exceeded our expectations. Dining experiences were amazing. No reservations required except Japanese restaurant. Brand new modern and clean facility. Extremely friendly staff. Service was phenomenal.
Stayed 7 nights in May 2025

10/10 Excellent

Rohit Harishchandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've visited quite a few all-inclusive resorts in the Caribbean, but Princess Senses truly stands out. From the moment we arrived, it was pure class. Here’s my breakdown: Pros: Staff:The friendliest and funniest team I’ve ever met. Everyone went above and beyond to make us feel welcome. Rooms: Bright, modern, airy—and all with stunning sea views. Property Size: Absolutely massive! The resort has two sections—Grand and Senses. Senses is adults-only, and it felt completely separate from the family-friendly Grand side. Pools and cozy nooks made it a perfect, tranquil escape. That said, we explored the Grand side for the food trucks and were impressed by the family-friendly perks—water park, game arcade, VR facility, and more. Dining Options: With buffets, cafes, and food trucks, there are around 14 choices. A 24/7 cafe and a pub open until 4 AM ensure late-night cravings are covered. Entertainment: All their nightly shows were very well choreographed and organized. They have a piano bar near the restaurants which hosts live bands and singers. Cons: The resort sits by the bay, so no crashing waves. But if you enjoy calm, lapping water like I do, it's perfect. Would definitely return!
Stayed 4 nights in May 2025

8/10 Good

Kayla

Stayed 5 nights in Apr 2025

10/10 Excellent

wynesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this property. The junior suite was very spacious despite the name and created a great feeling of ambience. Everyone that greeted us on the property were very nice and welcoming. They made you feel very appreciated to be there even if it was just giving you a ride back to your room or attending one of the entertainment shows. They also have an app that allows you to view everything going on at the property from a la carte restaurants to the the daily events. Even if you do not ahve the app they do a great job of annoucing what events you could expect throught the day. - Only disclaimer is that you can tell it is a fairly new hotel because they still have areas that need to be worked on that is mostly cosmetic.
Stayed 4 nights in May 2025

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the hotel is super nice , and the platinum service is good, the only down side , is that every time we asked for premium drinks, they did not have
Stayed 5 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Customer service needs improvement
Stayed 6 nights in Apr 2025

10/10 Excellent

Tyrone Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in May 2025

10/10 Excellent

yashirie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff were very welcoming!
Stayed 3 nights in May 2025

4/10 Poor

LaZarvius

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon

Stayed 4 nights in May 2025

10/10 Excellent

Martrix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Jerrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the food was great and the staff was very pleasant and helpful. Highly recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to this resort/brand and we had an amazing time. My friend group always takes a couples trip around April/May; and i believe we will be revisiting this resort. We didnt eat a bad meal, all of the staff was so accommodating and polite. If i was forced to pick a area of improvement; it would be to maybe add a.addtional bartender when there is an entertainment activity/event.. The beach was private, beautiful, and very clean. They alao did great job with thw separating of the "family" and adults only beach access. Would 100% revisit the property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracey Teazsa

Stayed 3 nights in May 2025

6/10 Okay

James Matthew

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The front desk staff was not helpful at all. However, the rest of the people were great. We had some issues for sure. Overall, it was a good place otherwise. The beach was beautiful and not crowded. The room that we wound up with was nice and very comfortable. The food was as good as we have had at an all inclusive. There were plenty of things to do close to the resort if you want to leave. With a little more time I bet it will be a much better experience all together.
Stayed 4 nights in Apr 2025

8/10 Good

Greg

Stayed 5 nights in Apr 2025

10/10 Excellent

Trae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My partner and I stayed at the Princess Adult Resort hoping for a relaxing and private getaway. Unfortunately, our trip was marred from the very first morning by an experience that left me feeling exposed, humiliated, and completely disregarded. At 8:30 AM, without any knock or warning, a staff member walked directly into our suite while my partner and I were completely naked. There was no mistake about what they saw. As a religious woman who holds modesty as a core value, I was deeply shaken and mortified. That moment of invasion, that complete disregard for our privacy, still lingers with me. The next day, we met with the assistant manager who acknowledged the mistake and showed us surveillance footage to explain it was due to an internal error — apparently, the maid had been told the room was vacant. In response, we were offered a private cabana at the pool for a couple of hours. While I appreciate the effort, this gesture felt completely insufficient. There are pools all over the resort. A private cabana did not erase the deep violation we experienced, nor did it make us feel safer or more respected. I asked to speak with the assistant manager again. She promised to call me on WhatsApp, but I never heard from her despite following up daily with Guest Services. I left my number multiple times and received no further communication — not during our stay, and not after. This ruined our trip. I felt violated, dismissed, and disrespected. Privacy should be expected at any stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hi
Stayed 7 nights in Apr 2025

8/10 Good

Robert

Stayed 7 nights in Apr 2025

10/10 Excellent

Dwayne

Stayed 2 nights in Apr 2025

6/10 Okay

Bristi, Holliday

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

jhonelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The swim up pleasure suite room was amazing! Lovely decor, great view! The stay started off terribly when I arrived I was informed the swim out suite I had booked was not available and the front desk manager tried to downgrade me to a normal pleasure suite or send over to the family side of the resort. After I complained and refused these options, they miraculously for a swim up pleasure suite for me! Putting me through a lot of distress for no reason it seems, it was also up setting the Clive who was initially dealing with the issue didn’t come out and explain how he managed to find me the room, he sent someone else out instead. I really feel his customer was very poor in this instance!
Stayed 3 nights in Apr 2025