Mandarin Oriental Hotel Group - accommodation in Greenwich Village

A perfectly fine option if all you need is a place to sleep in between the hustle and bustle of a NYC trip. There's not a lot extra that it offers, especially when a resort fee was thrown in that I had no idea what it was about. Also hated that I had to pay this at check in and not as part of my entire booking on Expedia - this limited my personal spending budget on the actual trip to NYC when I like to pre book hotels in advance and get that cost out of the way. The experience with the staff was just fine. I do wish we got a smile at least once or any sort of friendly demeanour but hey, who wouldn't be burnt out working in New York? Rooms were clean but I've been in much cleaner hotels. Bathroom could've used some extra love.

An exceptionally busy and well established hotel in Times Square. It moved like a well oiled machine, the staff were exceptional and our room was perfect for our needs with very comfortable beds. If you want to be in the middle of NYC hustle and bustle, I would recommend.

The staff were friendly and helpful, our room was immaculate and comfortable. Would definitely recommend and great location to subways, 9/11 memorial, ferries and south street seaport.