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Hard Rock Hotel Guadalajara

Property class: 5 and above

Photo gallery for Hard Rock Hotel Guadalajara

A modern bedroom with a large bed, a city view, and a unique ceiling design.
Property video
A rooftop pool area with lounge chairs and umbrellas, overlooking a cityscape at dusk.
A multi-level shopping mall with glass railings, wooden beams, and a central atrium.
A spacious lobby with a high ceiling, modern furniture, and a central spiral staircase.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$293
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, La Gran Plaza Fashion Mall
    ‪12 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪8 min drive‬
  • Place, US Consulate General Guadalajara
    ‪9 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Room

A hotel room with a bed, a TV, a desk with a chair, a table with chairs, and a window with curtains.

Superior Room

9.4 out of 10
Exceptional
(142 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(53 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Rock Royalty)

7.8 out of 10
Good
(7 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Zapopan

At Hard Rock Hotel Guadalajara, you'll be connected to the convention centre and 3.5 km (2.2 mi) from Minerva Roundabout. Highlights at this luxury hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sessions, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, gym and pool loungers. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free self parking, along with the convenience of airport drop-off service. .With a stay at this 5-property class Zapopan hotel, you'll be 4.1 km (2.6 mi) from Expo Guadalajara and 4.3 km (2.7 mi) from World Trade Center.

What's nearby

  • Royal Hospital San José - 10 min walk - 0.9 km
  • La Gran Plaza Fashion Mall - 12 min walk - 1.1 km
  • Glorieta Chapalita - 3 min drive - 1.6 km
  • Plaza Galerias Guadalajara Shopping Center - 8 min drive - 2.7 km
  • US Consulate General Guadalajara - 9 min drive - 3.8 km

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 47 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪Maria Bonita Cantina Restaurante - ‬8 min walk
  • ‪Mr. Pampas - ‬18 min walk
  • ‪El Pargo - ‬11 min walk
  • ‪Hermanas Coraje Restaurante - ‬16 min walk

About this property

Hard Rock Hotel Guadalajara

Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

This 5-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 360 for adults and MXN 180 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1400 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 1400 and a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

The listed pet fee applies to the first night. The fee is MXN 550 per pet for each additional night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 360 for adults and from MXN 180 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1400 per pet (varies based on length of stay) plus a one-off MXN1400 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 24 Nov 2026 start from NZ$293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Guadalajara?

Yep, Hard Rock Hotel Guadalajara has a free self car park. Additionally there is covered valet parking with in/out privileges for MXN 60 per day.

Is there a spa on site at Hard Rock Hotel Guadalajara?

Yep, there is an onsite spa at Hard Rock Hotel Guadalajara. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hard Rock Hotel Guadalajara have a pool?

Hard Rock Hotel Guadalajara has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

What luxury perks are available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with 24-hour room service and free minibar items.

Does Hard Rock Hotel Guadalajara serve breakfast?

Sure does, buffet brekkie is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hard Rock Hotel Guadalajara?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hard Rock Hotel Guadalajara?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Guadalajara?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Guadalajara?

Cats and dogs are welcome at Hard Rock Hotel Guadalajara, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2074 out of 2842 reviews
Rating 8 - Good. 398 out of 2842 reviews
Rating 6 - Okay. 201 out of 2842 reviews
Rating 4 - Poor. 96 out of 2842 reviews
Rating 2 - Terrible. 73 out of 2842 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms People are very friendly staff Food was excellent
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment, nice hotel and amazing view.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the food was delicious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was 10/10 , no complains , staff was professional and made you feel welcome. Family friendly place too
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Rooms and facility needs to be updated but overall a great stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hard rock hotel Guadalajara was a great place to stay if you are looking for a hotel in a quiet area that also has amazing staff to help you with any questions that you may have.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the rooms and amenities are clean Breakfast buffet is great (have had better)
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. Nice place.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the best!!! The staff were always resourceful and their hospitality was above all the best.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Very pleasant stay !
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean, modern and great service
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, outdoor area was great and location was great overall great place
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, outdoor pool air conditioning great customer service great hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and very professional. The live music was a nice touch. Would stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Hotel was great in general. Room was awesome, clean, nice view.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were all friendly and helpful. The breakfast was delicious but its not free. The room was clean and I would visit agian!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like everything from the hotel, specially the staff they are super friendly and helpful. The staff from the bar very attentive. They always have entertainment.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great vibe!!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a wonderful experience to have everything we wanted and didn’t know we needed, LIVE MUSIC, a few steps away. Great brother/sister trip.
Stayed 3 nights in Apr 2026