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Hotel Santuario

2.5 star property

Photo gallery for Hotel Santuario

Interior
Reception
Exterior
Hallway
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View map
Manuel Acuña 528 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪9 min walk‬
  • Place, Degollado Theater
    ‪10 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

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About the area

Guadalajara

Hotel Santuario puts you in the heart of Guadalajara, within just a 10-minute stroll of Corona Market and Guadalajara Plaza. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and barbecues. Additionally, you'll find a coffee shop/cafe and laundry facilities. .Attractions within a 30-minute walk of this Guadalajara hotel include Guadalajara Cathedral and Avienda Chapultepec.

What's nearby

  • Guadalajara Cathedral - 9 min walk - 0.8 km
  • Degollado Theater - 10 min walk - 0.9 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Acuario Michin - 14 min walk - 1.2 km
  • Avienda Chapultepec - 4 min drive - 2.3 km

Getting around

  • Santuario Station - 3 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 48 min drive

Restaurants

  • ‪Ortográfika - ‬2 min walk
  • ‪La Morenita del Santuario - ‬3 min walk
  • ‪Fragante Café - ‬3 min walk
  • ‪Panaderia la Luz - ‬2 min walk
  • ‪El viejito e Hijos - ‬2 min walk

About this property

Hotel Santuario

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Santuario.

This Guadalajara hotel is smoke free.

  • 14 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Santuario offers 14 accommodations with free toiletries and a ceiling fan. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hotel Occidental
Downtown Guadalajara
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
3.6 out of 5, Good, 244 reviews
The price is NZ$40
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Santuario

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santuario Guadalajara
Santuario Guadalajara
Hotel Santuario Hotel
Hotel Santuario Guadalajara
Hotel Santuario Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Santuario?

Hotel Santuario offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Hotel Santuario family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Hotel Santuario is a hit with families.

Is there a free airport shuttle available at Hotel Santuario?

No, Hotel Santuario does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santuario?

Yep, you can grab a meal at Hotel Santuario's onsite restaurant.

What time are check-in & check-out at Hotel Santuario?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Santuario?

No, pets and service animals are not allowed.

Hotel Santuario Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Victory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Historic district

Clean, comfortable and great location!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.... great hospitality and very flexible
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good just for sleeping. Great service from staff.

Good just for sleeping. Great service from staff.

8/10 Good

Laura

Disliked: Staff & service, property conditions & facilities
Breakfast it wasn’t good, the costumer service is poor it need a little more cleaner Nice colorful house, friendly people, the front of the hotel it doesn’t look like hotel

4/10 Poor

Dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Is it a hotel?

This is not a typical 'hotel'. A husband and wife have several rooms they rent as a hotel. The place is difficult to find - even a taxi driver could not find it. The worst part is no maid service and black sheets and one black towel that are not clean and must last for the entire stay. Also the street side room is very noisy. Also there is no AC so it can be too warm even in winter. The only good news is the couple who own the place are nice and helpful and serve a fairly good hot breakfast.

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice central location and all amenities worked.

Although I can only speak English the staff went out of their way to help me using Google Translate. It was the first hotel i stayed in Guadalajara where the hot water in the shower actually worked! Very nice bathrooms, fast wifi and a decent bed with AC if required. This is a nice place to book if you want to wander around the central part of the city and see many markets and historic buildings.
Stayed 3 nights in Mar 2018

8/10 Good

Romeo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Irma Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

Excelente atención y servicio!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy céntrico, económico y acogedor. Ideal para llegar a dormir y darse un baño, y pasearse por Guadalajara.
Stayed 2 nights in Apr 2019

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidad

Muy buena atencion en general. El propietario muy atento y servicial
Stayed 3 nights in Feb 2019

8/10 Good

Erika joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

4/10 Poor

magali, culiacan

tuvimos el problema de no tener agua caliente para bañarnos , hay una sola persona que hace todo;es la recepcionista,es la del aseo, es la cocinera, es la que atiendelos desperfectos del hotel ,falta mas personal para que cada uno tenga la funcion correspondiente, el desyuno ke ofrecen no esta a la hora pues la muchacha no alcanza hacer todo , no hay anucio a fuera para encontrar el hotel, es cara la tarifa para el hotel que es, ya no volveria a ese hotel le falta mucho que ofrecer.
Stayed 2 nights in Nov 2018

2/10 Terrible

Vero, Colima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
personal agradable, mal olor en la habitación (humedad) la ropa de cama no huele a limpio. el pasador para cerrar la puerta no servía
Stayed 2 nights in Oct 2018

10/10 Excellent

Mario, Durango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente ubicación y un servivio inmejorable

tiene cerca tanto el centro histórico como los servicios básicos, una cenaduría en la esquina, tiendas de conveniencia y el corredor turístico a solo dos cuadras
Stayed 8 nights in Mar 2018

8/10 Good

Jesus

Liked: Staff & service, room comfort

8/10 Good

Edgar Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jacky, Cd de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel agradable cerca de la catedral

Descanso garantizado, lugar tranquilo y el personal muy atento.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

POCO SEGURO-CANCELE RESERVACION

Al llegar al domicilio indicado, me encontré con una casa, no con un hotel, la zona no parecía segura, muy sola. La casa hacienda ni siquiera tenía letrero de hotel. Hablé a Expedia y cancelé la reservación. a las 11:30 de la noche tuve que buscar otra opción. Fue una mala experiencia.
Stayed 3 nights in Mar 2018

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo.

La ubicación es en zona roja, las instalaciones bastantes rústicas, las camas muy viejas, las almohadas sucias.
Stayed 2 nights in Dec 2017

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

Excelente lugar me encantó , regresaremos
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención!

Las instalaciones son muy bonitas y la atención por parte del dueño es excelente.
Stayed 1 night in Aug 2017