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The Star River Apartment

3.0 star property

Photo gallery for The Star River Apartment

Lobby
Garden
Hallway
Front of property
Fountain

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Building 13,Shangxin Garden,Period 2nd, of Chateau Star River,Yingbin Road, Guangzhou, Guangdong, 511430
  • Place, Chimelong Paradise
    ‪4 min drive‬
  • Place, Chimelong Safari Park
    ‪4 min drive‬
  • Place, Chimelong Water Park
    ‪4 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Guangzhou

At The Star River Apartment, you'll be connected to the convention centre and 4.8 km (3 mi) from Chimelong Paradise. Highlights at this hotel include a restaurant, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Plus you'll find limo/town car service, express check-in and dry cleaning/laundry services. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of a free theme park shuttle. .Attractions within a 10-minute drive of this 3-property class Panyu hotel include Canton Fair Complex and Chimelong Water Park.

What's nearby

  • Chimelong Paradise - 4 min drive - 4.2 km
  • Chimelong Safari Park - 4 min drive - 4.2 km
  • Chimelong International Circus - 4 min drive - 4.6 km
  • Yingzhou Ecological Park - 4 min drive - 4.5 km
  • Chimelong Water Park - 4 min drive - 4.2 km

Getting around

  • Xiajiao Station - 4 min drive
  • Shiguanglu Station - 10 min drive
  • Baiyun International Airport (CAN) - 40 min drive

Restaurants

  • ‪Four Seas International House (四海一家) - ‬5 min drive
  • ‪花好悦圆酒家 - ‬5 min drive
  • ‪滋粥楼 - ‬4 min drive
  • ‪Starbucks 星巴克 - ‬4 min drive
  • ‪道谷有机主题餐厅 - ‬3 min drive

About this property

The Star River Apartment

There's a restaurant on site. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 2152 square feet (200 square metres) and includes conference space. An airport shuttle (available on request) and a shopping centre shuttle are available for a fee. The business-friendly The Star River Apartment also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
  • 1 building
  • 141 guestrooms or units
  • 20 levels
  • Conference rooms
  • 2152 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2003
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Dining venue
The Star River Apartment offers 141 accommodations with minibars and complimentary bottles of water. Televisions come with digital channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

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  • Free Wi-Fi
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) on request
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 124 to 230 per person
  • A restaurant

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • In-room sofa bed
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,152 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 20 floors
  • Built in 2003

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 124 to 230 per person
  • Rollaway bed fee: CNY 230 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Star River Apartment
Star River Apartment Guangzhou
Star River Guangzhou
Star River Apartment Hotel Guangzhou
Star River Apartment Hotel
The Star River Apartment Hotel
The Star River Apartment Guangzhou
The Star River Apartment Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at The Star River Apartment?

The Star River Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Star River Apartment?

Yep, The Star River Apartment has a free self car park. Onsite parking is limited.

Does The Star River Apartment serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at The Star River Apartment?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at The Star River Apartment?

Yep, you can grab a meal at The Star River Apartment's onsite restaurant.

What time are check-in & check-out at The Star River Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Star River Apartment?

No, pets are not allowed.

The Star River Apartment Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Chun Kiat, Singapore

Liked: Cleanliness, room comfort

Hotel location

Apartment is spacious and clean thou A little bit far from shopping place but have shuttle service to hotel lobby 24/7.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jimmy, Paris

Disliked: Staff & service

Eloigné

Service négligeable: 1h pour trouver notre numéro de commande et nous installer. Emplacement eloigné: Situé dans un complexe, difficile à trouver. Impossible de prendre un taxi dans le complexe. Il est nécessaire d'y sortir et de marcher 10min pour en trouver un. Pas de restaurant au lieu même, ni piscine => Il faut aller au VRAI hôtel. Bus disponible pour se rendre à l'hôtel mais peu ou pas de service. Attention, ne pas confondre, ce n'est pas un hotel. C'est un service appartement.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

交通不便

地點較遍離市中心! 雖步行5至8分鐘到路邊坐計程車! 公寓設施嚴重不足! 需步行10分鐘到星河灣酒店方可享用設施! 與星河灣酒店穿梭巴士已於7月停止服務! 入住該酒店之旅客請注意!

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

情報が異なり、不便

ベランダに出る事が出来なく、窓も開かないので空気の入れ替えや、外の景色を見ることが出来ない。 ホテル位置情報が異なり、ホテルに辿り着く事が不便。 ホテルにレストランは無い。 近くにコンビニも無く、徒歩で7・8分歩く必要がある。 付近にはタクシーや、バイクタクシーも無く、移動に不便である。

8/10 Good

HON LAM, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loving it

It is an old hotel, good service and you can use facility from the star River Hotel which is great, cheap and clean,i love it

6/10 Okay

Fuk Sang, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

公寓總評

公寓的硬件項目基本上是無可挑剔，如果可以改善周邊環境的設施相信更能吸引別人入住，大部份周邊環境形然進行著工程。軟件項目方面，前台服務質素是公寓最敗北的地方，前台服務員對客人的提問缺乏耐性及草草了事，例如本人只是查詢接駁車站位置，前台服務員簡單地說了位置，本人再追問詳細位置，前台服務員沒有任何反應，最後要本人東奔西走自己找尋車站位置，前台服務員對客人愛理不理，得過且過的態度是公寓最不能接受的地方。

8/10 Good

lovericky723, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一個字 : 讚

住過兩次 讚 , 雖然沒專巴 , 打的也便宜 , 整體都有酒店般質數 , 如再去水上樂園都會住 .

10/10 Excellent

Hyck, 광주

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아주 좋습니다

중국 같지않은 환경입니다, 쾌적하고 조용해요 잘 관리된 정원과 룸이 인상적입니다.

8/10 Good

阿雅

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

挺好的，比想象中要好

要是有朋友什么的 给推荐一下

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort