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Hostal Urban

Property class: 1

Photo gallery for Hostal Urban

A modern interior with seating arrangements, a green wall, and string lights.
A café interior with a blue patterned wall, a wooden bar counter, two red stools, and a coffee machine.
A curved staircase with a metal railing, leading to a second-floor landing with a door.
A hotel room with a bed, a desk, a refrigerator, a TV, and a window with a view of buildings.
A person sitting at a table with a laptop, a coffee cup, and a potted plant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is NZ$36
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
Vía 7, 3-65, Guatemala City, Guatemala, 01004
  • Place, Avenida La Reforma
    ‪6 min walk‬
  • Place, Torre del Reformador
    ‪10 min walk‬
  • Place, Guatemala City Hall
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Two single beds with wooden frames and white bedding, a blue wall, a clock, and a window with curtains.

Basic Double Room, 2 Double Beds

  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room

A single bed with a wooden frame and white bedding, a nightstand with towels, a ceiling fan, a window with a view of buildings, and a tiled floor.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

A small, compact room with a single bed, a sink, and a mirror.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

A single bed with a white mattress and a dark blue pillow, a small black plant on a wooden shelf, and a framed picture on the wall.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A compact room with a kitchenette, a bed, and a window with curtains.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A hotel room with a bed, a desk, a television, and a bathroom.

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A bed with a grey headboard, white bedding, and two blue pillows.

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Basic Double Room

A room with a bed, a chair, a blue wall, a ceiling light fixture, and a small table with a lamp.

Basic Double Room

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, Balcony

A bedroom with a bed, a television mounted on the wall, and a view of the outside balcony.

Basic Double Room, Balcony

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A neatly made bed with a white bedspread, a grey upholstered headboard, and two pillows in blue and orange.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A bedroom with a bed, two pillows, a nightstand with a lamp, and a wall-mounted artwork.

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A bedroom with a bed, a nightstand, a lamp, a mirror, and a refrigerator.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

A hotel room with a bed, a desk with a microwave, a small refrigerator, a TV, and a window with a view of buildings.

Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A bedroom with a bed, a desk, a chair, and a television.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A hotel room with a bed, a desk with a sink, a chair, and a window with curtains.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A hotel room with a bed, a bedside table with a lamp, a wall-mounted TV, and a fan.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

A compact room with a single bed, a toilet, and a shower area.

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Guatemala City

Hostal Urban puts you in the heart of Guatemala City, within just a 10-minute stroll of Avenida La Reforma and Botanical Garden. Highlights at this hostel include free in-room WiFi. .This smoke-free hostel has free WiFi in public areas and a 24-hour front desk. .Attractions within a 10-minute drive of this Zona 4 hostel include Paseo Cayala and U.S. Embassy in Guatemala.
View more Hostels in Guatemala CityOpens in a new window

What's nearby

  • Avenida La Reforma - 6 min walk - 0.6 km
  • Torre del Reformador - 10 min walk - 0.9 km
  • Estadio Nacional Mateo Flores - 10 min walk - 0.9 km
  • Guatemala City Hall - 11 min walk - 1.0 km
  • Embassy of Mexico in Guatemala - 2 min drive - 1.5 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 18 min drive

Restaurants

  • ‪San Martín - ‬3 min walk
  • ‪14 Grados - ‬2 min walk
  • ‪Santo Remedio Vía 8 Zona 4 - ‬2 min walk
  • ‪Flor De Lis - ‬3 min walk
  • ‪Mona Café - ‬2 min walk

About this property

Hostal Urban

Public spaces have free WiFi.

This Guatemala City hostel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
Hostal Urban offers 16 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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Hotel Spring
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  • Parking included
  • Free Wi-Fi
  • Breakfast available
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3.9 out of 5, Good, 89 reviews
The price is NZ$65
includes taxes & fees
22 Sept - 23 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

Frequently asked questions

Is there a free airport shuttle available at Hostal Urban?

No, Hostal Urban does not offer an airport shuttle service.

How much does it cost to stay at Hostal Urban?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Hostal Urban on 22 Sept 2026 start from NZ$36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Hostal Urban?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hostal Urban?

No, pets are not allowed.

Hostal Urban Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Nayeli

Disliked: Property conditions & facilities
Don’t recommend stay more than one night They don’t have a microwave in the room there is no ac I asked them for a fan multiple times they ignored me as well as the WiFi not working.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, decent room for the price, nice quiet coffee shop in the same property. They ask you to leave a deposit or your ID. Not a bad place to stay place to stay for a couple of nights for the price.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Magin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nate

Liked: Cleanliness, staff & service

Great value for the cost

The rooms were very clean and functional. As has been mentioned before, the beds are old and springy. You definitely get great value for the price. The staff is very helpful and understanding. The rooftop balcony has a good view of zone 4. One bonus of location is the nearby mall and supermarket.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Magin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nate

Liked: Cleanliness, staff & service

Nothing special

It is a decent stay, nothing special. I was the only tennet that night so i switched toba more comfortable room. I wish i moved to the hostel before to interact with mote guests and for a better price. The only benefit is location for this place, but the fee is a little to high for the quality of the place.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
They wouldnt let me check in unless they kept my passport (totally illegal) or pay a deposit with no receipt… I asked for a mug and a pan for hot water, and they took a photo of me with the pan/mug as proof that they lent it.. first time in my life to see this ridicoulous and terrible customer service practices..
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Hans

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nothing like the photos advertised. The room was filthy, smelled awful, and the beds were dirty and had bugs on them. When I arrived, they demanded my passport and refused to return it unless I paid Q200. The walls were stained with what appeared to be bodily fluids, and the bathroom smelled so bad I couldn’t even shower there. I immediately showed them the pictures I took of the bed and walls, but they still refused to give me a refund. I had no choice but to leave. Thankfully I found a great hotel around the corner called (Good Hotel) that save my day, and the experience was a totally 180* from what I experienced with Hostal Urban. This was an extremely unpleasant and unsafe experience, and I would strongly warn others to avoid staying here.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Maribel

Disliked: Amenities, property conditions & facilities
Un lugar no muy vistoso y ubicado en una zona no muy agradable, aparte de peligrosa.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Cristian

Disliked: Cleanliness, amenities, property conditions & facilities
No me volvería a hospedar en este lugar. Varias cosas, el suelo de la cocina era de cubos de vidrio, los cuales estaban rotos y de hecho solo tenía una cinta transparente encima. Existe un alto riesgo de cortarse. Tengo fotos y videos que lo prueban Los paños manchados, las sábanas y fundas de almohadas rotas. El baño olía mal y estaba super sucio. Nada es como en las fotos.
Block del suelo roto con cinta en media cocina
El pie se va ahí y terminas en el hospital
Baño sumamente sucio
Baños asquerosos. No sé cómo algún hotel tiene estos paños
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

John

Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

eddy

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JOSE MISAEL

Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Nate

Stayed 1 night in Oct 2025