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Hotel Biltmore Guatemala

3.5 star property
Hotel connected to the convention centre in Guatemala City with free parking

Photo gallery for Hotel Biltmore Guatemala

Daily buffet breakfast (USD 10 per person)
Property video
Hallway
King Deluxe, Garden View
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is NZ$179
includes taxes & fees
12 July - 13 July

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • La Aurora Zoo
    ‪13 min walk‬
  • Oakland Mall
    ‪13 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
Smart TV
Separate bedroom
Down duvet
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

1 bedroom, down duvets, in-room safe, desk

King Deluxe, Garden View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

1 bedroom, down duvets, in-room safe, desk

Double Deluxe

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe

King Deluxe

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

1 bedroom, down duvets, in-room safe, desk

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Guatemala City

You'll be connected to the convention centre at Hotel Biltmore Guatemala, and within just a 10-minute stroll of Plaza Fontabella Shopping Center and El Obelisco. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute walk of this 3.5-property class Zona 10 hotel include Embassy of Canada and Oakland Mall.

What's nearby

  • Plaza Fontabella Shopping Center - 6 min walk - 0.6 km
  • La Aurora Zoo - 13 min walk - 1.1 km
  • Oakland Mall - 13 min walk - 1.1 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • Paseo Cayala - 5 min drive - 3.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 13 min drive

Restaurants

  • ‪Tanoshii - ‬4 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪Gianni‘s - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬3 min walk
  • ‪Hooters - ‬3 min walk

About this property

Hotel Biltmore Guatemala

Hotel connected to the convention centre in Guatemala City with free parking
Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Biltmore Guatemala?

Hotel Biltmore Guatemala offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Biltmore Guatemala?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Biltmore Guatemala on 12 Jul 2025 start from NZ$179.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Biltmore Guatemala?

Yep, Hotel Biltmore Guatemala has a free self car park.

Does Hotel Biltmore Guatemala serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Biltmore Guatemala?

No, Hotel Biltmore Guatemala does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Biltmore Guatemala?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Biltmore Guatemala?

No, only service animals are allowed.

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Humberto

Stayed 1 night in Mar 2025

6/10 Okay

Adriana

Stayed 1 night in Mar 2025

10/10 Excellent

michael, Reno

Liked: Cleanliness, staff & service
nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is super delicious one of the best
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay. Could’ve been a little cleaner
Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Biltmore is one of the best.

I've been staying at Hotel Biltmore for the last five trips to Guatemala. It is an execelent hotel close to everything and with a super polite customer service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bob Guatemala trip

Room what I asked for
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow we got major upgrade and VIP treatment. Great food and a $200 casino vouchers. The sweet was superb and the shower tops. 5 min to airport. Will recommend to friends.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2025

4/10 Poor

fernando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
clean service star to clean at 6 am is to early for a guest
Stayed 3 nights in Mar 2025

10/10 Excellent

Kesia

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Stayed 1 night in Mar 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Andre, Brookhaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect as always.
Stayed 2 nights in Mar 2025

6/10 Okay

Robert

Stayed 2 nights in Jan 2025

10/10 Excellent

Damaris M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

sm

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff! Great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tulio, garland

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staycation spot

We live in Guatemala City and were looking for a weekend "Staycation" with a pool in Zona 10 for a sunny weekend. The Biltmore has access to the Camino Real pool at a much more reasonable rate despite the "pool charge". The hotel was much more than a pleasant surprise. It was modern, clean and service from front desk was GREAT
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

One of the best hotels in Guatemala City.
Stayed 2 nights in Feb 2025

10/10 Excellent

MARISA

Stayed 1 night in Feb 2025

2/10 Terrible

Andre, Brookhaven

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I am a constant guest at biltmore. But this time was really bad, wrong charge at credit card, room was dirty (shower are was terrible), cockroaches at the bedding area. And no upgrades from my Expedia status.
Stayed 2 nights in Feb 2025

6/10 Okay

Forrest

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very comfy bed. Felt it was a bait and switch to say they have a "free" breakfast since they charged us extra for it. Pool access costs extra too. Wish I'd known that up front.
Stayed 1 night in Feb 2025