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Gran Palette Hakodate

Property class: 2.5

Photo gallery for Gran Palette Hakodate

A hotel room with two beds, a dining area, and a view of the city.
A modern hotel room with a flat-screen TV, a sofa, a hanging chair, a dining table with chairs, and a patterned carpet.
A modern hotel with a curved facade, multiple windows, and a prominent logo at the top.
A modern kitchen with a large island, built-in appliances, and a dining area with a TV and seating.
A modern kitchen with a white countertop, a built-in stove, and pendant lighting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$145
3 Sept - 4 Sept

Explore the area

View map
1-1 Otemachi, Hakodate, Hokkaido, 040-0064
  • Place, Kanemori Red Brick Warehouse
    ‪9 min walk‬
  • Place, Hakodate Morning Market
    ‪9 min walk‬
  • Place, Hakodate Ropeway
    ‪14 min walk‬
  • Airport, Hakodate (HKD)
    ‪21 min drive‬

Room options

View all photos for Standard Twin, Non Smoking

A hotel room with two beds, a bedside table with a lamp, and a telephone.

Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Hakodate

At Gran Palette Hakodate you'll be within just a 15-minute stroll of Kanemori Red Brick Warehouse and Hakodate Ropeway. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a lift and a vending machine. Added amenities include laundry facilities and a microwave in a common area. .Sights within a 15-minute walk of this Hakodate hotel include Hachimanzaka Slope and Motomachi Catholic Church.

What's nearby

  • Hakodate City Hall - 6 min walk - 0.6 km
  • Kanemori Red Brick Warehouse - 9 min walk - 0.8 km
  • Hakodate Morning Market - 9 min walk - 0.8 km
  • Ekini Fish Market - 11 min walk - 1.0 km
  • Hakodate Ropeway - 14 min walk - 1.2 km

Getting around

  • Uoichibadōri Station - 2 min walk
  • Hōrai-Chō Station - 11 min walk
  • Hakodate (HKD) - 20 min drive

Restaurants

  • ‪ラッキーピエロ - ‬11 min walk
  • ‪ラッキーピエロ マリーナ末広店 - ‬11 min walk
  • ‪北の番屋 - ‬8 min walk
  • ‪コメダ珈琲店函館ベイエリア店 - ‬9 min walk
  • ‪麺厨房あじさい 紅店 - ‬7 min walk

About this property

Gran Palette Hakodate

As a guest of Gran Palette Hakodate, you'll find a vending machine, laundry facilities, and a lift. WiFi is free in public spaces.

This Hakodate hotel is smoke free.

  • 40 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Lift
  • No smoking on site
  • Microwave in a common area
Gran Palette Hakodate offers 40 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets. 35-inch flat-screen televisions come with digital channels. Bathrooms include bidets and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 700 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 700 per night (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gran Palette Hakodate Hotel
Gran Palette Hakodate Hakodate
Gran Palette Hakodate Hotel Hakodate

Frequently asked questions

What is the cancellation policy at Gran Palette Hakodate?

Gran Palette Hakodate offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Palette Hakodate?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Gran Palette Hakodate on 3 Sept 2026 start from NZ$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Gran Palette Hakodate?

No, Gran Palette Hakodate does not offer an airport shuttle service.

What time are check-in & check-out at Gran Palette Hakodate?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Gran Palette Hakodate?

No, only service animals are allowed.

Gran Palette Hakodate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 145 reviews
Rating 8 - Good. 40 out of 145 reviews
Rating 6 - Okay. 15 out of 145 reviews
Rating 4 - Poor. 3 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities
Clean, quiet, comfy, nice staff, well located, good sized room.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry room was easy to use and super convenient for longer trips. I was able to do 2 loads without having to wait. The room was spacious and I could open up two large luggages and still have space. The location felt a little more remote but is accessible to most attractions either by foot or by tram.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed it all, great reception.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Idy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and there is a great pantry area to make coffee & drink. My family enjoyed a lot.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is spacious and family friendly! My family enjoyed our stay very much. The staff are friendly and provided great service.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Cute place Awesome
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, room comfort

Good location

Short tram ride from the station and near the centre of the key sights.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay! Hotel offer free coffee and hot chocolate at lobby during cold winter time! Love to come back again!
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

hayato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff, great experience!
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent bed
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Changyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are very friendly, the room is very clean. Hotel location is convenient to walk around Hakodate. They also offer parking service for ¥500 per night just across from the hotel. Overall very nice stay!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled with dog and the staff are very accommodating and friendly. Convenient to go station or sightseeing places. Little choices for restaurants, but taking the tram 2-3 stops to the station you will have more options.
Stayed 1 night in May 2024
Verified review

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice an quiet

The staff are very friendly. The hotel is close to the tram line and convenient to the main stain. The bed is hard as a rock. They need blackout curtains. They have laundry facilities which is nice.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic helpful staff Yano helping us check in, even though our trip and arrival was delayed. Made very welcome and was very helpful.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is big and clean
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and eco friendly! Will be back
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

MIN-CHUNG

Disliked: Staff & service
Lazy staff. Came in at 12 pm, intended to drop luggage at front desk before finding lunch. However, no one was around. After 30 minutes and multiple phone calls, two slow moving, clearly annoyed staff finally showed up to take our luggage. No room service whatsoever. Guests need to pick up own clean towels daily. That is actually okay for us. However, no place to dump trash is really annoying. Hotel sits in a boring area, need to walk about 10 minutes to find a semi decent breakfast with coffee. Basically, not recommended
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful :) Room was also spacious which I appreciated after living in tiny rooms in hotels in Tokyo.... You do need to take the tram to get to the hotel (or rather it's about 20mins walk from Hakodate station and you'll pass by the residential area). Overall it was a good experience especially for the price!
Verified review

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very polite and super nice. The room is big and comfortable but the bath room is very small. Location is so and so as the surrounding is a bit too quiet and a bit dark.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Ka Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick respond. Always provide good service to us. The room is big and comfortable. Facility is more than enough for living. Closed to the train station. Few minutes walk can reach the famous sight-seeing places and JR station. We should reserve this hotel again in the next trip.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Texan in Hakodate

Difficult in snow with luggage from/to train station. Many passengers places don’t take CC’s and ATMs did not take our ATM cards. Overall was a good stay with visit to gondola.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay. The lady at the front desk was super nice and helpful. Communication in English language was very easy and we liked that the hotel had prepared some information material in English. The rooms were a bit dated but totally clean. The hotel is located near a tram stop which is very convenient and even the train station is within walking distance. At night the surrounding area is very quiet. No restaurants around but there are some convenience stores. The rooftop area is amazing!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Yuet-Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the window insulations send to be not perfect. We could hear the wind howling and had cold air in.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Sawit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The incredibly warm hotel in Hakodate.

I had a great experience staying at Gran Palette Hakodate. I arrived on a day when a fierce storm was raging. Although the walk from the tram stop to the hotel wasn’t far in distance, it felt incredibly long due to the heavy snow, which left me a bit exhausted. Once I got inside the hotel, however, I was greeted by staff who were full of energy and dedication. They welcomed me warmly, and even though there was a slight language barrier, it wasn’t a problem at all. The check-in process was extremely smooth and convenient. The room was spotless, spacious, and boasted a stunning view from the window. The rooftop smoking area also offered a great view—not only is it perfect for smoking, but it’s also an ideal spot for taking beautiful photos. I’d definitely love to come back and stay here again if I ever return to Hakodate.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したい。
Stayed 1 night in Sep 2025