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Hakone Suisen

2.0 star property

Photo gallery for Hakone Suisen

A balcony with two wicker chairs, a small table, and a glass railing overlooking a mountainous landscape.
A modern hotel room with a large window, a dining table, a sofa, and a TV.
A wooden interior with a glass partition and a reflective floor.
A traditional Japanese-style room with tatami flooring, a low table with cushions, a sliding door, and a view of the outdoors.
A room with a large window, two red chairs, and a table with a teapot and cups.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen
The current price is NZ$250
27 Aug - 28 Aug

Explore the area

View map
254 Ohiradai, Hakone, Kanagawa, 250-0405
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪8 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪13 min drive‬

Room options

View all photos for Single Room, 1 Single Bed, Non Smoking, Mountain View

A modern hotel room with a bed, a desk, and a view of the outdoors.

Single Room, 1 Single Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking, Mountain View

A traditional Japanese-style room with tatami flooring, a low table, cushions, a television, and sliding doors.

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

A modern room with a large window, a dining table, and two chairs.

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

A hotel room with two beds, a small table, chairs, a sofa, and a large window offering a view of the outdoors.

Superior Quadruple Room, Non Smoking, Mountain View

9.8 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

A traditional Japanese room with tatami flooring, a low wooden table, and a sliding door.

Deluxe Quadruple Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Executive Triple Room, Non Smoking, Mountain View

A hotel room with two beds, a desk with a chair, a balcony with a chair, and a view of greenery.

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Room

Iron/ironing board (on request), free WiFi, bed sheets

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Japanese Room, Mountain View, Non-smoking

Interior

Standard Japanese Room, Mountain View, Non-smoking

  • Sleeps 5
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Room

Iron/ironing board (on request), free WiFi, bed sheets

Room

  • Sleeps 5
  • Free Wi-Fi

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About the area

Hakone

At Hakone Suisen you'll be 1.8 km (1.1 mi) from Hakone Hot Springs and 4.1 km (2.5 mi) from Hakone Kowakien Yunessun. Highlights at this ryokan include in-room free WiFi and LCD TVs. .This ryokan offers free WiFi in public areas, luggage storage and a vending machine. Additionally, you'll find a microwave in a common area and a fridge in a common area. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Ohiradai ryokan include Lake Ashi and Hakone Open Air Museum.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Hot Springs - 8 min drive - 1.7 km
  • Hakone Open Air Museum - 13 min drive - 2.3 km
  • Hakone Kowakien Yunessun - 13 min drive - 4.7 km
  • Lake Ashi - 27 min drive - 11.6 km

Getting around

  • Hakone Ohiradai Station - 2 min walk
  • Kowakidani Station - 5 min drive
  • Tokyo (HND-Haneda) - 95 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬7 min drive
  • ‪箱根餃子センター - ‬6 min drive
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬6 min walk
  • ‪CAFE Ryusenkei - ‬6 min drive

About this property

Hakone Suisen

Hakone Suisen offers its guests hot springs. WiFi is free in public spaces. Hakone Suisen also features a vending machine, a microwave in a common area, and a fridge in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Hakone ryokan.

  • 15 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Hakone Suisen offers 15 accommodations with rice cookers and complimentary slippers. Full-sized fridge/freezers and microwaves are provided. Bathrooms include bidets, hairdryers, children's slippers and toothbrushes and toothpaste.

This Hakone ryokan provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). LCD televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 41 ºC
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Frequently asked questions

What is the cancellation policy at Hakone Suisen?

Hakone Suisen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hakone Suisen?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Hakone Suisen on 27 Aug 2026 start from NZ$250, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hakone Suisen?

Yep, Hakone Suisen has a free self car park.

Are there any beaches close to Hakone Suisen?

The closest beach to Hakone Suisen is Atami Sun Beach (15.7 km).

Is Hakone Suisen family-friendly?

You bet! With amenities such as children's slippers and children's dinnerware in the guestrooms, it's no surprise that Hakone Suisen is a hit with families.

Is there a free airport shuttle available at Hakone Suisen?

No, Hakone Suisen does not offer an airport shuttle service.

What time are check-in & check-out at Hakone Suisen?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Suisen?

No, pets are not allowed.

Hakone Suisen Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 160 out of 186 reviews
Rating 8 - Good. 21 out of 186 reviews
Rating 6 - Okay. 3 out of 186 reviews
Rating 4 - Poor. 1 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay but breakfast very basic and meals to buy for cooking not great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff. Decent breakfast. Enjoyed both indoor and outdoor hot spring very much.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. I recommend the place and definitely would go back here.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are excellent, will return soon
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional, facilitie was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ritwik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best property to experience the Japanese culture and Suisen. Highly recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and relax.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Agnieszka

Amazing place. The atmosphere was peaceful and relaxing, surrounded by beautiful nature, which made it the perfect getaway from the busy city. The rooms were very clean, comfortable, and traditional, which made the stay feel authentic and special. The onsen was one of the highlights — very clean, relaxing, and not too crowded. It was the perfect way to unwind after a day of exploring Hakone.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was picked up at the station even if the hotel is only 5 minutes walk downhill! The staff was awesome and they started giving me 5 local beers as welcome guest. There two onsen out- and indside were charming, especially downstairs with a view to the mountains…
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this hot-spring hotel! It's a short walk downhill from Ōhiradai station and from the moment we arrived, the staff made us feel very welcome. The room and facilities were very clean and we loved the breakfast, the lounge with an amazing record collection, the craft beer vending machine, and of course the baths. Note that there is no restaurant for dinner, but they do have delicious frozen prepared foods available for purchase and a kitchen and dining area where you can make them, and the staff is very helpful. It's a modern ryokan experience and we'd love to come back there!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rhiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Staff were very kind to us despite being English-speaking tourists, lovely view of the valley, and strong Japanese vibes throughout the property. Price was right too. Only off putting part was the interesting walk from the train station.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ryokan experience.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Very clean and spacious room. A traditional Japanese feel to it! The amenities were great. They had most things you might need, including Yukatas. This together with the onsen bath made this a very relaxing stay. Finally, the staff was lovely and very helpful!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the hot springs and the how great the staff was. I will gladly come back again next.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Masha

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Hakone Sui​sen. The location is fantastic — peaceful, beautiful, and perfectly placed for exploring Hakone. The atmosphere feels truly magical and relaxing from the moment you arrive. The staff were so welcoming and kind, which made the experience even more special. Our room was beautiful, comfortable, and very well kept. We felt completely at ease the entire time. This was one of the highlights of our trip and we would happily stay again. Highly recommend!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
The whole place was spotless, staff was more than great, but what stood out is their attention to details: the way they recognize you and bring you your shoes as soon as you enter the lobby, they give you a flashlight if you go out at night, they take time to explain things. It is the PERFECT place to stay for a night or two, in a quiet environment.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, beautiful property in the mountains. It’s more of a spa-hotel, So not super convenient for us (we needed a place to sleep and a shower). Did not relize that our room had as bathroom but no shower, but the staff was super helpful and offered a room for a moderate fee, Would. Inlikwses
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, romantic and a must visit
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan was very unique for a first timer like me. Staff were very polite and helpful, and could speak good English which was a big help! Would definitely recommend to anyone staying in a Ryokan for the first time.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice the place was so clean we love our stay we definitely will recommend it !!
Stayed 1 night in Jan 2024