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Hatago Kintoen

Property class: 3

Photo gallery for Hatago Kintoen

A wooden cabin with a hot tub and a view of mountains.
A wooden spa area with a hot tub, wooden benches, and a view of a mountainous landscape.
A wooden deck with a railing overlooking a body of water and a forested hillside.
A stone pathway leading to a wooden porch with a bamboo fence.
A room with large windows offering a view of a forested mountain. There are several chairs and a small table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
520-1 Yumoto, Hakone, Kanagawa Prefecture, 2500311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪11 min walk‬

Room options

View all photos for Japanese Style Room, Room Only, No Turndown

A traditional Japanese room with tatami flooring, a low table, chairs, a sliding door, and a window with a view of greenery.

Japanese Style Room, Room Only, No Turndown

  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Style Room, Half Board, No Turndown, Check-in until 6 PM

A traditional Japanese room with tatami flooring, a low table, chairs, a sliding door, and a window with a view of greenery.

Japanese Style Room, Half Board, No Turndown, Check-in until 6 PM

  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Western Style Twin Room, No View, Room Only, No Turndown

A hotel room with two beds, a wooden headboard, a large mirror, and a traditional Japanese tatami mat floor.

Japanese Western Style Twin Room, No View, Room Only, No Turndown

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese Western Style Twin Room, No View, Half Board, No Turndown, Check-in until 6 PM

A hotel room with two beds, a wooden headboard, a large mirror, and a traditional Japanese tatami mat floor.

Japanese Western Style Twin Room, No View, Half Board, No Turndown, Check-in until 6 PM

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

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About the area

Hakone

Hatago Kintoen places you steps from Hakone Hot Springs and within a 20-minute stroll of Tenzan Onsen. Highlights at this ryokan include a restaurant and in-room free WiFi. .This smoke-free ryokan offers free WiFi in public areas, free newspapers in the lobby and luggage storage. Plus you'll find a front desk safe and a lift. There's also the convenience of free self parking. .Within a 15-minute drive of this 3-property class Yumoto ryokan, attractions include Fuji-Hakone-Izu National Park and Hakone Open Air Museum.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Shogenji Temple - 1 min walk - 0.0 km
  • Sounji Temple - 6 min walk - 0.5 km
  • Tamadare Falls - 11 min walk - 0.9 km

Getting around

  • Hakone Yumoto Station - 10 min walk
  • Kowakidani Station - 11 min drive

Restaurants

  • ‪料理茶屋花さがみ - ‬9 min walk
  • ‪はつ花そば 本店 - ‬6 min walk
  • ‪山そば - ‬9 min walk
  • ‪ハイカラ中華 日清亭 - ‬8 min walk
  • ‪808 モンスマーレ（Monsmare） - ‬9 min walk

About this property

Hatago Kintoen

There's a restaurant on site. WiFi is free in public spaces. Hatago Kintoen also features complimentary newspapers in the lobby, a front desk safe, and a lift. Free self parking is available.

This 3-star Hakone ryokan is smoke free.

  • 17 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Hatago Kintoen offers 17 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. This Hakone ryokan provides complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is provided once per stay.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Kaiseki meal

Restaurants on site

  • かまど庵

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are available by reservation only and cannot be requested after check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with Room Only plan must book meals 24 hours prior to check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hatago Kintoen Inn Hakone
Hatago Kintoen Inn
Hatago Kintoen Hakone
Hatago Kintoen Ryokan
Hatago Kintoen Hakone
Hatago Kintoen Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Hatago Kintoen?

Hatago Kintoen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hatago Kintoen?

Yep, Hatago Kintoen has a free self car park.

Are there any beaches close to Hatago Kintoen?

The closest beach to Hatago Kintoen is Atami Sun Beach (14.7 km).

Is there a free airport shuttle available at Hatago Kintoen?

No, Hatago Kintoen does not offer an airport shuttle service.

Is there a bar or restaurant at Hatago Kintoen?

Yep, you can grab a meal at Hatago Kintoen's onsite restaurant.

What time are check-in & check-out at Hatago Kintoen?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hatago Kintoen?

No, pets are not allowed.

Hatago Kintoen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty awesome that the facility is good and surprisingly there weren't too much guest during my stay. However, the hotel staff asked us to make our bed(futon). This is pretty rare given this is an Onsen Ryokan, which I would expect a full experience of Japanese hospitality.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々はどなたもとても親切でアットホームであり実家に帰ったようなほっとする空間でした。お食事もとても美味しく本当に心安らぐひとときを過ごさせて頂きました。また、部屋にジャケットを忘れてしまいましたがすぐに電話して下さり発送して頂きました。お忙しい中にも関わらず早急な対応とても感謝しております。 次回は露天風呂付き客室にも滞在してみたいと思います。 本当にありがとうございました。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
宿の目の前がお墓でびっくりしましたが、お部屋から見える景色は箱根の山々が見え、施設も景色も綺麗で最高でした。
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超赞的温泉旅馆

非常棒的旅馆，早餐和晚餐准备用心，道道珍馐，实在是一种享受，就是量大了一点，每次吃的好饱好饱！工作人员都超nice。室内室外的温泉也很赞！
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice onsen hotel with helpful staff. the hot spring offers spectacular mountain view and the water is just comfortable
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is okay afterall! Just the food there is really salty for every dish which I was very surprised!
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Kaiseiki dinner and breakfast are excellent. I probably booked the room without bathroom so we gotta use the public bath. Close to the train station. Take the shuttle bus, free with Hakone pass, definitely not walking distance. Bus stops right in front of the hotel. No restaurant nearby but walking distance to some convenient shops.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

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