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Hotel Indigo Hakone Gora by IHG

Property class: 4.5

Photo gallery for Hotel Indigo Hakone Gora by IHG

A modern spa area with a hot tub, seating, and a view of a river and mountains.
A modern building with large windows overlooking a river, surrounded by cherry blossoms and a mountainous backdrop.
A balcony with a view of a mountainous landscape, a seating area with a chair and a table, and a wall-mounted light fixture.
A modern hotel lobby with a bar area, seating, and a decorative ceiling.
A spa setting with a hot tub and a table with a bottle, a person sitting in the tub, and another person at the table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$674
13 Dec - 14 Dec

Explore the area

View map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Fuji-Hakone-Izu National Park
    â€Ș1 min walk‬
  • Place, Hakone Gora Park
    â€Ș9 min walk‬
  • Place, Hakone Open Air Museum
    â€Ș20 min walk‬

Room options

View all photos for Standard Room

A hotel room with a large bed, wooden headboard, a nightstand with a lamp, a wall-mounted TV, and a sliding shoji screen.

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

A hotel room with a large bed, wooden headboard, a nightstand with a lamp, a wall-mounted TV, and a sliding shoji screen.

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

A hotel room with a bed, two bedside tables, a wall-mounted TV, and a sliding shoji screen.

Standard Room, 2 Single Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

A hotel room with two beds, a wooden headboard, a tatami mat floor, and a traditional Japanese sliding door.

Suite, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(35 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Standard Room, 2 Single Beds, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(41 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

A hotel room with a bed, sofa, armchair, small table, and a view of the outside.

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(14 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Private Hot Spring)

A hotel room with a large bed, a desk, and a sofa.

Suite, 1 King Bed (Private Hot Spring)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Hakone

A luxury stay in Hakone awaits you at Hotel Indigo Hakone Gora by IHG. Within a 20-minute stroll, you'll find Hakone Gora Park and Hakone Open Air Museum. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .The restaurant, Riverside Kitchen & Bar, is open for breakfast, lunch and dinner. Riverside Kitchen & Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas and a sauna. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of free train pick-up service. .Places within a 15-minute drive of this 4.5-property class Gora hotel include ƌwakudani and Lake Ashi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 2 min walk - 0.2 km
  • Hakone Gora Park - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 20 min walk - 1.7 km
  • Hakone Kowakien Yunessun - 4 min drive - 2.1 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Tokyo (HND-Haneda) - 86 min drive

Restaurants

  • â€Șçź±æ čé€ƒć­ă‚»ăƒłă‚żăƒŒ - ‬14 min walk
  • â€ȘThe Hakone Open-Air Museum CafĂ© - ‬3 min drive
  • â€ȘCAFE Ryusenkei - ‬16 min walk
  • â€Ș韚・怩éș©çŸ… éąšæœˆ - ‬9 min walk
  • â€ȘCoffee Camp - ‬9 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Hotel Indigo Hakone Gora by IHG offers its guests hot springs, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Hakone Gora by IHG. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 50-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include a separate bath and shower, spring water baths, bathrobes and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.

Similar properties

An infinity pool with a view of mountains.
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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,991 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring
  • Sauna

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ÂșC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 11 January 2027 to 14 January 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hotel Indigo Hakone Gora by IHG?

Hotel Indigo Hakone Gora by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on 13 Dec 2026 start from NZ$674, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Hakone Gora by IHG?

Yep, Hotel Indigo Hakone Gora by IHG has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Hakone Gora by IHG?

The closest beach to Hotel Indigo Hakone Gora by IHG is Atami Sun Beach (17.3 km).

What makes Hotel Indigo Hakone Gora by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as spring water baths in the guestrooms, all help set the scene for a romantic weekend at Hotel Indigo Hakone Gora by IHG.

Are there hot tubs in the rooms at Hotel Indigo Hakone Gora by IHG?

No, but there are spring water baths in the guestrooms.

Does Hotel Indigo Hakone Gora by IHG serve breakfast?

You bet, visitors give top marks to the buffet brekkie here! Offered daily between 7:00 AM and 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Indigo Hakone Gora by IHG?

No, Hotel Indigo Hakone Gora by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Hakone Gora by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Indigo Hakone Gora by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Hakone Gora by IHG?

No, only service animals are allowed.

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1001 reviews
Rating 8 - Good. 118 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and attentive staff and gorgeous grounds made this an excellent stay. We never felt out of place and were always accounted for.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had loads of varieties, friendly staff & rooms were amazing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with great food and a wonderful Onsen. Very friendly and helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful staff. Make sure to add breakfast it was fantastic and I’m not a breakfast eater
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time. Really enjoy the stay here, from the private onsen to the delicious breakfast, everything was memorable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to saty
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub in room
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay and the staff is super friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was central, ALOT of walkable things to see. Hotel was awesome. Staff was great
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Beautiful hotel, spotless rooms, and outstanding service. The staff were friendly, attentive, and made our visit truly enjoyable. Highly recommended!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel with all useful amenities,amazing onsen and delicious breakfast and dinner and lovely cocktails!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places that I’ve stayed at in a long time.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel indigo has amazing service. The check in process was clear and ringing staff for help was easy. Everything was clean and well put together. My expectations were exceeded when staying here.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an amazing hotel, the staff specially is so helpful amd nice. Highly recommended!! One of the best stays we had. Amazing room and onsen.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Private onsend very nice. Beautiful property. Highly recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room with big balcony overlooking the river. Staff very friendly, helpful and the food was excellent.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we stayed in, and it was so great to have our private onsen! Love it!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful hotel with very attentive staff and excellent restaurant attached as well. Would highly recommend- a highlight of our trip
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful! Too many amenities to name. I love that there is a hot springs tub in the private bathroom. The staff is excellent, the property is beautiful; dinner and breakfast were both delicious. I loved my stay there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect; it was a fantastic stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean & welcoming hotel. The onsen spa is lovely & the in-room onsen wonderful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here for one night. I wish I could have stayed longer! The hotel amenities are wonderful, staff is beyond hospitable, and room was fabulous.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and comfortable bed. In room onsen was fantastic and large enough for the two of us. Very friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with lovely in room Onsen.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel is a wonderful experience: calming, creative decor, very comfortable rooms, relaxing atmosphere throughout. Very attentive staff and delicious food. Very convenient location to explore the Hakone area
Stayed 2 nights in Mar 2026

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