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Aparthotel

Casa Kokoro Hakuba

Property class: 2

Photo gallery for Casa Kokoro Hakuba

Comfort Apartment, Garden View
Property video
Exterior detail
Deluxe Apartment, Garden View | Private kitchen
Comfort Apartment, Garden View | Private kitchen

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$315
1 May - 2 May

Explore the area

View map
27721-296 Kamishiro, Hakuba, Nagano, 399-9211
  • Place, Hakuba Green Sports Park
    ‪13 min walk‬
  • Place, Hakuba Goryu Ski Resort
    ‪3 min drive‬
  • Place, Hakuba 47 Winter Sports Park
    ‪3 min drive‬

Room options

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View

Comfort Apartment, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Apartment, Garden View

Deluxe Apartment, Garden View

Deluxe Apartment, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Hakuba

At Casa Kokoro Hakuba you'll be within a 20-minute stroll of Hakuba Goryu Ski Resort and Hakuba Green Sports Park. Highlights at this aparthotel include free self-parking, and in-room kitchens and free WiFi. .Each apartment features a separate bath and shower and a desk. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Weekly housekeeping is available. .This pet-friendly aparthotel offers concierge services and luggage storage. Added amenities include laundry facilities. .Attractions within a 15-minute drive of this Hakuba aparthotel include Hakuba Happo-One Ski Area and Tsugaike Ski Resort.
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What's nearby

  • Hakuba Green Sports Park - 13 min walk - 1.2 km
  • Chokoku-ji Temple - 20 min walk - 1.7 km
  • Hakuba Goryu Ski Resort - 3 min drive - 2.0 km
  • Hakuba 47 Winter Sports Park - 3 min drive - 2.3 km
  • Hakuba Ski Jumping Stadium - 4 min drive - 3.0 km

Getting around

  • Hakuba Station - 8 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 99 min drive

Restaurants

  • ‪トロイメライ - ‬3 min drive
  • ‪Farm Hakuba Kitchen and Marche Nou Cafe - ‬17 min walk
  • ‪ミーティア - ‬4 min drive
  • ‪胡座屋 Aguraya - ‬4 min drive
  • ‪Sounds Like Café - ‬4 min drive

About this property

Casa Kokoro Hakuba

As a guest of Casa Kokoro Hakuba, you'll find tour/ticket assistance, concierge services, and laundry facilities. The front desk is open around the clock. Free self parking is available.

This Hakuba aparthotel is smoke free.

  • 6 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Casa Kokoro Hakuba offers 6 accommodations. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a separate bath and shower. This Hakuba aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

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  • Air-conditioning
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The price is NZ$194
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Outdoor areas

  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: JPY 5,000 per pet per day
  • Service animals exempt from fees
  • Deposit: JPY 10,000 per stay

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: JPY 5000 per pet, per day, plus a deposit of JPY 10000 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: JPY 10000 per stay
  • Pet fee: JPY 5000 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

Is parking available at Casa Kokoro Hakuba?

Yep, Casa Kokoro Hakuba has a free self car park.

How much does it cost to stay at Casa Kokoro Hakuba?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Casa Kokoro Hakuba on 1 May 2026 start from NZ$315, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Casa Kokoro Hakuba?

No, Casa Kokoro Hakuba does not offer an airport shuttle service.

What time are check-in & check-out at Casa Kokoro Hakuba?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Casa Kokoro Hakuba Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Indpls

Liked: Cleanliness
Rika and Andy work well together we had a very good stay
Stayed 3 nights in Mar 2026

10/10 Excellent

Hugo

Liked: Cleanliness
The owners have two very cute dogs who were wonderful to meet
Stayed 1 night in Mar 2026

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
New hotel, comfortable rooms and good service with shuttle bus
Stayed 2 nights in Feb 2026

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Obsolutely over and above fantastic hosts with great ameneties like a local shuttle to downtown and a rack to dry your snowboarding gear. We would absolutely stay again. The hosts were beyond compare!
Stayed 3 nights in Feb 2026