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Hotel Sierra Resort Hakuba

4-star property
Hakuba-Mizubasho-Onsen, Hakuba, Nagano-ken 0508 053 286
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5.0 out of 5
Exceptional!
See all 1 wotif Reviews

"We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are avai ... " More

By a verified traveller on Thu 14 Mar 2024

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Hotel Description

At Hotel Sierra Resort Hakuba you'll be within a 30-minute stroll of Tsugaike Ski Resort and Hakuba Iwatake Ski Resort. Highlights at this hotel include 2 restaurants, free self parking, and karaoke.

The restaurant, メインダイニング, is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas, a seasonal outdoor swimming pool, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:30 AM.

Sights within a 10-minute drive of this 4-star Hakuba hotel include Hakuba Norikura Onsen Ski Resort and Hakuba Happo-One Ski Area.

Grand Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$275* Per night/room 2 Jun. - 3 Jun.

Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Junior Suite, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Grand Double Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Sierra Resort Hakuba ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Sierra Resort Hakuba

Couples (1)
5 out of 5
We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!

Posted by on 14 Mar. 2024

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About the Hotel Sierra Resort Hakuba

Location Hakuba-Mizubasho-Onsen, Hakuba, Nagano-ken 399-9301

Property Features

There are 2 restaurants on site. Public spaces have free WiFi. Meeting rooms and limo/town car service are available. A seasonal outdoor pool, a terrace, and a vending machine are also featured at Hotel Sierra Resort Hakuba. Self parking is free. This 4-star Hakuba hotel is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1995
  • Karaoke
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Hakuba Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Hotel Sierra Resort Hakuba offers 74 accommodations with DVD players and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and toilets with an electronic bidet. This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • HD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

メインダイニング - This restaurant serves breakfast, lunch, and dinner.

白馬飯店 - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open select days.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, cash, and mobile payments.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Masks are not compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Crib (infant bed) fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sierra Hakuba
  • Sierra Resort Hotel Hakuba
  • Sierra Resort Hakuba Hotel Hakuba-Mura
  • Hotel Sierra Resort Hakuba
  • Hotel Sierra Resort
  • Sierra Resort Hakuba Hakuba
  • Hotel Sierra Resort Hakuba Hotel
  • Hotel Sierra Resort Hakuba Hakuba
  • Hotel Sierra Resort Hakuba Hotel Hakuba

You should know

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.