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The Happo

3.5 star property

Photo gallery for The Happo

A modern restaurant with a long table set for dining, large windows, and indoor plants.
A building with a sign reading "THE NEWS" surrounded by cherry blossom trees.
A modern bedroom with a large bed, a sofa, and a view of mountains through a window.
A spa area with a hot tub, wooden paneling, and a wall with artwork.
An outdoor patio with wooden tables and chairs, green umbrellas, and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is NZ$273
16 July - 17 July

Explore the area

View map
5090 Hokujo, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪4 min walk‬
  • Place, Happo-one Adam Gondola
    ‪7 min walk‬

Room options

View all photos for Deluxe Twin Room

A hotel room with two beds, a wooden headboard, a decorative wall mural, and a mirror.

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite (The Happo)

A modern bedroom with a large bed, a sofa, and a view of mountains through a window.

Deluxe Suite (The Happo)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, a window, and a wall mural.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A modern bedroom with a sloped ceiling, a wooden door, and a large window.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, a window, and a wall mural.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A room with a built-in sofa, a small table with a plant, and a window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

About the area

Hakuba

The Happo places you steps from Hakuba Ski Jumping Stadium and within a short 5-minute stroll of Hakuba Happo-One Ski Area. Highlights at this ski hotel include a restaurant, free self-parking and a bar/lounge. .The fine-dining restaurant, The Grill, is open for breakfast and dinner. The Clubhouse is the hotel's own bar. Enjoy access to hot springs and bike hire. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of a ski shuttle. .Attractions within a 10-minute drive of this 3.5-property class Hakuba hotel include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 4 min walk - 0.4 km
  • Happo Information Center - 4 min walk - 0.4 km
  • Happo-one Adam Gondola - 7 min walk - 0.7 km
  • Happo One Sakka Ski Lift - 5 min drive - 2.3 km

Getting around

  • Hakuba Station - 5 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 89 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬6 min walk
  • ‪Cru Cafe - ‬1 min walk
  • ‪RAMEN BAR Marutama 55 - ‬1 min walk
  • ‪What's Good Cafe - ‬4 min walk
  • ‪ライオンカフェ - ‬5 min walk

About this property

The Happo

Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). The Happo helps provide the perfect ski holiday with ski storage and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Self parking is free.

This 3.5-star Hakuba hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Happo offers 30 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

There are hot springs open between 3:00 PM and 9:00 PM.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
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The price is NZ$509
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Hotel Sierra Resort Hakuba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Clubhouse
  • The Grill

Things to do

  • Bicycle rentals
  • Hot spring
  • Ski equipment rentals
  • Ski storage

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily) (for a fee)

Outdoors

  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's JustIn Mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 10000.0 per day.
  • Cots (infant beds) are available for JPY 4500.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 3000 for adults and from JPY 1800 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: JPY 3000 per day; may vary based on length of stay and unit size
  • Crib (infant bed) fee: JPY 4500.0 per night
  • Rollaway bed fee: JPY 10000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Hot springs access available from 3:00 PM to 9:00 PM.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

The Happo Hotel
The Happo Hakuba
The Happo Hotel Hakuba

Frequently asked questions

What is the cancellation policy at The Happo?

The Happo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Happo?

As of 15 Jul 2026, prices found for a 1-night stay for 2 adults at The Happo on 16 Jul 2026 start from NZ$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Happo?

Yep, The Happo has a free self car park.

Is The Happo family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that The Happo is a hit with families.

Does The Happo serve breakfast?

Yep, continental brekkie is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at The Happo?

No, The Happo does not offer an airport shuttle service.

Is there a bar or restaurant at The Happo?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Happo?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Happo?

No, pets are not allowed.

The Happo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place. Great breakfast.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect about this hotel. Great location, clean ,comfortable, spa, breakfast... We had a rental car issue and the staff jump in and took care of everything, simply amazing.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff was incredibly helpful the entire time! We could not have had such a great trip without them!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

estefano

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is the best
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and good was good.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Fong Peng

Liked: Cleanliness, staff & service, amenities
All the staff speak English which makes communication easy. I like being shuttled to restaurants for our dinners. The free laundry is definitely a plus point.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Akemi

Liked: Cleanliness, staff & service
客室はきれいでした。冷蔵庫にある飲み物はコーラよりもお水が良かったです。熊が出る時期だったので、夜歩いて5分ほどのコンビニも怖くて行くことができなかったです。温泉は露天風呂がなくて残念でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

NOBUAKI

Liked: Cleanliness, staff & service, amenities
部屋はシンプルでおしゃれ。ベッドの寝心地も良かった。朝食が色々選べてボリュームもあり大変美味しかった。
Stayed 1 night in Oct 2025
Verified

8/10 Good

KENTA

Liked: Cleanliness, property conditions & facilities
ゴンドラ駅に近く便利な場所
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も長野の旅を経験してますが、白馬には初めて宿泊しました。 お部屋は広くて機能的で、概ね快適に過ごせました。冷蔵庫にはコーラと氷結のサービスもあり嬉しかったです。 洗面台が高いと口コミにありましたが、本当に高くて（私も子供も身長150センチ程）多少つま先立ちで使用しました。 お子さんが一緒だと抱え上げるのも大変そうなので、ステップがあるといいと思います。 洗面台前の可動式の全面鏡が、好きな場所を隠せたりする（入口や洗面）のは便利でした。 エレベーター近くにウォーターサーバー、洗濯機、アイスディスペンサーと自販機あり。 温泉エリアのドアは暗証番号の入力が必要で、セキュリティがしっかりしていると思いました。 一つだけ、温泉の利用時間がスタッフの居る10時までだったので、夕食後に慌ただしく入らなければいけなかったのが残念でした。 部屋はシャワーだけなので、12時頃までは利用できた方が折角の良いお風呂が楽しめると思いました。 と色々書きましたが、また白馬に泊まる時はリピートしたいホテルでした。
Stayed 1 night in Aug 2025
Verified

8/10 Good

TAICHIROU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は綺麗で大浴場も最高でした。 サービスも良かったです。
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Timothy

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

??

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kiyono

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MANABU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025
Verified

6/10 Okay

takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

CHIA-LI

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Erik

Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jenna

Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Jon

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

shujuan

Liked: Staff & service
Stayed 1 night in Sep 2024

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