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Okura Act City Hotel Hamamatsu

Property class: 4.5

Photo gallery for Okura Act City Hotel Hamamatsu

A modern train station with two sleek bullet trains on adjacent tracks, a pedestrian bridge overhead, and a tall building in the background.
A modern kitchen with a large island, bar stools, and a city view through large windows.
A spacious lobby with high ceilings, large golden columns, and a polished marble floor.
A spacious indoor venue with a curved seating arrangement, white columns, and large windows allowing natural light.
A spacious lobby with a grand piano, seating area, and a large decorative column.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$236
18 Oct - 19 Oct

Explore the area

View map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733
  • Place, Act Tower
    ‪1 min walk‬
  • Place, Act City Hamamatsu
    ‪1 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪2 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪71 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Deluxe Twin Room, Non Smoking

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a bench.

Corner Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Comfort Floor Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room for single use, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Twin Room for single use, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free wired internet

View all photos for Corner Twin Room, Non-Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Suite Room

A hotel room with a sofa, armchairs, a glass coffee table, a lamp, and a bed.

Suite Room

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a small table, and a view of the city.

Premier Comfort Floor Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

A hotel room with two beds, a chair, a desk, and a view of the city.

Premier Comfort Floor Casual Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

A hotel room with a large window, a sofa, a bed, and a small table.

Premier Comfort Floor Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a nightstand, and a lamp.

Premier Comfort Floor Triple Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a couch.

Premier Comfort Floor Deluxe Triple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Premier Comfort Floor Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Upper Premier Comfort Floor Triple Room, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, a small table, a TV, and a window with curtains.

Upper Premier Comfort Floor Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

A hotel room with a large bed, two armchairs, a small table, and a view of a cityscape through a large window.

Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

About the area

Hamamatsu

Okura Act City Hotel Hamamatsu puts you in the heart of Hamamatsu, connected to the convention centre and within steps of Act Tower and Act City Hamamatsu. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, レストラン フィガロ, is open for breakfast, lunch and dinner. Other amenities include 3 restaurants and free Wi-Fi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .In proximity to this 4.5-property class Naka Ward hotel you'll find Lake Hamana.

What's nearby

  • Act Tower - 1 min walk - 0.0 km
  • Act City Hamamatsu - 1 min walk - 0.2 km
  • Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
  • Hamamatsu Observation Deck - 3 min walk - 0.3 km
  • Hamamatsu Castle - 19 min walk - 1.6 km

Getting around

  • Hamamatsu Station - 9 min walk
  • Nagoya (NGO-Chubu Centrair Intl.) - 121 min drive

Restaurants

  • ‪マクドナルド - ‬6 min walk
  • ‪五味八珍 浜松駅ビルメイワン店 - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪ドトールコーヒーショップ 浜松メイ・ワン店 - ‬7 min walk
  • ‪ひまわり食堂 - ‬5 min walk

About this property

Okura Act City Hotel Hamamatsu

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. WiFi is free in public spaces. The luxury Okura Act City Hotel Hamamatsu also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hamamatsu hotel.

  • 322 guestrooms or units
  • 13 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1994
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with a safe and complimentary slippers. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pool
  • Spa
  • All-inclusive available
  • Kids’ pool
4.0 out of 5, Very good, 701 reviews
The price is NZ$99
19 Oct - 20 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • ザ・シーズンカフェ
  • レストラン フィガロ
  • 中国料理 桃花林
  • 鉄板焼 さざんか

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2000 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

What is the cancellation policy at Okura Act City Hotel Hamamatsu?

Okura Act City Hotel Hamamatsu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Okura Act City Hotel Hamamatsu?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Okura Act City Hotel Hamamatsu on 18 Oct 2026 start from NZ$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Okura Act City Hotel Hamamatsu?

Yep, Okura Act City Hotel Hamamatsu has a self car park with in/out privileges for JPY 1000 per night. A self car park is also available, for a fee.

Are there any beaches close to Okura Act City Hotel Hamamatsu?

The closest beach to Okura Act City Hotel Hamamatsu is Nakatajima Sand Dunes (4.9 km).

Is Okura Act City Hotel Hamamatsu family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, it's no surprise that Okura Act City Hotel Hamamatsu is a hit with families.

Does Okura Act City Hotel Hamamatsu serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Okura Act City Hotel Hamamatsu?

No, Okura Act City Hotel Hamamatsu does not offer an airport shuttle service.

Is there a bar or restaurant at Okura Act City Hotel Hamamatsu?

Yep, you can grab a meal at Okura Act City Hotel Hamamatsu's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Okura Act City Hotel Hamamatsu?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Okura Act City Hotel Hamamatsu?

No, only service animals are allowed.

Okura Act City Hotel Hamamatsu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very good staff and good location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Great place to stay!
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing View!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
fantastic hospitality and superb location for both business and vacations.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable Hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and well-staffed hotel. Lovely music theme carries through decor from elevator doors to carpeting. Well appointed rooms with nespresso and many other amenities. Excellent and varied breakfast buffet featuring many different cuisines as well as local fare. Highly recomment
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel!
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Rooms and hotel are good, but I have made already pre booking on hotel.com by choosing payment at property option, upon reaching in hotel they charge different price what are mentioned in booking which is more, that time I had no choice except to stay
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Comfortable clean and spacious!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very close to the station
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hamamatsu

Very nice hotel The views are excellent.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the view of Hamamatsu is fantastic.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hamamatsu City!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
The room was spacious and clean. Furnishings are dated. There is no elevator security, so anyone can travel the elevators. Breakfast buffet was decent. We stayed 3 nights. We came for the musical instrument museum .
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a little scarce, but served its purpose. Clearly designed much more for the Japanese than for an international traveller, which is also understandable. The gym is not really worth it, but very few hotel gyms are.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 12 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Really great hotel excellent location from Train station . Amazing views of the ocean and the city.. walking distance to Hamamatsu Castle… across street from Music Museum… good food close by.. nice city not as busy as Tokyo. Nice reprieve from the chaos.. only thing that would be nice is if they had a pool… to cool off on such a hot day
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and stay is very good. Can add more vegetarian options in breakfast.
Stayed 14 nights in Jan 2024