Accor Hotels - accommodation in Hamilton

Welcoming, clean hotel. Good location. Super breakfast.

The triple spa room and bathroom were spotless and the amenities adequate with the toaster and kettle being brand new. Mind you, the one pack of two biscuits for a room that slept 3 was less than adequate. Furnishings were sparse but met our needs. Additional pillows were requested and supplied immediately (thank you). Parking could be an issue - but there are a few additional carparks around the back of the premises. Our only complaints are that there is a light outside Room 12 and with glass in the door - it makes the room bright at night - we had to hang towels over the glass after the first night, Secondly, I would suggest that the girl on the reception counter in the morning needs to be trained in customer relations - as her attitude when a security issue with access cards was raised was less than average. Location excellent - walking distance to numerous restaurants.

Nice and clean. Bed was comfy and AC worked fine. Breakfast was really basic continrntal but certainly no Croissant here. Pool not heated. Rooms look very sad, in need of modernity and sofa/chairs need serious vlean up. Too expensive for the quality.