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C Hotel by Carmen's, BW Premier Collection

3.0 star property

Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
Exterior
Breakfast and dinner served, Italian cuisine
Indoor pool
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$251
includes taxes & fees
21 May - 22 May

Explore the area

View map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

King Suite - Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4
  • Free Wi-Fi

King Bed Suite with Kitchenette

  • Sleeps 4
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4
  • Free Wi-Fi

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6
  • Free Wi-Fi

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About the area

Hamilton

C Hotel by Carmen's, BW Premier Collection places you steps from Splitsville Hamilton and within a 15-minute stroll of Albion Falls. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Baci Ristorante, serves Italian cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 17997 square feet (1672 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include an indoor swimming pool, free Wi-Fi in public areas and a snack bar/deli. Each morning full breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3-property class North Hannon hotel include Lake Ontario and McMaster University.

What's nearby

  • Splitsville Hamilton - 3 min walk - 0.3 km
  • Albion Falls - 13 min walk - 1.1 km
  • Eramosa Karst Conservation Area - 19 min walk - 1.7 km
  • Buttermilk Falls - 6 min drive - 2.2 km
  • Mohawk Side Trail Trailhead - 9 min drive - 3.6 km

Getting around

  • Hamilton GO Centre - 19 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Arby's - ‬3 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪The Brown Barrel Eatery - ‬3 min drive

About this property

C Hotel by Carmen's, BW Premier Collection

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. An indoor pool, multilingual staff, and coffee/tea in common area are also featured at the business-friendly C Hotel by Carmen's, BW Premier Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 52 guestrooms or units
  • 6 levels
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with DVD players and a safe. 55-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

Is parking available at C Hotel by Carmen's, BW Premier Collection?

Yep, C Hotel by Carmen's, BW Premier Collection has a free self car park. Onsite parking is limited.

How much does it cost to stay at C Hotel by Carmen's, BW Premier Collection?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at C Hotel by Carmen's, BW Premier Collection on 21 May 2026 start from NZ$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does C Hotel by Carmen's, BW Premier Collection have a pool?

C Hotel by Carmen's, BW Premier Collection has a pool and an indoor pool.

What makes C Hotel by Carmen's, BW Premier Collection a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at C Hotel by Carmen's, BW Premier Collection.

Is C Hotel by Carmen's, BW Premier Collection family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that C Hotel by Carmen's, BW Premier Collection is a hit with families.

Does C Hotel by Carmen's, BW Premier Collection serve breakfast?

Yep, full breakfast is available daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at C Hotel by Carmen's, BW Premier Collection?

No, C Hotel by Carmen's, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at C Hotel by Carmen's, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at C Hotel by Carmen's, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at C Hotel by Carmen's, BW Premier Collection?

No, only service animals are allowed.

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Janel

Stayed 1 night in Jan 2026

10/10 Excellent

brooke

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely experience staying there. The staff was so friendly and helpful! A big welcoming smile goes along way! Our room was dated but it was clean and accommodated us and our 4 children which was why we specifically booked this hotel as many hotels request multiple rooms to be booked and that’s never really in the budget. Kids loved the indoor swimming pool and LOVED the free cookies at the front desk. We would definitely stay there again. Thankyou!
Stayed 1 night in Jan 2026

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great as always
Stayed 1 night in Jan 2026

10/10 Excellent

Don

Everything
Stayed 1 night in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for one night but the place was clean and the staff friendly.
Stayed 1 night in Jan 2026

2/10 Terrible

Mohamad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dissatisfied about something happened with me while I was there.
Stayed 1 night in Jan 2026

10/10 Excellent

Mbiongo

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice no complaint. Thank you and see you next time. Bye
Stayed 1 night in Jan 2026

4/10 Poor

Michael

The room was in very poor condition. It was not clean upon arrival there was food left in the fridge from a previous guest and two black socks beside the bed that were not mine. To make things worse, I woke up in the morning with an earbud stuck to my back that didn’t belong to me. The floor in front of the bathroom was sticky and dirty, to the point that I had to wash it myself. The couch was worn out and clearly past its prime. Overall, the cleanliness and upkeep of the room were unacceptable. After bringing it to the reception attention I was offered a late check out
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Highly recommend this hotel. The staff was amazing, friendly, accommodating, helpful. I can't say enough good things. Everything was clean. Room was clean and we'll stocked. Very comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Nahed

Stayed 1 night in Nov 2025

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were friendly and helpful
Stayed 2 nights in Dec 2025

8/10 Good

ROBERT

Liked: Cleanliness, amenities
Room was clean . Jacuzzi tub had sign on it, out of order. Halls seem a little worn, dated. Ample parking, pool looked lovely.
Stayed 2 nights in Dec 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception was very welcoming room was extremely clean and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Great staff, excellent restaurant, and clean very comfortable beds, with a pretty bathroom.
Stayed 3 nights in Dec 2025

8/10 Good

Ollmann

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room,quick and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Bassam

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Always a nice place to stay in Hamilton, Ontario. Clean and comfortable with a nice bar and restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Santine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. High class. Very comfortable rooms and comfortable beds. Tons of parking even with events going on. Was perfect for a one night stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Eli

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredibly large, clean and amenities were excellent. Staff were very friendly at check in and out. It should be noted that while credit card is the preferred method of payment, they will accept debit/cash.
Stayed 1 night in Dec 2025