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C Hotel by Carmen's, BW Premier Collection

3.0 star property
Hotel in Hamilton with indoor pool and restaurant

Photo gallery for C Hotel by Carmen's, BW Premier Collection

Indoor pool
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Lobby
Exterior
Suite, 1 King Bed, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$231
includes taxes & fees
26 Feb - 27 Feb

Explore the area

View map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪4 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

King Suite - Non Smoking

  • Sleeps 2

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4

King Bed Suite with Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6

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About the area

Hamilton

C Hotel by Carmen's, BW Premier Collection places you steps from Splitsville Hamilton and within a 15-minute stroll of Albion Falls. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Baci Ristorante, serves Italian cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 17997 square feet (1672 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include an indoor swimming pool, free Wi-Fi in public areas and a snack bar/deli. Each morning full breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .In proximity to this 3-property class North Hannon hotel you'll find McMaster University.

What's nearby

  • Splitsville Hamilton - 3 min walk - 0.3 km
  • Albion Falls - 13 min walk - 1.1 km
  • Eramosa Karst Conservation Area - 16 min walk - 1.4 km
  • Buttermilk Falls - 4 min drive - 2.2 km
  • Mohawk Side Trail Trailhead - 5 min drive - 3.6 km

Getting around

  • Hamilton GO Centre - 19 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Arby's - ‬3 min drive
  • ‪The Brown Barrel Eatery - ‬3 min drive
  • ‪Tim Hortons - ‬16 min walk

About this property

C Hotel by Carmen's, BW Premier Collection

Hotel in Hamilton with indoor pool and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. An indoor pool, multilingual staff, and coffee/tea in common area are also featured at the business-friendly C Hotel by Carmen's, BW Premier Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 52 guestrooms or units
  • 6 levels
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with DVD players and a safe. 55-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

Is parking available at C Hotel by Carmen's, BW Premier Collection?

Yep, C Hotel by Carmen's, BW Premier Collection has a free self car park. Onsite parking is limited.

How much does it cost to stay at C Hotel by Carmen's, BW Premier Collection?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at C Hotel by Carmen's, BW Premier Collection on 26 Feb 2026 start from NZ$231.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does C Hotel by Carmen's, BW Premier Collection have a pool?

C Hotel by Carmen's, BW Premier Collection has a pool and an indoor pool.

What makes C Hotel by Carmen's, BW Premier Collection a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at C Hotel by Carmen's, BW Premier Collection.

Is C Hotel by Carmen's, BW Premier Collection family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that C Hotel by Carmen's, BW Premier Collection is a hit with families.

Does C Hotel by Carmen's, BW Premier Collection serve breakfast?

Yep, full breakfast is available daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at C Hotel by Carmen's, BW Premier Collection?

No, C Hotel by Carmen's, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at C Hotel by Carmen's, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at C Hotel by Carmen's, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at C Hotel by Carmen's, BW Premier Collection?

No, only service animals are allowed.

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shara

Stayed 1 night in Nov 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Akon, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Hamilton for our close friend's vow renewal at the Carmen Centre. So we stayed a night. The bed was comfortable and it was quiet so we had a good night rest. Would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Joannes

Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness
We did not eat at the hotel but I understand the food is great! Everything was wonderful except for the parking. We arrived late and there was not a parking spot to be found other than across the street in overflow parking.
Stayed 1 night in Oct 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night for a wedding. Room was spacious but wasn’t worth the $280 for 1 night Went to Baci for Breakfast ( Their restaurant) Server didn’t know if there was caraway in the rye and didn’t offer to find out but said there was no seeds in it. When the toast arrived it very clearly had caraway in it. Eggs were very over cooked, bacon sausage were also over cooked and tasted like rubber. My wife got an overcooked omelette Overall a very poor experience all around Room was $280 Breakfast was $50
Stayed 1 night in Oct 2025

10/10 Excellent

Meri, BOBCAYGEON

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we left prior to enjoying breakfast however our room was excellent and the venue for the rooftop wedding was outstanding.
Stayed 1 night in Oct 2025

6/10 Okay

M Cecilia, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
My only frustration is getting breakfast is not easy - no one picking up the phone at the restaurant several times I stayed here - getting directed to coffee at 2nd floor in the morning when I wanted brewed urn to my room. Front desk staff great - male staff in restaurant one morning was helpful - he was the only one. Checking in and out easy. Cookies at the counter a nice touch.
Stayed 4 nights in Oct 2025

6/10 Okay

Jim And Janet

Liked: Cleanliness, property conditions & facilities
For the price disappointed-- Coffee maker didn't work. Toilet paper roll kept falling off. Hard to find parking because off wedding and 80 year old driver had to walk quite a ways. No grab bar in shower. Supper could have been better. Bed high. Hard to get into. Good . Floors weren't sticky. Nice shower but no fan. Good mattress. Clean. Great shampoo etc.
Stayed 1 night in Oct 2025

8/10 Good

Lesley

Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Oct 2025

10/10 Excellent

Janis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room. Super clean. Comfortable bed. Large bathroom. Very well taken care of.
Stayed 2 nights in Oct 2025

8/10 Good

Cassandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, however bathtub plug was broken so didn’t get to use the jacuzzi also some peeling paint in the shower- otherwise all staff interacted with was excellent, including housekeeping was very great in the morning queued an elevator for me without thinking twice- very great service. wish security deposit situation was more clear as I had to pay twice even though when I called ahead was told it would only be once (mostly my own fault had to book the nights individually as I wasn’t sure if I would be able to stay both nights when initially booking for the one night) however facilities are amazing, pool was nice , the latte and coffee machine was the bomb very nice variety. Overall would stay again!!
Stayed 1 night in Oct 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No utensils in kitchen. Even on third floor we could still hear music from wedding reception
Stayed 1 night in Oct 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stayed. The room was clean at first sight, and thought the rest of the room as well. The lobby staff was nice. Was here for a wedding so the hall next door was also beautiful. If u want to have a wedding here I would do so for a good price.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Mohawk 4 rink
Stayed 1 night in Sep 2025

10/10 Excellent

Antonios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maleeha at the front desk was exceptional and took the time to outline the features of our room.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Amenities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent staff.
Stayed 1 night in Sep 2025