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C Hotel by Carmen's, BW Premier Collection

3.0 star property
Eco-certified hotel with 24-hour business centre and 24-hour front desk

Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
Lobby
Breakfast and dinner served, Italian cuisine
Exterior
Indoor wedding

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$236
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Tim Hortons Field
    ‪10 min drive‬
  • Place, TD Coliseum
    ‪13 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Hamilton

C Hotel by Carmen's, BW Premier Collection places you steps from Splitsville Hamilton and within a 15-minute stroll of Albion Falls. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Baci Ristorante, serves Italian cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 17997 square feet (1672 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include an indoor swimming pool, free Wi-Fi in public areas and a snack bar/deli. On weekday mornings full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class North Hannon hotel include TD Coliseum and Lake Ontario.

What's nearby

  • Albion Falls - 13 min walk - 1.1 km
  • Buttermilk Falls - 2 min drive - 2.2 km
  • Mohawk College - 9 min drive - 10.4 km
  • Tim Hortons Field - 10 min drive - 10.0 km
  • TD Coliseum - 13 min drive - 12.9 km

Getting around

  • Hamilton GO Centre - 19 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Arby's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

C Hotel by Carmen's, BW Premier Collection

Eco-certified hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. An indoor pool, multilingual staff, and laundry facilities are also featured at the eco-certified C Hotel by Carmen's, BW Premier Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 52 guestrooms or units
  • 6 levels
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 55-inch LCD televisions come with premium digital channels and DVD players. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante
  • Opens Wednesday - Sunday

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

Is parking available at C Hotel by Carmen's, BW Premier Collection?

Yep, C Hotel by Carmen's, BW Premier Collection has a free self car park. Onsite parking is limited.

How much does it cost to stay at C Hotel by Carmen's, BW Premier Collection?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at C Hotel by Carmen's, BW Premier Collection on 13 Oct 2025 start from NZ$235.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does C Hotel by Carmen's, BW Premier Collection have a pool?

C Hotel by Carmen's, BW Premier Collection has a pool and an indoor pool.

What makes C Hotel by Carmen's, BW Premier Collection a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at C Hotel by Carmen's, BW Premier Collection.

Is C Hotel by Carmen's, BW Premier Collection family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that C Hotel by Carmen's, BW Premier Collection is a hit with families.

Does C Hotel by Carmen's, BW Premier Collection serve breakfast?

Yep, full breakfast is available on weekdays from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at C Hotel by Carmen's, BW Premier Collection?

No, C Hotel by Carmen's, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at C Hotel by Carmen's, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at C Hotel by Carmen's, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at C Hotel by Carmen's, BW Premier Collection?

No, only service animals are allowed.

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1006 reviews
Rating 8 - Good. 192 out of 1006 reviews
Rating 6 - Okay. 31 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was our best hotel stay ever. Everyone was so lovely and the room was incredible. We can’t wait to be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like TV stations...No TV Guide. No free movies. Other than that everything else was fine. Nice to not have to drive after a wedding.
Stayed 1 night in Jun 2025

10/10 Excellent

auroza

Liked: Cleanliness, staff & service, property conditions & facilities
I will come again, clean, convenient parking.
Stayed 1 night in Jun 2025

10/10 Excellent

MaryAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely beautiful. The hotel was very appealing. The workers friendly. Only problem I had was in our bathroom. The toilet paper dispenser was out of reach when sitting in the toilet. The shower should have had a hand held sprayer.
Stayed 1 night in Jun 2025

6/10 Okay

Melody

Travelled with family and small children
Liked: Property conditions & facilities
The hotel itself and facilities are beautiful, the double king room was very spacious and accommodating. E also really appreciate the coffee machine which the kids also enjoyed as it provided hot chocolate. The on site restaurant food was above average, no complaints, though service was a little lax. Front desk was often vacant of staff which i found a little unprofessional, but the staff were still all pleasant. My main complaint was the bedding smelled kind of sweaty which was off putting and I'm glad i brought my own pillow or i would not have been able to sleep like that. On a final positive note my daughters enjoyed swimming in the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff
Stayed 1 night in Jun 2025

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel. Was clean and new.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Warren

Stayed 3 nights in Jun 2025

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

10/10 Excellent

Cora

Stayed 2 nights in May 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Stayed 1 night in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jofel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Cayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant enough good things about the hotel, amazing staff, 10/10 would stay again
Stayed 4 nights in May 2025

10/10 Excellent

Michelle, Timmins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights May 11 and 12th for my nephew’s wedding. The hotel was amazing, from staff to cleanliness, plenty of parking. The reception was at the hotel making it very convenient. We had drinks on the patio between the ceremony and the reception. Good was great. We had a 2 bedroom suite. Probably the nicest room I’ve ever stayed in. Highly recommend !
Stayed 2 nights in May 2025

10/10 Excellent

LeeAnne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The room was great, all the staff were very friendly and the hotel is conveniently located. Beds were super comfortable and the coffee machine was excellent
Stayed 1 night in May 2025

2/10 Terrible

Delroy

Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room. Friendy and efficient staff at check in and check out.
Stayed 2 nights in May 2025