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Hangzhou Haiwaihai Hotel

Property class: 4.5

Photo gallery for Hangzhou Haiwaihai Hotel

Indoor pool
Exterior
Minibar, in-room safe, desk, blackout curtains
Lobby
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$139
includes taxes & fees
10 Apr - 11 Apr

Explore the area

View map
No.333 Shangtang Road, Gongshu District, Hangzhou
  • Place, Westlake Culture Plaza
    ‪3 min drive‬
  • Place, Hangzhou Peace International Convention and Exhibition Center
    ‪3 min drive‬
  • Place, Wulinmen Wharf
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Design Suite

Design Suite

Design Suite

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Minibar, in-room safe, desk, blackout curtains

Superior Studio Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
5.0 out of 5, Exceptional, 3 reviews
The price is NZ$287
includes taxes & fees
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About the area

Hangzhou

A luxury stay in Hangzhou awaits you at Hangzhou Haiwaihai Hotel. You'll be 2.2 km (1.4 mi) from Westlake Culture Plaza and 2.3 km (1.4 mi) from Hangzhou Peace International Convention and Exhibition Center. Highlights at this hotel include 2 restaurants and an indoor swimming pool. .The restaurant, 馥咖啡, is open for breakfast and dinner. Business amenities include 7 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10 AM. .With a stay at this 4.5-property class Downtown Hangzhou hotel, you'll be 5.5 km (3.4 mi) from West Lake.

What's nearby

  • Westlake Culture Plaza - 3 min drive - 2.6 km
  • Zhejiang Museum of Natural History - 3 min drive - 2.6 km
  • Hangzhou Peace International Convention and Exhibition Center - 3 min drive - 2.8 km
  • Wulinmen Wharf - 3 min drive - 3.9 km
  • Zhejiang Provincial Exhibition Hall - 3 min drive - 3.8 km

Getting around

  • Chaowang Road Station - 8 min walk
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪复兴面王 - ‬15 min walk
  • ‪McDonald's (麦当劳) - ‬14 min walk
  • ‪冠江楼 - ‬18 min walk
  • ‪圣都公寓 - ‬14 min walk
  • ‪金图门串烤(上塘路店) - ‬8 min walk

About this property

Hangzhou Haiwaihai Hotel

Hangzhou Haiwaihai Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi. The luxury Hangzhou Haiwaihai Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 335 guestrooms or units
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hangzhou Haiwaihai Hotel offers 335 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. This Hangzhou hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 100 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 海歆厅
  • 馥咖啡

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hangzhou Haiwaihai Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 48 hours prior to check-in.

Property Registration Number 479

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Haiwaihai Crown Hotel
Hangzhou Haiwaihai Crown
Haiwaihai Crown
Hangzhou Haiwaihai Crown
Hangzhou Haiwaihai Crown Hotel Hotel
Hangzhou Haiwaihai Crown Hotel Hangzhou
Hangzhou Haiwaihai Crown Hotel Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Hangzhou Haiwaihai Hotel?

Hangzhou Haiwaihai Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hangzhou Haiwaihai Hotel?

As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at Hangzhou Haiwaihai Hotel on 10 Apr 2026 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hangzhou Haiwaihai Hotel have a pool?

Hangzhou Haiwaihai Hotel has an indoor pool.

Does Hangzhou Haiwaihai Hotel serve breakfast?

You bet, buffet brekkie is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hangzhou Haiwaihai Hotel?

No, Hangzhou Haiwaihai Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hangzhou Haiwaihai Hotel?

Yep, you can grab a meal at Hangzhou Haiwaihai Hotel's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hangzhou Haiwaihai Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hangzhou Haiwaihai Hotel?

No, pets and service animals are not allowed.

Hangzhou Haiwaihai Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

jennifer

Stayed 13 nights in Oct 2025

10/10 Excellent

Jue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks.
Stayed 2 nights in May 2025

10/10 Excellent

Yong qiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

8/10 Good

Wai Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is really comfortable and the bedroom spacious with all the amenities like safe, toiletries, kettle etc. It was great to have 4 bottles of drinking water daily. The staff ,except one, could speak English well and was very helpful. Breakfast was varied, but cooked food wasn't served warm enough.
Stayed 6 nights in Apr 2025

4/10 Poor

DORIS L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad services

Reception Evan at check was efficient enough to handle. Bed in room was dark and bathroom was moudly,no bed makeup only clear rubbish n change towels. Upon checkup,we request for taxi only to be told" Do it yourself" as no longer provide taxi services call.It was after awhile that we spoke to the doorman n he asked to ask front desk as not his job. In my so many years of traveling,this is about the one hotel that I have to comment so badly.Will not go back again after 4 nights trip.
Stayed 4 nights in Apr 2025

10/10 Excellent

Xiaochao

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad Ali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great rooms, super clean, nice view, helpful staff, great price
Stayed 1 night in Jan 2025

10/10 Excellent

Leonard G.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and extremely nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

dirk

Travelled with group
Liked: Cleanliness
Niemand spricht Englisch, altes Hotel mit relativ gepflegten Zimmern, Lärm durch die umgebenden Schnellstraßen, zu wenig Fahrstühle für so viele Gäste
Stayed 3 nights in Apr 2025

2/10 Terrible

Meiyan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sdb sale， en plus bouché, plein d eau partout! Chambre bruyante
Stayed 1 night in Apr 2025

10/10 Excellent

CHENG-JUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

jianxun

Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 2 nights in Aug 2024

10/10 Excellent

CHENG-JUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024