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4.9 out of 5

"The views were great " More

By a verified traveller on Thu 04 Apr 2024

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Hotel Description

At The St James you'll be within just a 10-minute stroll of Hanmer Springs Thermal Reserve and Conical Hill Walkway. Highlights at this ski motel include free self parking, and in-room kitchens and free WiFi.

This eco-certified motel offers free WiFi in public areas, free newspapers in the lobby, and luggage storage. Additionally, you'll find laundry facilities and ski storage. Continental breakfast is available daily between 8:00 AM and 9:30 AM.

Places within a 30-minute walk of this 5-star Hanmer Springs motel include A Maze N Golf and Conical Hill.

Wheelchair Accessible Studio Unit

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$197* Per night/room 22 Apr. - 23 Apr.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Ground Floor Unit

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Spa Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mt Isobel Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

St James Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The St James ratings based on 163 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The St James

Everyone (70) Couples (85) Family (7)
4 out of 5
The views were great

Posted by on 4 Apr. 2024

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5 out of 5
brilliant property

Posted by on 28 Apr. 2023

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5 out of 5
Very welcoming and helpful staff and the room was well-equipped.

Posted by on 3 Apr. 2023

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3 out of 5

Posted by on 9 Mar. 2023

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4 out of 5

Posted by on 6 Jan. 2023

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5 out of 5
The property was very central to the town,walking distance to shopping. There was nothing I didn't like.

Posted by on 12 Oct. 2022

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Comment from Hotel Management

13 Oct. 2022 by Rae

Thanks for staying with us.

5 out of 5
Very good and also a decent fridge and a fantastic kitchen. Great bed !!

Posted by on 10 Sep. 2022

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Comment from Hotel Management

10 Sep. 2022 by Rae

Thanks for staying with us we are pleased you enjoyed your stay.

5 out of 5
Great location, modern facilities, friendly and helpful staff.

Posted by on 22 Aug. 2022

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Comment from Hotel Management

29 Aug. 2022 by Rae

Thank you.

5 out of 5
Nice and warm

Posted by on 13 Jun. 2022

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Comment from Hotel Management

14 Jul. 2022 by Rae

Thank you.

4 out of 5
room had a great bed so good night's sleep, but uncomfortable (likely broken) couch, which could not be sat on. also really nice water from filter

Posted by on 15 Dec. 2021

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Comment from Hotel Management

18 Jan. 2022 by Rae

Thanks for staying with us and we are sorry you found the couch uncomfortable.

Property Features

As a guest of The St James, you'll find ski storage, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Free self parking is available. This 5-star Hanmer Springs motel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2010
  • Towels for the beach
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The St James offers 16 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No lifts
  • Cash or credit card deposit required
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 8 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Guest will receive an email before arrival 5 days
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Rollaway bed fee: NZD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St James Hanmer Springs
  • St James Motel Hanmer Springs
  • The St James Motel
  • The St James Hotel Hanmer Springs
  • The St James Hanmer Springs
  • The St James Motel Hanmer Springs

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.