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Best Western Plus New England Inn & Suites

Property class: 2.5

Photo gallery for Best Western Plus New England Inn & Suites

A hotel lobby with a gray sofa, a round table, a reception desk, a TV, and a kitchen area in the background.
A spacious dining area with multiple tables and chairs, a kitchen in the background, and a modern ceiling design.
A hotel room with a bed, bedside tables, a desk, a TV, a large mirror, a bathroom with a bathtub, and a striped carpet.
A Best Western Plus hotel with a two-story structure, multiple parking spaces, and a landscaped front yard.
A hotel room with a striped carpet, a desk with a lamp, a sofa, a small table, a nightstand with a lamp, and a bed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$214
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
2253 Berlin Tpke, Berlin, CT, 06037
  • Place, Safari Golf
    ‪3 min walk‬
  • Place, Lamentation Mountain State Park
    ‪17 min walk‬
  • Place, Checkered Flag Raceway
    ‪1 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

A hotel room with two beds, a desk with a television, a microwave, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a television, a microwave, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Room

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a door leading to another room.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, bedside tables, a desk, a TV, a large mirror, a bathroom with a bathtub, and a striped carpet.

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room

Standard Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Room

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a window with curtains.

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a bed, a desk with a chair, a sofa, a TV, a microwave, and a lamp.

Standard Studio, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Berlin

At Best Western Plus New England Inn & Suites you'll be 2 km (1.2 mi) from Silver Lake State Access Area and 4.6 km (2.9 mi) from Webster Square Shopping Center. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Added amenities include coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this Berlin hotel include Falcon Field and Cedar Park.

What's nearby

  • Safari Golf - 3 min walk - 0.3 km
  • Lamentation Mountain State Park - 17 min walk - 1.5 km
  • Putter's Paradise Mini Golf - 17 min walk - 1.5 km
  • Checkered Flag Raceway - 1 min drive - 2.2 km
  • Yale University - 32 min drive - 45.2 km

Getting around

  • Berlin Station - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪Uncle D's Diner - ‬4 min drive
  • ‪Rebel Dog Coffee Co - ‬4 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive

About this property

Best Western Plus New England Inn & Suites

Best Western Plus New England Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus New England Inn & Suites. Free self parking is available.

This Berlin hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Plus New England Inn & Suites offers 57 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

Is parking available at Best Western Plus New England Inn & Suites?

Yep, Best Western Plus New England Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Plus New England Inn & Suites?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Plus New England Inn & Suites on 9 Dec 2026 start from NZ$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus New England Inn & Suites?

The closest beach to Best Western Plus New England Inn & Suites is Lake Beseck Beach (8.6 km).

Does Best Western Plus New England Inn & Suites have a pool?

Best Western Plus New England Inn & Suites has an indoor pool.

Is Best Western Plus New England Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Best Western Plus New England Inn & Suites is a hit with families.

Does Best Western Plus New England Inn & Suites serve breakfast?

You bet, travelers adore the free buffet brekkie here! Offered weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Plus New England Inn & Suites?

No, Best Western Plus New England Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus New England Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus New England Inn & Suites?

No, only service animals are allowed.

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
decent breakfast and clean room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe we loved it
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always consistently & predictably pleasantly clean & welcoming.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight in our comfy (& clean) room, and a very nice variety of breakfast items, The staff were friendly & helpful. I especially liked having 5 lamps altogether, & a fan in the bathroom!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we had contact with was friendly and helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very neate and staff are all very nice. I enjoyed to stay there.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable accommodations
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially Zahra at the front desk. Big spacious rooms served our needs for 1 night
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good for the price my family like the mattress a lot since it is not very soft staff all are nice
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
There pool is great. We’ve been here lots over the years and can see it’s not as well maintained - except for the pool. Breakfast is better here than at comparable hotels. For the price it’s a deal.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights and had a very relaxing experience overall. The location was peaceful and quiet, making it a great place to unwind after a busy day. While it wasn't right in the middle of everything, it was only about a 10–15 minute drive to plenty of restaurants and food options, which was very convenient.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready early and clean.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine stay and the price was right
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking, quiet, clean facilities, great amenities, good cost/quality
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place. Great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Staff was friendly, jetted tub room was spacious. We enjoyed our stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean, the AC worked great. The beds are a little hard but comfortable enough, the breakfast was nice and hot but the pool was cold… the kids didn’t care though they had a blast. The staff were all very nice and helpful. Over all great stay for families.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, plenty of amenities, and the breakfast was incredible!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pool windows were open it was freezing otherwise good trip / stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet. Employees were nice. Breakfast lady (Ann) was very helpful and friendly. Ample parking spaces. I recommend this hotel.
Stayed 7 nights in May 2026