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Candlewood Suites Hartford Downtown by IHG

2.5 star property
Hotel with free parking, near Xfinity Theatre

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Room amenity
Property amenity
Interior
1 bedroom, premium bedding, pillow-top beds, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$251
includes taxes & fees
27 Aug - 28 Aug

Explore the area

View map
370 Market Street, Hartford, CT, 06120
  • Xfinity Theatre
    ‪13 min walk‬
  • XL Center
    ‪13 min walk‬
  • Connecticut Convention Center
    ‪14 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Hartford

Candlewood Suites Hartford Downtown by IHG puts you in the heart of Hartford, within a 20-minute stroll of popular places like Xfinity Theatre and Connecticut Convention Center. Highlights at this hotel include free self-parking, a 24-hour business centre and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of limited parking. .Sights within a 15-minute walk of this Downtown Hartford hotel include Dunkin' Donuts Park and Riverside Park.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.5 km
  • Xfinity Theatre - 13 min walk - 1.1 km
  • XL Center - 13 min walk - 1.1 km
  • Connecticut Convention Center - 14 min walk - 1.2 km
  • Bushnell Park - 14 min walk - 1.2 km

Getting around

  • Hartford Union Station - 16 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 21 min drive

Restaurants

  • Dunkin'
  • ‪Pietro's Pizza - ‬8 min walk
  • Sorella
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Vaughan's Public House - ‬11 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near Xfinity Theatre
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

  • 81 guestrooms or units
  • 8 levels
  • 650 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2017
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Lift
  • No smoking on site
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,004 reviews
The price is NZ$164
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

What is the cancellation policy at Candlewood Suites Hartford Downtown by IHG?

Candlewood Suites Hartford Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on 27 Aug 2025 start from NZ$250.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Hartford Downtown by IHG?

Yep, Candlewood Suites Hartford Downtown by IHG has a free self car park. Onsite parking is limited (max 1 space per unit).

Is Candlewood Suites Hartford Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Hartford Downtown by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Hartford Downtown by IHG?

No, Candlewood Suites Hartford Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Hartford Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 373 out of 833 reviews
Rating 8 - Good. 238 out of 833 reviews
Rating 6 - Okay. 108 out of 833 reviews
Rating 4 - Poor. 51 out of 833 reviews
Rating 2 - Terrible. 63 out of 833 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one night, but it a great stay
Stayed 1 night in May 2025

10/10 Excellent

Petra, Lewiston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have loved having a breakfast - but we had free laundry facilities which I have never had a hotel before. And there was an entire kitchen in the room which was greatly appreciated. Thank you for a wonderful stay!
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The people/person is the room next to mine had the tv on very loudly right up until about 3am. I finally fell asleep and tv was going again at 7am. When I first arrived there was no one at the front desk, so I wait a little while. Then I read that at 11am doors are locked so I did t calm down to complain because the front-desk was seemed to be light on personal. I left exhausted.
Stayed 1 night in May 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
not really within walking distance to much
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thomas, Swampscott

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was great/terrific young woman at front desk. Short stay was very good as well.
Stayed 1 night in May 2025

8/10 Good

Luis

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice just wish they were more restaurants around the hotel you can walk to.
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice inexpensive hotel w/kitchette.

The hotel is fairly inexpensive in comparison to other downtown hotels. The staff was very accommadating. My only criticism was that i wanted to leave a day early and they said they would have to charge for that day. If i would have made a longer reservation they would have only charged 1 nite. Also the kitchenette, was very well appointed. I would stay again for the proce and accomadations.
Stayed 4 nights in Apr 2025

10/10 Excellent

Legacie lece

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Marvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s clean
Stayed 1 night in Apr 2025

6/10 Okay

Gregg, Elmore

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

Business traveller
Liked: Room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family

Okay place to stay

Overall it was a fine/ok place to stay for a night. We were just making a quick visit to Hartford and the surrounding areas and needed a place to stay. It was empty and felt somewhat deserted. The staff were very friendly and made us feel welcome. They were able to suggest places for us to go eat. The area isn't the nicest area to be in.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were a family of four, we stayed in a one-bedroom suite, which was very accommodating. The staff was very kind. The breakfast was good with a decent amount of options, our only issue in the breakfast area was a large group who had a birthday party stay for children. They dominated the breakfast area, leaving minimal space and causing many items to run out quickly, leaving the rest of us waiting for some items. It was difficult for the staff to keep up. They also dominated the pool the night we arrived, so we opted not to utilize that amenity, which was disappointing for the kids.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness

meh - what you pay for I guess

It what you expect when you pay very little for a room. the basics. No frills. kind of worn about the edges.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little home away from home

I had a really positive experience! I had to travel for business by myself. This was a welcoming and cozy atmosphere. I appreciated the kitchen and it made my stay feel like a home away from home.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025