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Candlewood Suites Hartford Downtown by IHG

2.5 star property
Hotel with free parking, near XL Center

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Interior
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$231
includes taxes & fees
1 June - 2 June

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • XL Center
    ‪11 min walk‬
  • Xfinity Theatre
    ‪12 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Hartford

Candlewood Suites Hartford Downtown by IHG puts you in the heart of Hartford, within a 20-minute stroll of popular places like XL Center and Connecticut Convention Center. Highlights at this hotel include free self-parking, a 24-hour business centre and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of limited parking. .Sights within a 15-minute walk of this Downtown Hartford hotel include Dunkin' Donuts Park and Riverside Park.

What's nearby

  • Dunkin' Donuts Park - 4 min walk - 0.4 km
  • XL Center - 11 min walk - 1.0 km
  • Xfinity Theatre - 12 min walk - 1.1 km
  • Bushnell Park - 14 min walk - 1.2 km
  • Connecticut Convention Center - 15 min walk - 1.3 km

Getting around

  • Hartford Union Station - 16 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 21 min drive

Restaurants

  • ‪Aqui Me Quedo Restaurant - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪The Brownstone - ‬11 min walk
  • ‪Element 315 - ‬8 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near XL Center
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

  • 81 guestrooms or units
  • 8 levels
  • 650 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2017
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Lift
  • No smoking on site
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Similar properties

Exterior

Hampton Inn & Suites Hartford/East Hartford

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,008 reviews
The price is NZ$215
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Frequently asked questions

What is the cancellation policy at Candlewood Suites Hartford Downtown by IHG?

Candlewood Suites Hartford Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on 1 Jun 2025 start from NZ$230.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Hartford Downtown by IHG?

Yep, Candlewood Suites Hartford Downtown by IHG has a free self car park. Onsite parking is limited (max 1 space per unit).

Is Candlewood Suites Hartford Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Hartford Downtown by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Hartford Downtown by IHG?

No, Candlewood Suites Hartford Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Hartford Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 344 out of 781 reviews
Rating 8 - Good. 228 out of 781 reviews
Rating 6 - Okay. 102 out of 781 reviews
Rating 4 - Poor. 46 out of 781 reviews
Rating 2 - Terrible. 61 out of 781 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jaclyn

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Octavia

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Eva

Travelled with partner
Liked: Cleanliness
The room was ok I’m from Nc so the Strong odor of the Marijuana was new to me and the front desk clerk looked at ya like you was a nobody
Stayed 4 nights in Feb 2025

8/10 Good

Jim

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Grissell

Stayed 1 night in Jan 2025

6/10 Okay

Anil, New Delhi

Business traveller
Liked: Cleanliness, staff & service
Property near to downtown but close to nowhere. Limited toiletries.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2025

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service
The room I stood in was not properly cleaned. I took photos. When asked to speak to a manager he was not available.
Stayed 3 nights in Jan 2025

6/10 Okay

Jill

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean.
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Room comfort

Noisy

Hotel is very loud it was very difficult sleeping lots of footsteps above could hear conversation in the next room . Toilets flushing , refrigerator made so much noise. They only have 1 luggage cart . Come on get a few luggage carts.
Stayed 2 nights in Jan 2025

8/10 Good

Jean Marie Vianney

Business traveller
The bathroom could’ve been cleaner than that
Stayed 1 night in Jan 2025

8/10 Good

Aegis

Stayed 2 nights in Jan 2025

2/10 Terrible

Tim, Lasalle

Stayed 3 nights in Jan 2025

10/10 Excellent

Tacarra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk both young ladies was very helpful and friendly and room.was very very clean and relaxing and homie and i will be back to visit
Stayed 2 nights in Dec 2024

8/10 Good

Adeyinka

Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sean

Stayed 1 night in Dec 2024

6/10 Okay

Majid

close to downtown
Stayed 1 night in Dec 2024

6/10 Okay

Jackie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

One and Done

We stayed here for one night and will not here again when traveling to the Hartford area. The beds were very uncomfortable, the bathroom sink didn't drain properly, the area the TV sat on very very dirty and dusty and we were short towels. Usually you get 4 we only had 2. There was no shampoo or body wash. When we called down we were told we had to come down and get the items and that there should be a holder in the shower that held all three. I told them there was no holder so Inwas handed a bottle. As you can see from the picture there was no holder. There was room service but it was not available and this review will not allow me to upload pictures of the sink and shower area.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room conditions were more run down than expected.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with family
Stayed 1 night in Dec 2024

8/10 Good

Shug

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Nov 2024

2/10 Terrible

Roger

Travelled with group
Empty hotel yet charged me $50 for 1 hr early check in. I had been dropped off and it was freezing outside. Down with Expedia
Stayed 1 night in Dec 2024