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Quality Inn Cromwell - Middletown

2.5 star property
Riverside hotel with free breakfast and health club

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property
Ice skating
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$133
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪10 min walk‬
  • Place, Cromwell Dog Park
    ‪1 min drive‬
  • Place, Wilcox Park
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

About the area

Cromwell

At Quality Inn Cromwell - Middletown, you'll be 7.1 km (4.4 mi) from Wesleyan University and 7.6 km (4.7 mi) from TPC River Highlands. Highlights at this hotel include free continental breakfast, free self-parking and a gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Sights within a 10-minute drive of this Cromwell hotel include Dinosaur State Park and Brownstone Exploration & Discovery Park.

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.9 km
  • Cromwell Dog Park - 1 min drive - 1.8 km
  • Wilcox Park - 2 min drive - 2.5 km
  • TPC River Highlands - 7 min drive - 8.8 km
  • Wesleyan University - 8 min drive - 12.6 km

Getting around

  • Meriden Station - 10 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Murphy’s Pub & Sports Bar - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

Riverside hotel with free breakfast and health club
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

What is the cancellation policy at Quality Inn Cromwell - Middletown?

Quality Inn Cromwell - Middletown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Cromwell - Middletown?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Quality Inn Cromwell - Middletown on 25 Jan 2026 start from NZ$133.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Cromwell - Middletown?

Yep, Quality Inn Cromwell - Middletown has a free self car park.

Are there any beaches close to Quality Inn Cromwell - Middletown?

The closest beach to Quality Inn Cromwell - Middletown is Lake Beseck Beach (10.1 km).

Are there hot tubs in the rooms at Quality Inn Cromwell - Middletown?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Cromwell - Middletown serve breakfast?

You bet, complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Quality Inn Cromwell - Middletown?

No, Quality Inn Cromwell - Middletown does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Cromwell - Middletown?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn Cromwell - Middletown?

No, only service animals are allowed.

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 243 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 160 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Lorenzo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The Hotel was in very poor condition. Elevator was not working, carpet was old, soiled and smelly. Beds were not comfortable and breakfast was not consumable. Not worth half of what I paid.
Stayed 1 night in Oct 2025

10/10 Excellent

Oleg

Stayed 1 night in Oct 2025

6/10 Okay

Margaret

Stayed 1 night in Oct 2025

6/10 Okay

Tracie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Needs some updates in common areas. Rugs are horribly stained but the room was clean and bathroom had been updated.
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
During our 3 night stay, the room was never serviced. Garbage not emptied. Beds not made.
Stayed 3 nights in Oct 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awful. The bathroom had mildew and the paint was literally falling off of the bathroom ceiling. The caulk on the floor of the shower was discolored and really gross. We checked in and the magnetic key didn’t work. When I went to the front desk, the person told me that I probably didn’t know how to use the key. I told him I’ve stayed in probably 2,000 hotel rooms and asked him to just rekey the card. He looked at me and interestingly Gabe me 2 rekeyed keys. Of course, the key worked perfectly. The included breakfast was a disaster as well. The pancakes were inedible to the point where the pancake literally stuck to the plate. The staff was rude and the facilities were totally unacceptable
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very dated needs updating
Stayed 2 nights in Sep 2025

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Business traveller
Disliked: Cleanliness

Poor experience.

The desk clerk was unwelcoming, the room desk chair material was torn apart and the toilet seat can’t close because the counter top lip was built over it. The breakfast was not appetizing.
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Stayed 1 night in Sep 2025

2/10 Terrible

Yusuf

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff did their best. Appreciate it. But so much general maintenance needed. Should be shut down for a bit to renovate and repair. Genralmspaces, carpets, room furnishings, the elevator didn't work. Could be much better, wish them luck.
Stayed 1 night in Sep 2025

8/10 Good

Audra

Stayed 1 night in Sep 2025

2/10 Terrible

CARLOS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I try to contact EXPIDIA I never used it I canceled elevators don’t work
Stayed 1 night in Sep 2025

4/10 Poor

Erin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Curb appeal is very poor. I pulled in the parking lot and immediately was turned off - if i could have cancelled my reservation that late and gone somewhere else I would have. The room smelled. It didnt seem or feel very clean. The bed was not that comfortable. The breakfast was very poor. There should have at least been water out to drink with the breakfast, the juices were a funny color, I’m not even sure what they were. By 7am the coffee was gone and I didnt see anyone ever come to even check on anything to ask for more coffee. I have bad allergies, within an hour I was very congested and I woke up the next morning with a bad sinus headache - clearly something in that hotel/room was very dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard basic motel. Great for short stays
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Accommodations were good. Beds were super comfortable. But the rooms need some updating, paint peeling, cracked sink in the bathroom, door handle broken...Free breakfast wasn't even there and room was empty before 10am.
Stayed 1 night in Sep 2025

4/10 Poor

Martin

Travelled with partner
Disliked: Cleanliness, amenities
Rugs need real cleaning, possibly changing. Same for common areas furniture. Elevator was not working, which should be a no no for any hotel. We had to use stairs to bring our luggage to the room and back. Not recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here whenever I'm in the Middletown area; convenient to where I need to get to. Good room; good price for what I want in a room
Stayed 3 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a fine value. Quiet. Clean Plenty towels. Strong shower. Etc. Nice hosts too. Right off interstate. But no road noise
Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator
Stayed 1 night in Sep 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness
Cobwebs in the corners of the room. Bed was fine. Tile in bathroom is not great. Breakfast was less than other Quality Inns.
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with family
Good location for our putpose. Friendly & helpful receptionist. Minor complaint: breakfasr until 9:30, but most items removed by 9.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2025

4/10 Poor

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

MAHADEO

For the price, it was perfect.
Stayed 1 night in Sep 2025