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Quality Inn Cromwell - Middletown

2.5 star property
Riverside hotel with free breakfast and health club

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Property grounds
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi
The current price is NZ$141
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪10 min walk‬
  • Place, Cromwell Dog Park
    ‪1 min drive‬
  • Place, Wilcox Park
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

About the area

Cromwell

At Quality Inn Cromwell - Middletown, you'll be 7.1 km (4.4 mi) from Wesleyan University and 7.6 km (4.7 mi) from TPC River Highlands. Highlights at this hotel include free continental breakfast, free self-parking and a gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Sights within a 10-minute drive of this Cromwell hotel include Dinosaur State Park and Brownstone Exploration & Discovery Park.

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.9 km
  • Cromwell Dog Park - 1 min drive - 1.8 km
  • Wilcox Park - 2 min drive - 2.5 km
  • TPC River Highlands - 7 min drive - 8.8 km
  • Wesleyan University - 8 min drive - 12.6 km

Getting around

  • Meriden Station - 10 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

Riverside hotel with free breakfast and health club
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Standard Room, 1 Queen Bed, Non Smoking
Super 8 by Wyndham Cromwell/Middletown
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.3 out of 5, 1,006 reviews
The price is NZ$135
includes taxes & fees
1 Dec - 2 Dec
Super 8 by Wyndham Cromwell/Middletown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

What is the cancellation policy at Quality Inn Cromwell - Middletown?

Quality Inn Cromwell - Middletown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Cromwell - Middletown?

As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn Cromwell - Middletown on 7 Dec 2025 start from NZ$140.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Cromwell - Middletown?

Yep, Quality Inn Cromwell - Middletown has a free self car park.

Are there any beaches close to Quality Inn Cromwell - Middletown?

The closest beach to Quality Inn Cromwell - Middletown is Lake Beseck Beach (10.1 km).

Are there hot tubs in the rooms at Quality Inn Cromwell - Middletown?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Cromwell - Middletown serve breakfast?

You bet, complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Quality Inn Cromwell - Middletown?

No, Quality Inn Cromwell - Middletown does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Cromwell - Middletown?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn Cromwell - Middletown?

No, only service animals are allowed.

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 237 out of 1005 reviews
Rating 8 - Good. 252 out of 1005 reviews
Rating 6 - Okay. 207 out of 1005 reviews
Rating 4 - Poor. 148 out of 1005 reviews
Rating 2 - Terrible. 161 out of 1005 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

ALISON

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Properties pretty old and run down lots of peeling paint stained carpets, etc. you get what you pay for the beds were fine and comfortable sheets were clean. We only stayed for about nine hours as it was just a place to sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Yan

Liked: Staff & service
Staff was nice. Everything is so aged. Smell in the room. Limited food and supplies.
Stayed 1 night in Aug 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken. Had to carry luggage to 2nd floor. Unfriendly woman at front desk. Asked they should discount
Stayed 2 nights in Aug 2025

2/10 Terrible

Shaneequa

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Disliked: Cleanliness
Tons of stain on sheets, chairs and rugs. Bad odor to where I had to go buy air fresheners and spray. Staff did not provide towels so I had to grab them myself. No service in fixing beds or change find sheets either. Not sure why charge service fees if they’re not being provided. Will not come back. Lastly, elevator was down.
Stayed 3 nights in Aug 2025

2/10 Terrible

Denise

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was monumentally terrible. The whole building smelled musty and like cigarettes. The room’s air conditioning was making loud banging noises on a cycle and could not cool the room. Hair all over the bathroom, sticky carpet, glaring naked lightbulbs, patched together insufficient door lock that felt unsafe. I’m honestly not that hard to please. For $260 per night, this never should have happened. If I had a choice, I would have walked out.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator didn’t work, the hall rugs were stained, smelled and looked like never vacuumed. Hall furniture stained and smelled. Shower stall had mildew in every caulk joint, and the paint was peeling off the cieling. The shower enclosure was falling apart, curtain rod in window half off. Yah no good. Never experienced such a ratty rundown dirty and unkept hotel.
Stayed 1 night in Aug 2025

8/10 Good

Brent

Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Stayed 1 night in Aug 2025

4/10 Poor

Claudio

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This Quality inn found all the bathroom and the shower they don’t meet the standards service most shower heads are broken and the faucet doesn’t work properly carpet and walls need to be done and replaced Frigidaire are frosty frozen. This Quality Inn Cromwell needs to be inspected!!!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Aldijana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid stay

Great stay. No issues to report.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Travelled with pets, Travelled with partner
I rented the room for the weekend for myself, bf and our service dog.,at first I received an email that they didn’t support my ESA as a service animal however, at the property they requested additional $25/day + tax and a $50 deposit for incidentals. We were given a room on 1st floor (elevator broken) and right next to ice machine (good plus) No one bothered us during the stay. Our socks were black from walking barefoot on floors. I thought we reserved king sized bed we were given a room with 2 full sized beds. There were some shady people hanging around property and the police were there on one occasion. It definitely wasn’t worth the price
Stayed 2 nights in Aug 2025

2/10 Terrible

Fahmy

Disliked: Cleanliness, staff & service, property conditions & facilities
https://www.wfsb.com/2025/08/09/police-investigate-attempted-robbery-cromwell-hotel/ This gun pointt incident happend just an hour before we checked in.
Stayed 1 night in Aug 2025

4/10 Poor

Gavriel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken. Property sorely in need of renovation. Everything old and worn out. Wobbly bed.
Stayed 1 night in Aug 2025

2/10 Terrible

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
There were people running around the hallways and man and woman consistently slamming the doors legit all night long!! ALL NIGHT! Never again will i stay there.. NEVER
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was inoperable during my stay, which was an inconvenience. The person on duty was able to accommodate my party and keep it on the main level to avoid using the stairs, which I can't do due to health issues. One of the reasons for choosing this hotel was the breakfast being served. The breakfast was more of a snack than a breakfast. There was bread( white or wheat) to toast, blueberry muffins(mini), pastries that were cut into strips, yogurt, a pancake machine (they were not fully cooked), and 2 kinds of dry cereal plus oatmeal. This was the same each day. It was not what I would have expected from this hotel. Overall, the stay was enjoyed. The rooms were clean, and it was quiet.
Stayed 10 nights in Jul 2025

8/10 Good

inyang

Travelled with partner
Liked: Staff & service, amenities
The room was very neat, Breakfast was also basic, not too far from sopping areas, we stayed 5 nights & we enjoyed every moment of it.
Stayed 6 nights in Jul 2025

6/10 Okay

Melissa or Noel

Travelled with family
Disliked: Room comfort

Alright stay for the inexpensive price

Elevator wasn’t working, beds were uncomfortable and air conditioning was struggling to maintain set temperature. Staff was very friendly.
Stayed 5 nights in Jul 2025

4/10 Poor

Jadwiga

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Travelled with family
Employees were great! Couldn't turn shower faucet maintenance came right away to turn it , but it drips stream of water if not turned super tight. Sink didn't have stopper, put a towel so my makeup items didn't go down the sink.
Stayed 1 night in Aug 2025

6/10 Okay

Denise

It was an okay stay for a quick run.
Stayed 1 night in Aug 2025

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down, staff unhelpful, shower leaked heavily, holes in the walls, breakfast was very limited and not restocked. Elevator was broken which meant dragging luggage up and down stairs. Easy location and plenty of parking though.
Stayed 6 nights in Jul 2025