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4.8 out of 5

"Lovely grounds food very over rated & pricey rooms nice but they need to be instructed on how to keep tiled showers clean ! I've stayed twice in diffe ... " More

By a verified traveller on Fri 18 Sep 2020

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Hotel Description

A luxury stay in Havelock North awaits you at Mangapapa Hotel. You'll be 1.7 km (1.1 mi) from Golflands and 6.2 km (3.9 mi) from Splash Planet. Highlights at this Colonial hotel include a full-service spa, a restaurant, and free cooked-to-order breakfast.

All 12 individually decorated rooms feature LED TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. In-room massages, safes, and hair dryers are also available.

A relaxing visit to Mangapapa Spa can include deep-tissue massages, Swedish massages, and reflexology along with access to the sauna and spa tub. The restaurant, Mangapapa Restaurant, serves local cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center, spa tub, sauna, and seasonal outdoor swimming pool. Business amenities include conference space and a meeting room. Additionally, you'll find free WiFi in public areas, free use of bicycles, and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of airport pick-up service.

Places within a 15-minute drive of this 5-star Havelock North hotel include Hawke's Bay Opera House and Westerman's Building.

Homestead Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mangapapa Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lady Watties Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Homestead Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lady Watties Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cottage Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mangapapa Hotel ratings based on 63 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mangapapa Hotel

Everyone (16) Couples (46) Family (1)
3 out of 5
Lovely grounds food very over rated & pricey rooms nice but they need to be instructed on how to keep tiled showers clean ! I've stayed twice in different rooms and both showers were disgraceful, ground discoloured with body grease.

Posted by on 18 Sep. 2020

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Comment from Hotel Management

20 Sep. 2020 by Emmalia S

Thank you for taking the time to review your stay and provide feedback to us. Our housekeeping staff is very thorough and we have a process in place that ensures rooms are up to our five star standards. We are an older property and there may be tiles with stains that cannot be removed but instead must be replaced which may have been the case in your room. Thank you for bringing this to our attention. We are glad you otherwise enjoyed your stay with us.

5 out of 5

Posted by on 12 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by Emmalia S

Thank you for taking the time to review your stay. We hope to see you again soon!

5 out of 5
Beautiful, exclusive, peaceful location. Beautifully restored and furnished accordingly. Very helpful accommodating staff. Brilliant stay.

Posted by on 7 Oct. 2019

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5 out of 5
We love the tranquil settings, friendly staff, clean, spacious and tastefully decorated rooms. The breakfast is lovely. No complaints about the Mangapapa at all.

Posted by on 24 Apr. 2019

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5 out of 5
It was a lovely luxurious treat to stay at Mangapapa. We were made to feel extra special by the courteous staff and the little extra touches like refreshing the room while we were at dinner. The 3 course dinner was a real treat. Fine dining at its finest. The facilities were beautiful, the room amazing and the pool and spa area so good. Loved the lovely gardens too. Next time will try to fit the day spa in to complete a magical stay.

Posted by on 27 Jan. 2019

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5 out of 5
A great experience, lovely setting.,friendly staff,

Posted by on 30 Oct. 2018

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5 out of 5
The staff were absolutely amazing. So helpful & friendly. Beautiful Hotel. Highly recommend.

Posted by , from New Zealand on 17 May 2018

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5 out of 5
We needed a mini break and we got what we needed. Very relaxing, lovely surroundings, really quiet, extremely helpful and friendly staff, nice breakfast. I had the best sleep I’ve had in ages. We hope to be back.

Posted by on 1 Apr. 2018

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5 out of 5

Peaceful retreat

Beautiful setting, lovely accomodation and surrounding gardens

Posted by , from NZ on 8 Jan. 2018

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5 out of 5

Luxary Accommodation surrounded by wineries

Pros: The unobtrusive way the staff handles the necessary work around the guest The gourmet kitchen that would not be out of place in Paris or London
Cons: The gym and pool are good but in comparison to the rest are not to the same standards
Location: Great wineries in close proximity Close to the beach and sea
We were on about relaxation and good dining and Mangapapa was the perfect retreat. We used the exercise room, sauna and had massages. Then we enjoyed some sun by the pool and the joyful songs of the birds in the surrounding bush. In the evenings we were delighted with scrumptious cuisine and fine wine.

Posted by , from Palmy on 1 Feb. 2017

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Comment from Hotel Management

29 Mar. 2017 by Emily

Thank you Kari, we really appreciate you taking the time to write your great review. We are starting a refurbishment of the pool next month so you should see great improvements in the standard next time you visit :) All guest feedback is discussed and actively used to improve the hotel experience.

Property Features

Mangapapa Hotel offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A seasonal outdoor pool, a fitness center, and a rooftop terrace are also featured at the luxury Mangapapa Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Mangapapa Hotel was completed in November 2015. This 5-star Havelock North hotel is smoke free.

  • 12 guestrooms or units
  • 4 buildings
  • Built in 1885
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Napier (NPE-Hawke's Bay) (21.3 km / 13.2 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Mangapapa Hotel offers 12 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Mangapapa Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Reflexology
  • Couples treatment rooms
  • Sports massage
  • Massages on beach
  • Manicures and pedicures
  • Massages

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property does not have a front desk. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Number of children who can stay for free – 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 50 per room
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mangapapa
  • Mangapapa Hotel
  • Mangapapa Petit
  • Mangapapa Petit Havelock North
  • Mangapapa Petit Hotel
  • Mangapapa Petit Hotel Havelock North
  • Mangapapa Hotel Havelock North
  • Mangapapa Havelock North
  • Mangapapa Hotel Hotel
  • Mangapapa Hotel Havelock North
  • Mangapapa Hotel Hotel Havelock North

You should know

  • Mangapapa Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

This Hotel property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.