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Hotel Am Schloss

3.0 star property
Pet-friendly hotel connected to a railway/underground station in Heidelberg with a rooftop terrace

Photo gallery for Hotel Am Schloss

Property grounds
Aerial view
Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View
Reception
Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is NZ$294
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117
  • Place, Marktplatz
    ‪1 min walk‬
  • Place, Heidelberg Castle
    ‪2 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪6 min walk‬
  • Airport, Mannheim (MHG)
    ‪15 min drive‬

Room options

View all photos for Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View

8.2 out of 10
Very good
(11 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Champagne service
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Champagne service
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Hypo-allergenic bedding, minibar, desk, laptop workspace

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Highlights

Furnished balcony
Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
3 bedrooms
Deep-soaking bath
  • 100 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

High chair

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
TV
Washer/dryer
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
Hairdryer
  • 45 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
2 bedrooms
Hairdryer
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Sofa bed
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Heating
TV
Washer/dryer
Hypo-allergenic bedding
Sofa bed
Hairdryer
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Heating
Kitchenette
TV
Washer/dryer
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Double Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Basic Double Room, 1 Double Bed, City View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
TV
Washer/dryer
Hypo-allergenic bedding
Hairdryer
Private bathroom
Minibar
Champagne service
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Heidelberg

You'll be connected to a railway/underground station at Hotel Am Schloss, and within just a 10-minute stroll of popular attractions like Marktplatz and Heidelberg Castle. Highlights at this hotel include in-room washers/dryers and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Added amenities include laundry facilities, free newspapers in the lobby and tour/ticket assistance. .In proximity to this 3-property class Heidelberg City Centre hotel you'll find Hockenheim Racing Track.

What's nearby

  • Marktplatz - 1 min walk - 0.2 km
  • Heidelberg Castle - 2 min walk - 0.2 km
  • Church of the Holy Spirit - 3 min walk - 0.3 km
  • Karl Theodor Bridge - 4 min walk - 0.4 km
  • University of Heidelberg Old Campus - 6 min walk - 0.6 km

Getting around

  • Heidelberg Seegarten Tram Stop - 3 min drive
  • Heidelberg-Altstadt Station - 9 min walk
  • Mannheim (MHG) - 26 min drive

Restaurants

  • ‪Coffee Nerd - ‬4 min walk
  • ‪Brauhaus Vetter - ‬4 min walk
  • ‪Hans im Glück - Burgergrill - ‬3 min walk
  • ‪Bier Brezel - Back & Brauhaus - ‬3 min walk
  • ‪Papi - ‬2 min walk

About this property

Hotel Am Schloss

Pet-friendly hotel connected to a railway/underground station in Heidelberg with a rooftop terrace
As a guest of Hotel Am Schloss, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Am Schloss also features complimentary newspapers in the lobby, laundry facilities, and shopping on site.

Smoking is allowed in designated areas at this 3-star Heidelberg hotel.

  • 24 guestrooms or units
  • Terrace on the roof
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hotel Am Schloss offers 24 accommodations with washers/dryers and minibars. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • High chair
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 23 December and 6 January.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Frequently asked questions

What is the cancellation policy at Hotel Am Schloss?

Hotel Am Schloss offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Am Schloss?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Am Schloss on 3 Nov 2025 start from NZ$280.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Am Schloss?

The closest beach to Hotel Am Schloss is Ladenburger Strand (10 km).

Is Hotel Am Schloss family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and cots/infant beds in the guestrooms, it's no surprise that Hotel Am Schloss is a hit with families.

Is there a free airport shuttle available at Hotel Am Schloss?

No, Hotel Am Schloss does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Am Schloss?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Reviews

Hotel Am Schloss Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 202 out of 330 reviews
Rating 8 - Good. 111 out of 330 reviews
Rating 6 - Okay. 16 out of 330 reviews
Rating 4 - Poor. 0 out of 330 reviews
Rating 2 - Terrible. 1 out of 330 reviews

Reviews

10/10 Excellent

Shanen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Wonderful staff at the front desk and breakfast area. Clean hotel, amazing view, very easy do walk to interesting shops, scenery, restaurants etc. We would come back!
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in perfect location. Room had no aircon and it was a hot day, but beds comfortable and room very nice. Breakfast nice but perhaps 2 staff needed to keep up with the busy customers. Walking stand l to the castle and town square, so pretty!! Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Greta M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel at the base of the castle. Funicular entrance right next door. Easy walk to old town.
Stayed 1 night in May 2025

10/10 Excellent

TOM HSU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, and convenient!
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCHLOSS #1

You can't beat the parking or the view of the Castle
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Ask for room 16 for an incredible view of the castle.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg fairytale family vacation

The receptionist at our check in was wonderful! She provided us with a map of Heidelberg and noted attractions for us. She is a great spokesperson for this town. My cappuccino at breakfast was the best I’ve had yet in Germany, and breakfast staff were amazing too. Our room is enormous and like a studio apartment, highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

HanGyeom, Ansan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old but very clean. And the breakfast was very good and the staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of all the shops and restaurants in Heidelberg! We were 132 steps away from the castle! The room was large, clean, and spacious. The view from our window was very nice too. The receptionist was lovely! So helpful and patient. We will definitely stay at this hotel again!
Stayed 1 night in Feb 2025

10/10 Excellent

Patrice

Stayed 1 night in Feb 2025

2/10 Terrible

Nir

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for seeing the castle and walking

Stayed with my mom here while visiting the Heidelberg Christmas Markets! Very close to the main markets, and the funicular up to the castle was basically attached to the hotel’s bldg. Perfect location for seeing the castle and walking through the Christmas markets!
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Our stay at the Hotel Am Schloss in Heidelberg was fantastic. The hotel is in a great location to explore the old town. it is clean and comfortable. The best part is the amazing view of the castle! Great stay. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

LEVAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Attached parking garage is great!
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable to everything. No elevator though so it was difficult since we had alot of luggage and it was heavy. Airflow was stiff
Stayed 2 nights in Dec 2024

10/10 Excellent

Shauna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this spot, it was such a gem. The location is as good as it can get. The staff was so friendly and welcoming. We were all very pleased with our stay! We also loved the breakfast, as we bounced around germany we missed our breakfast at hotel am schloss
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to the castle, shopping, and dining. The staff members were very helpful in recommending how to get to the train station. Our room layout (room #20) was a little strange and could be improved - the television is far from the bed and there is only one chair to sit on for television viewing - I think some re-arranging could make the room layout more functional. The shower drain was slow and the shower temperature would fluctuate greatly when other rooms would use their water. Otherwise, the room was very comfortable and we enjoyed the view out of our window. The breakfasts were delicious. It would be nice to be able to pour our own coffee/tea since it was sometimes difficult to find someone to take our coffee/tea order. Overall, wonderful stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot in middle of OLD TOWN.

My wife and I stayed here for 2 days October 2024. Perfectly located Right in the middle of the old town. Great hotel with decent breakfast, Personnel was very friendly and useful. Parking at the garage was easy and affordable as they offer a great discount for hotel customers. Park in the garage first and then check-in... it will be easier :-)
Stayed 2 nights in Oct 2024