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Helendorf River Inn, Suites & Conference Center

2.5 star property
Mountain hotel connected to the convention centre in Helen with free breakfast

Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Porch
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*
Premium Room, 2 Queen Beds, Balcony (Riverfront)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
The current price is NZ$433
includes taxes & fees
9 July - 10 July

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪2 min walk‬
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪10 min walk‬
  • Helen Tubing & Helen Water Park
    ‪18 min walk‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2015
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

9.2 out of 10
Wonderful
(49 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2015
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Helen

Helendorf River Inn, Suites & Conference Center puts you in the heart of Helen, connected to the convention centre and within steps of Chattahoochee River and Helen Festhalle. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a conference centre, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning free breakfast is served. .Near this Helen hotel, you'll find Helen Tubing & Helen Water Park.

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 3 min walk - 0.3 km
  • Charlemagne's Kingdom - 6 min walk - 0.5 km
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 18 min walk - 1.6 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬7 min walk
  • ‪Cowboys & Angels - ‬4 min walk
  • ‪Hofbrauhaus Restaurant - ‬10 min walk
  • ‪Troll Tavern - ‬2 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬13 min walk

About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel connected to the convention centre in Helen with free breakfast
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

  • 98 guestrooms or units
  • 4 levels
  • 5 buildings
  • Built in 1974
  • Continental breakfast (free)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,010 reviews
The price is NZ$199
includes taxes & fees
14 July - 15 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Frequently asked questions

What is the cancellation policy at Helendorf River Inn, Suites & Conference Center?

Helendorf River Inn, Suites & Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helendorf River Inn, Suites & Conference Center?

As of 8 Jul 2025, prices found for a 1-night stay for 2 adults at Helendorf River Inn, Suites & Conference Center on 9 Jul 2025 start from NZ$433.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helendorf River Inn, Suites & Conference Center?

Yep, Helendorf River Inn, Suites & Conference Center has a free self car park.

Does Helendorf River Inn, Suites & Conference Center have a pool?

Helendorf River Inn, Suites & Conference Center has a seasonal outdoor pool. The pool is open from January to December.

Does Helendorf River Inn, Suites & Conference Center have a waterslide?

No, there is no waterslide at Helendorf River Inn, Suites & Conference Center, but Helen Tubing & Helen Water Park is a short 18-minute walk away.

Does Helendorf River Inn, Suites & Conference Center serve breakfast?

Yeah, complimentary continental breakfast is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Helendorf River Inn, Suites & Conference Center?

No, Helendorf River Inn, Suites & Conference Center does not offer an airport shuttle service.

What time are check-in & check-out at Helendorf River Inn, Suites & Conference Center?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Helendorf River Inn, Suites & Conference Center?

No, only service animals are allowed.

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 457 out of 751 reviews
Rating 8 - Good. 209 out of 751 reviews
Rating 6 - Okay. 66 out of 751 reviews
Rating 4 - Poor. 15 out of 751 reviews
Rating 2 - Terrible. 4 out of 751 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

meagan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are placed beautifuly around the river.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy, Saint Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice prooerty right by the Chattahoochee river and in the middle of town. Very close to food and shopping.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pura, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff is courteous and provides excellent service to guests.
Stayed 1 night in Apr 2025

10/10 Excellent

bethany

Stayed 1 night in Mar 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Great location and definitely will stay again. Walking distance to just about everything. No elevator but the stairs weren’t too bad. We were on the 3rd floor over looking the little river with a balcony! Just remember to get/bring towels to the pool they don’t have any there. Parking was great also, we have a truck and sometimes parking is a problem.
Stayed 1 night in Apr 2025

10/10 Excellent

Dusitn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design of the building. Staff was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

stacey

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Okay

Great location and room was clean. Great river views. The staff was friendly. The exterior could use some TLC. Rooms need hotel locks (top latch) on the doors.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mayme

Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being in downtown Helen. Definitely walkable to most everything. Room was good, loved the river view. Clean, comfortable, safe. TV worked and had Netflix (last few places we’ve been had TV issues and no Netflix). Overall, a good place to stay and I’d go there again
Stayed 2 nights in Mar 2025

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we upgraded to “the most sought after room”. Will be back in the summer for tubing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our stay in Helen, GA. It was perfectly on theme, you feel transported from the moment you drive up to the property. Everything was immaculately clean. The staff were all so friendly & helpful. The radio alarm in the room next to us went off at 3am. We called front desk and they took care of it within minutes. Coffee and tea available at the lobby all day. The room was spacious, the view was beautiful! The kids loved the hotel. I could go on and on about how great this place was! We will definitely be back!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helen first timers

The location is perfect. We parked the car upon arrival on Sunday and didn’t move until departure on Wednesday. We chose riverfront and greatly enjoyed the river sounds and breeze. We enjoyed our first trip to Helen. The continental breakfast is very basic ( microwave products ) but the stay was great and location perfect. Once we checked out we went to Unicoi and Anna Ruby falls.
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is nice, but dated, could use a repainting inside and out. Rooms are nicely furnished.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Belinda

Great place to stay.
Stayed 4 nights in Mar 2025

6/10 Okay

Michelle, Elkhart

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is really unique with really nice old furniture, unfortunately the bed was a little old (sagging) too. The breakfast was really weird, oatmeal, but no toppings, not even brown sugar. No yogurt. There were some packaged sweet goods and some tiny packaged sausage and biscuit. No fruit. The room was dirty around the edges. Had to hike up quite a set of stairs (not good for my bad knee). There were about 7 cars in the parking lot, with 4 buidings worth of rooms according to the clerk. The town was dead. Not sure why we had the hike. The price we paid, we expected something a little nicer. There were hotels in the area for a lot less, so we thought we were getting a bit more. Very, very disappointing. The description states that it is on the river, the whole town is on the river, so that really wasn't an advantage.
Stayed 1 night in Mar 2025

10/10 Excellent

Aubreywan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Feb 2025

10/10 Excellent

James, Molino

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Visit

Great location next to the river and walking distance to everything in Helen. As some have noted, it's not a new hotel, but it is clean, cozy and quaint with friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Liked: Staff & service, property conditions & facilities, room comfort

Excellent

Perfect location to everything. Great room with a view. Clean and comfortable. Will come back again.
Stayed 2 nights in Feb 2025

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a quick visit. You are very close to restaurants and shopping. Cute atmosphere. Rooms are very big, a bit dated but nice. Would stay here again if we make it back to Helen!
Stayed 1 night in Feb 2025