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4.7 out of 5

"Very close to ferry port, friendly staff. Check in was fast and easy. " More

By a verified traveller on Thu 02 May 2019

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Hotel Description

A luxury stay in the heart of Heraklion awaits you at Aquila Atlantis Hotel. Within steps you'll find Heraklion Archaeological Museum and Heraklion Port within a 15-minute stroll. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

The restaurant, Main Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and seasonal outdoor swimming pool. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a conference center. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

In the area of this 5-star Heraklion hotel, you'll find Palace of Knossos.

Classic Double Room (Urban View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$174* Per night/room 3 Apr. - 4 Apr.

Executive Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Suite, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Single Room (Urban View)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Aquila Atlantis Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aquila Atlantis Hotel

Couples (3)
4 out of 5
Very close to ferry port, friendly staff. Check in was fast and easy.

Posted by on 2 May 2019

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5 out of 5
Pros: Location, Breakfast and Cleaniness
Cons: This was in our early part of our visit to Greece and on seeing similar levels of accommodation is available it turned out to be the most expensive

Posted by , from Australia - NSW - Sydney on 1 Oct. 2013

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5 out of 5
Pros: Friendly service
Cons: Swimming pool quite small, but usable.
Location: Close to everything
Facilities: Excellent new clean. ; Value: Affordable, New facilities very comf; Service: Go the extra mile; Cleanliness: Spotless;

Posted by , from Australia - ACT - Regional ACT on 8 Aug. 2013

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Property Features

Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Self parking is free. Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aquila Atlantis
  • Aquila Atlantis Heraklion
  • Aquila Atlantis Hotel
  • Aquila Atlantis Hotel Heraklion
  • Atlantis Aquila
  • Atlantis Hotel Aquila
  • Hotel Aquila Atlantis
  • Aquila Atlantis Hotel Crete/Heraklion
  • Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel
  • Aquila Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel Heraklion

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.