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Galaxy Hotel Iraklio

Property class: 5 and above

Photo gallery for Galaxy Hotel Iraklio

A modern hotel with a central swimming pool, multiple balconies, and outdoor seating areas.
An outdoor dining area with wicker chairs and tables, potted plants, and a modern building in the background.
A modern hotel lobby with a clean, tiled floor, large potted plants, and a reception desk in the center.
A buffet setup with various food items and a coffee machine.
A Galaxy Hotel entrance with a modern design, a palm tree, and a car interior visible through the window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$238
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
75 Dimokratias Ave, Heraklion, Crete Island, 71306
  • Place, Heraklion Archaeological Museum
    ‪15 min walk‬
  • Place, Heraklion Loggia
    ‪15 min walk‬
  • Place, Heraklion Port
    ‪5 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

View all photos for Superior Room, City View

A hotel room with a bed, a desk with a computer, a chair, a television, and a lamp.

Superior Room, City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Superior Triple Room, City View

A hotel room with two beds, a large mirror, a bedside table with a lamp, and a small potted plant.

Superior Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

A hotel room with a large bed, a desk, a chair, and a desk lamp.

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Executive Room, Pool View

A modern hotel room with a sleek desk, two lamps, a large mirror, a framed artwork, and a comfortable sofa.

Executive Room, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, Pool View

A hotel room with a large bed, two bedside tables, a chair, and a desk with a lamp.

Superior Room, Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

A hotel room with a bed, a desk with a chair, a television, a lamp, and a window with curtains.

Family Room, 2 Bedrooms, Connecting Rooms, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 5 Single Beds OR 1 Queen Bed and 3 Single Beds
  • Free wired internet

View all photos for Superior Triple Room, Pool View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Triple Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free wired internet

View all photos for Superior Single Room

A hotel room with a bed, a nightstand, a lamp, a mirror, and a small table with a book.

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Superior Double or Twin Room, City View (Business)

A hotel room with a bed, bedside tables, lamps, a glass table with a tray of food, and a sofa.

Superior Double or Twin Room, City View (Business)

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Economy Double or Twin Room

A hotel room with a large bed, a bedside table, a chair, a floor lamp, and a mirror.

Economy Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Executive Room, City View

A hotel room with a large bed, a desk with a computer, a television, a small table with glasses of wine, and a sofa.

Executive Room, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

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About the area

Heraklion

A luxury stay in the heart of Heraklion awaits you at Galaxy Hotel Iraklio. Within just a 15-minute stroll, you'll find Venetian Walls and Morosini Fountain. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Per Se Lounge, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. Per Se Bar is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Enjoy the 24-hour gym, steam room and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Heraklion hotel include Heraklion Archaeological Museum and Heraklion Loggia.

What's nearby

  • Venetian Walls - 5 min walk - 0.5 km
  • Heraklion Archaeological Museum - 15 min walk - 1.3 km
  • Heraklion Loggia - 15 min walk - 1.3 km
  • Historical Museum of Crete - 19 min walk - 1.6 km
  • Heraklion Port - 5 min drive - 1.9 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 12 min drive

Restaurants

  • ‪De May Cafe - ‬9 min walk
  • ‪Ηacienda - ‬7 min walk
  • ‪Per Se Lounge - ‬1 min walk
  • ‪Monk's - ‬5 min walk
  • ‪Κρητικός Φούρνος - ‬2 min walk

About this property

Galaxy Hotel Iraklio

Galaxy Hotel Iraklio offers its guests an outdoor pool, a 24-hour health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 9 meeting rooms and limo/town car service. Event space at this hotel measures 1830 square feet (170 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Galaxy Hotel Iraklio. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 127 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1830 sq ft of conference space
  • 170 sq. m of conference space
  • Built in 1979
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Per Se Bar
  • Per Se Lounge
  • Vetri Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (1,830 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1258024

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

What is the cancellation policy at Galaxy Hotel Iraklio?

Galaxy Hotel Iraklio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Galaxy Hotel Iraklio?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Galaxy Hotel Iraklio on 6 Dec 2026 start from NZ$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Galaxy Hotel Iraklio?

Yep, Galaxy Hotel Iraklio has a free self car park.

Are there any beaches close to Galaxy Hotel Iraklio?

The closest beach to Galaxy Hotel Iraklio is Ammoudara Beach (5.1 km).

Is there a spa on site at Galaxy Hotel Iraklio?

There's no onsite spa, but this property does offer services like massages.

Does Galaxy Hotel Iraklio have a pool?

Galaxy Hotel Iraklio has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Galaxy Hotel Iraklio?

Galaxy Hotel Iraklio features a 24-hour health club, an outdoor pool and a steam room. All guestrooms come with Select Comfort beds, premium bedding and late-night room service.

What makes Galaxy Hotel Iraklio a romantic place to stay?

Al fresco dining and a bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Galaxy Hotel Iraklio.

Is Galaxy Hotel Iraklio family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Galaxy Hotel Iraklio is a hit with families.

Does Galaxy Hotel Iraklio serve breakfast?

Yep, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Galaxy Hotel Iraklio?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Galaxy Hotel Iraklio?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Galaxy Hotel Iraklio?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Galaxy Hotel Iraklio?

No, pets are not allowed.

Galaxy Hotel Iraklio Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 706 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel!
Stayed 14 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommend!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice pool and rooms. Food was ok.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities, friendly helpful staff, would highly recommend.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok 👍 Comfortable bed, very good WiFi Nice breakfast About 2km from city center
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Great food at the restaurant.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located in a good location. Quick taxi ride or walk to port from here. Hotel has great and friendly staff along with great bar and an amazing breakfast, which is included. Would highly recommend this property to everyone.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. 7 min drive to port. Comfortable clean beds.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive breakfast buffet with fresh delicious options. Very attentive staff. Lovely!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property 10 minutes away from the Old Port area. The advantages are it is quiet, easy parking and easy access / parking especially if one rents a car. Great cafes and restaurants nearby.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Heraklion. Staff were excellent. My room upgrade to the 5th floor was exceptional. The carrot soup in Per Se restaurant was wonderful. Pool temperature was perfect. Unlike other hotels there is no charge to use pool towels. All staff are excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff, lovely pool, great food.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Decent room, friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

We have been staying at the Galaxy for over 10 years and it never disappoints us. Friendly staff, clean rooms and great breakfast.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Would stay here again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location walking distance to city center and bus stop. Pleasant and professional staffs.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and very professional staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop in your way to Santorini!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect one night stay to visit the Palace of Knossos, which was a short drive away.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business and family

Amazing hotel. Breakfast was spectacular, rooms really nice. Staff amazing and a fab location. Pool is also stunning.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in the center of Heraklion!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff were very friendly
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in our way to a cruise
Stayed 2 nights in Jul 2025