See all properties
Save

Ethereal White Resort Hotel & Spa - Adults Only

Property class: 5 and above

Photo gallery for Ethereal White Resort Hotel & Spa - Adults Only

A modern indoor pool area with clear water, lounge chairs, and a view into a well-lit interior space with seating and a bar area.
A rooftop terrace with sun loungers, umbrellas, and dining furniture.
A modern bathroom with a large mirror, dual sinks, and a vanity.
A rooftop bar with a neon sign, bar stools, and a variety of liquor bottles.
A modern interior with a circular light fixture, a green chair, and a reception area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$246
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Apokoronou 2 1770, Heraklion, Crete, 712 02
  • Place, Historical Museum of Crete
    ‪3 min walk‬
  • Place, Heraklion Loggia
    ‪3 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪7 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪10 min drive‬

Room options

View all photos for Essential Room

A modern hotel room with a large bed, a wardrobe with a mirror, and a bedside table with a lamp.

Essential Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Pool Front

A modern hotel room with a large bed, a marble bathroom, and a glass shower enclosure.

Deluxe Double Room Pool Front

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Suite

A modern bedroom with a large bed, a desk, and a balcony with a view of the city.

Luxury Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a marble accent wall, and a large window with sheer curtains.

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite with Plunge Pool

A modern bathroom with a glass-enclosed jacuzzi, a white bathtub, and a large window offering a city view.

Junior Suite with Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Suite with Plunge Pool

A modern hotel room with a large bed, a fireplace, a small table with books, and a bathroom with a mirror and sink.

Luxury Suite with Plunge Pool

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
A hotel room with a bed, a desk with a laptop, a chair, a TV on the wall, and a view of the sea through large windows.

Marin Hotel

Heraklion
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
8.2 out of 10, Very good, 1,001 reviews
The price is NZ$119
includes taxes & fees
1 Dec - 2 Dec
Marin Hotel

About the area

Heraklion

A luxury stay in the heart of Heraklion awaits you at Ethereal White Resort Hotel & Spa - Adults Only. Within steps you'll find Heraklion Museum of Religious Art and Monastery of St. Peter and St. Paul. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and hydrotherapy. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 5-property class Heraklion hotel include Heraklion Port and Palace of Knossos.

What's nearby

  • Historical Museum of Crete - 3 min walk - 0.3 km
  • Heraklion Loggia - 3 min walk - 0.3 km
  • Heraklion Town Hall - 3 min walk - 0.3 km
  • Lions Square - 3 min walk - 0.3 km
  • Heraklion Archaeological Museum - 7 min walk - 0.6 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive

Restaurants

  • ‪High Hopes - ‬3 min walk
  • ‪Tiny Rebels - ‬2 min walk
  • ‪Ουτοπία - ‬2 min walk
  • ‪Dark Tales - ‬1 min walk
  • ‪New China - ‬3 min walk

About this property

Ethereal White Resort Hotel & Spa - Adults Only

Ethereal White Resort Hotel & Spa - Adults Only offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Ethereal White Resort Hotel & Spa - Adults Only. Limited free parking is available on a first-come, first-served basis.

This 5-star Heraklion hotel is smoke free.

  • 50 guestrooms or units
  • Conference rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Ethereal White Resort Hotel & Spa - Adults Only offers 50 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desk chairs, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

A modern interior with a central staircase, a ceiling mural, and a chandelier.
GDM Megaron Historical Monument Hotel
Heraklion
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 1,002 reviews
The price is NZ$234
includes taxes & fees
20 Nov - 21 Nov
GDM Megaron Historical Monument Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Double-glazed windows
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 4 April:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Meeting facilities
  • Parking area
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property Registration Number 1309857

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ethereal White Resort
Ethereal White Resort Spa
Ethereal White & Spa Heraklion
Ethereal White Resort Hotel Spa
Ethereal White Resort Hotel & Spa Hotel
Ethereal White Resort Hotel & Spa Heraklion
Ethereal White Resort Hotel & Spa Hotel Heraklion

Frequently asked questions

What is the cancellation policy at Ethereal White Resort Hotel & Spa - Adults Only?

Ethereal White Resort Hotel & Spa - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ethereal White Resort Hotel & Spa - Adults Only?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Ethereal White Resort Hotel & Spa - Adults Only on 1 Dec 2026 start from NZ$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ethereal White Resort Hotel & Spa - Adults Only?

Yep, Ethereal White Resort Hotel & Spa - Adults Only has a free self car park. Onsite parking is limited.

Are there any beaches close to Ethereal White Resort Hotel & Spa - Adults Only?

The closest beach to Ethereal White Resort Hotel & Spa - Adults Only is Ammoudara Beach (4.3 km).

Is there a spa on site at Ethereal White Resort Hotel & Spa - Adults Only?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Ethereal White Resort Hotel & Spa - Adults Only have a pool?

Ethereal White Resort Hotel & Spa - Adults Only has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to October.

What makes Ethereal White Resort Hotel & Spa - Adults Only a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Ethereal White Resort Hotel & Spa - Adults Only.

Is Ethereal White Resort Hotel & Spa - Adults Only family-friendly?

No, Ethereal White Resort Hotel & Spa - Adults Only is an adults-only property.

Is there a free airport shuttle available at Ethereal White Resort Hotel & Spa - Adults Only?

No, Ethereal White Resort Hotel & Spa - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Ethereal White Resort Hotel & Spa - Adults Only?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from January 1 until April 4.

What time are check-in & check-out at Ethereal White Resort Hotel & Spa - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ethereal White Resort Hotel & Spa - Adults Only?

No, pets are not allowed.

Ethereal White Resort Hotel & Spa - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 101 reviews
Rating 8 - Good. 9 out of 101 reviews
Rating 6 - Okay. 4 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. A good central location to explore Heraklion, and the facilities were good for a city centre hotel.
Stayed 12 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place , very central
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing. Location, food, service and especially the staff. Definitely recommend staying here
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience. The room was very comfortable, the staff was very friendly and the location was very convenient.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were very helpful and so friendly. Great location. Roof top pool and bar were a particular highlight. My partner loved the breakfast and the options of from ordering the À la carte options. Rooms were of a high standard and comfy bed. Would recommend staying here
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay for 1 night. Very clean and staff were really helpful. Great fast was excellent and they were very accommodating for gluten free. Thank you!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stay in Heraklion situated the the perfect location for a visit to the city as well as day trips outside. More than anything, the staff at this hotel are fantastic! Helpful and friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located a mere 5 min walk from old town, this resort does not disappoint! Parking is included as well as an amazing buffet breakfast which includes many à la carte items. The pool is a definite bonus for a break after a long day of sightseeing. Front desk staff are amazing! This a great place to stay in Heraklion!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was excellent. Loved using the pool and jacuzzi (no extra charge). The breakfast was also excellent and included a wonderful fresh made buffet spread and made to order food. The room was nice and the staff pleasant. The rooftop bar had nice views. Parking was the only tricky thing - very limited & first come first serve.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with private dunk pool to escape the heat- although the rooftop pool and bar are also fantastic with wonderful views of the water. Great location near old city center and sights. Very helpful staff- we were able to check out but also use the facilities all afternoon before heading to late night flight. Fantastic breakfast included with fresh fruit and plenty of options. Highly recommend to anyone in Heraklion area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra modern and stylish hotel close to the Central Market shopping district. An excellent massage can be had at the onsite spa, and the rooftop bar offers drinks and/or dinner beside the pool. The breakfast buffet is also better than average, although made-to-order options are also available.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa, pool, & staff were all incredible
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very clean. Area around it had a bit of graffiti, but I found that all over Greece. Newer hotel and very modern. Breakfast was good with lots of veg choices too. Very close and walkable to all the old town sites and shopping. Parking was tight and first come first serve basis, but the public parking garage was close by
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem in the central Heraklion! Hotel itself is amazing with all the latest mod cons. We had a room with a pool in the room - the water was perfectly heated so we could enjoy it despite cool weather. The spa area is lovely and relaxing. It is not only the hotel that made the lasting impression - all the staff were amazing, tentative, helpful. You could say - it is their job, here however they go above and beyond! The hospitality is just amazing. THANK YOU Maria and Theodore for amazing hotel and stay!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful rooms. They are so new and clean. I would highly recommend. The breakfast buffet is really wonderful as well.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the style of the property . The location with a view to the sea and city at the same time. Excellent Food. Will be back!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were incredibly friendly and helpful but stretched a little thin. one poor girl was handling the reateraunt, the lobby bar and upstairs bar. we called room service on 3 occasions and no answer. otherwise we really enjoyed our stay and would select this hotel again
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property is cool/unique but located in a rough area. It is a short walk to the center of town. The hotel breakfast provided a lot of options but wasn’t very good quality, pancakes were rock hard, omelette included ingredients that was not listed etc. The front desk staff were very friendly and helpful. The weather wasn’t great for our stay, so we weren’t able to use the pool much, the top floor bar was closed all Saturday.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with such a nice team. Always helpful and friendly! The location is super central in Heraklion and near most cafes and restaurants. The area looks a bit rundown, but it has its charm. Rooftop is amazing with the pool and bar.
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Amazing, immaculate resort very close to the center of town. You might not get much of a view but everything else makes up for it.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel hidden between old buildings and small streets. You drive up to a beautiful hotel with parking! We were always greeted with warm smiles and kindness. We received a free upgrade and a welcome drink with dessert in the room. Everything is brand new, clean, smells great and feels like luxury. They have a wonderful spa with a pool, jacuzzi and sauna. On the rooftop you can enjoy the outdoor pool and a sunset dinner. Breakfast is exceptional and made to order! I have to mention the wonderful manager, Denia! She was always making sure staff was on point. Can't wait to visit again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the core of the old city. Easy walk to the shops and restaurants. Parking while limited was super convenient and close. Clean and modern room. The only observation with the room was there was limited space to lay our suitcases for easy access but in reality, not a big issue.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews, but I really had to write this one. Because the physical appearance of the hotel was nice and fancy and everything, sure, but it is really the service that makes this a five star hotel. I had a day-long bout of food poisoning (from a nearby restaurant, definitely not the hotel) while I was staying there, and the whole staff went way way above and beyond in taking care of me, especially the head manager. They were also very helpful with regard to all my other needs and questions the rest of the time I was there. This is THE hotel to stay at in Crete if you want five star treatment.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel just minutes from the port and the central area. We easily walked over from the ferry, and it was simple to launch explorations of the city and its surrounding areas from this location. The staff are very attentive, and the drinks at the bar after a day of touring are well prepared. We also enjoyed a treatment at the spa, which was a perfect conclusion to our 15-day tour of Greece. Recommend if you are coming to Heraklion!
Stayed 3 nights in Sep 2025