Accommodation in Hidalgo from NZ$95

Clem room, hot water was not really good.

The hotel pool and bar is great. Breakfast was diverse and varies day to day. Room was clean but nothing spectacular. Everything around here will be walk ups but the AC in the rooms are excellent. I love that they have an airport shuttle Terrible wifi pretty much throughout the hotel except by reception.

Rented the “honeymoon suite” with a kitchen and a pool, for a premium price. This place did not provide the service and value I expected. The pool did not have privacy barriers, as advertised. Kitchen amenities were minimal, 1 pot, 1 pan, chipped coffee mugs. Asked for a proper plug for the sink to do dishes and never did receive one. I always made my own bed, and had to ask the “professional” housekeeping staff to clean the streaky mirror, sweep/wash the floors, and empty the garbage. The toilet always had a brown ring at the water line. The pool pump was broken for two days and it was unusable when the water turned green. The room wi-fi was very poor. We usually went up to the terrace to connect to Starlink. The terrace kitchen/lounge area was filthy. Ants and spiders crawled on the terrace tables eating food crumbs. The hallway floors were never cleaned. One day there was blood on the steps up to the third floor. I reported open drug use on the terrace to the manager and I’m not sure that there were consequences, as the same young men were still in the hotel the next evening. What did I like? I didn’t necessarily like the proximity to the town square, as the music was extraordinarily loud during weekend events, but I really liked the location of this hotel for it’s walkabilty to several beaches, Rinconada area and higher end restaurants, the collectivo pickup to Zicatela and La Punta, the downtown, Juárez local market and restaurants and the ADO and the Chedraui.