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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property class: 4

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

An aerial view of a resort with a pool surrounded by lounge chairs, a building with multiple floors, and a rocky shoreline.
A balcony with a glass table and two chairs, overlooking a body of water.
A resort with a pool, lounge chairs, palm trees, and a view of the ocean.
A bar area with a long counter, multiple seating options, and a view of the outdoors.
A modern lounge with a curved ceiling, a sofa area, and a view of the outdoors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is NZ$444
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
93 Banyan Dr, Hilo, HI, 96720
  • Place, Liliuokalani Park and Gardens
    ‪9 min walk‬
  • Place, Coconut Island Park
    ‪10 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Two Queen Room with Ocean View

Room

Two Queen Room with Ocean View

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, a desk, a TV, a wardrobe, and a bathroom visible through an open door.

Room, 1 King Bed, Microwave

8.6 out of 10
Excellent
(48 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Kitchenette, Oceanfront

A balcony with a glass table and two chairs, overlooking a body of water.

Junior Suite, 1 King Bed, Kitchenette, Oceanfront

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Microwave (with Soaker Tub)

A hotel room with a sofa, a round coffee table, a desk with a chair, and a large TV. The room has a view of a body of water and palm trees.

Suite, 1 King Bed, Microwave (with Soaker Tub)

  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with a bed, a desk with a TV, a refrigerator, and a microwave.

Room, 2 Queen Beds, Microwave

8.4 out of 10
Very good
(70 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave, Oceanfront

A balcony with two chairs, a view of the sea, and palm trees.

Room, 1 King Bed, Microwave, Oceanfront

8.0 out of 10
Very good
(44 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave, Ocean View

A hotel room with a large bed, a desk with a chair, a TV, a nightstand, and a view of the sea.

Room, 1 King Bed, Microwave, Ocean View

7.8 out of 10
Good
(67 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave, Oceanfront

A hotel room with a bed, a desk with a computer, a TV, and a view of the ocean.

Room, 2 Queen Beds, Microwave, Oceanfront

8.2 out of 10
Very good
(54 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave, Ocean View

A hotel room with two beds, a desk with a TV, and a large window offering a view of a body of water and greenery.

Room, 2 Queen Beds, Microwave, Ocean View

8.8 out of 10
Excellent
(55 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Balcony (Lanai Mobility&Hearing,Roll-in Shower)

A hotel room with a large bed, a wooden wardrobe, a desk, and a view of a body of water and palm trees.

Room, 1 Queen Bed, Accessible, Balcony (Lanai Mobility&Hearing,Roll-in Shower)

  • Ocean view
  • 31 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

A hotel room with a large bed, a wooden wardrobe, a desk, and a view of a body of water and palm trees.

Room, 1 Queen Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of palm trees and a body of water.

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, 3x3 Shower)

A hotel room with a bed, a desk, a TV, a wardrobe, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, 3x3 Shower)

  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible King Room with Shower

A hotel room with a large bed, a desk with a computer, a TV, and a balcony with a view of palm trees and the ocean.

Accessible King Room with Shower

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible King Room with Tub Ocean Front

A hotel room with a large window, a bed, a desk, and a view of a body of water and greenery.

Accessible King Room with Tub Ocean Front

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton places you in the centre of Hilo, within just a 10-minute stroll of Coconut Island Park and within 30 minutes of Port of Hilo. Highlights at this resort include 2 bars/lounges, a golf course and a restaurant. .The restaurant, Ka Lihikai Restaurant, is open for breakfast, lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. 11001 square feet (1022 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Keaukaha resort, you'll be 2.7 km (1.7 mi) from Hilo Farmers Market and 3.1 km (1.9 mi) from Mokupapapa Discovery Center.
View more Resorts in HiloOpens in a new window

What's nearby

  • Naniloa Country Club - 2 min walk - 0.2 km
  • Liliuokalani Park and Gardens - 9 min walk - 0.8 km
  • Coconut Island Park - 10 min walk - 0.9 km
  • Bayfront Park - 19 min walk - 1.6 km
  • Port of Hilo - 3 min drive - 2.3 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 8 min drive

Restaurants

  • ‪Big Island Candies - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ken's House of Pancakes - ‬10 min walk
  • ‪Verna's Drive In - ‬9 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers its guests a golf course, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 11001 square feet (1022 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Grand Naniloa Hotel Hilo - a Doubletree by Hilton. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hilo resort.

  • 1 building
  • 379 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 11001 sq ft of conference space
  • 1022 sq. m of conference space
  • Built in 1960
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and a safe. 48-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a weekly basis and microwaves can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1960
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 14 per night
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is W 50540186.01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

What is the cancellation policy at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on 15 Oct 2026 start from NZ$444, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yep, Grand Naniloa Hotel Hilo - a Doubletree by Hilton has a self car park for USD 14 per night. A self car park is also available, for a fee.

Are there any beaches close to Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

The closest beach to Grand Naniloa Hotel Hilo - a Doubletree by Hilton is Richardson's Ocean Park (5.4 km).

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 8:00 AM to 10:00 PM.

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Grand Naniloa Hotel Hilo - a Doubletree by Hilton is a hit with families.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton serve breakfast?

Yep, full breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

No, Grand Naniloa Hotel Hilo - a Doubletree by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yep, you can grab a meal at Grand Naniloa Hotel Hilo - a Doubletree by Hilton's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

No, only service animals are allowed.

Is there a golf course on site at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yep, Grand Naniloa Hotel Hilo - a Doubletree by Hilton has a 9-hole golf course. A golf driving range, golf carts and a golf pro shop are available.

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 670 out of 1382 reviews
Rating 8 - Good. 330 out of 1382 reviews
Rating 6 - Okay. 196 out of 1382 reviews
Rating 4 - Poor. 97 out of 1382 reviews
Rating 2 - Terrible. 89 out of 1382 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and property, the views were amazing, we really enjoyed our short stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel very helpful and beautiful facilities would highly recommend.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Great food and drinks Bar was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, staff was wonderful. Did not eat breakfast, stayed 1 night with 2 kids. Older area, best hotel in the area. Would recommend tgis hitel, would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in Hilo
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with clean room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at this hotel. We'd definitely come back to this property.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might be best hotel for Hilo, get OCEAN FRONT WITH LANAI
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff was excellent.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable place to sleep in Hilo. Self-parking is across the street in a gravel lot. Would recommend and will definitely return.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service, Clean rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the beach and caters to tourists. It is very clean and the room was very comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe, friendly staff and very comfortable!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the days were spent mostly away from room touring coming home to a fresh room was perfect. The meals downstairs quality, flavor driven as well presented in appetizing visually appealing manor. Staff very helpful, kind and customer friendly,,,
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Best part about the hotel were the views from our King Suite, lovely! The furniture could use some updating. Beds were very comfortable and we would stay again!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overlooking our ocean view was spectacular. We so enjoyed ourselves. We came to Hilo after 20 + years for a family wedding and was very much peased
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room. Complimentary cookies and drink tickets are nice. Parking costs $14/night for self parking.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is Hawaii and Aloha spirit is awesome here like my Lahaina
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for access to beaches, waterfalls, volcanoes and more
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aloha Spirit of your staff was exceptional. Mahalo from my family and me from Lahaina our home🌈😘🙏🤗🌈Aloha Ginger Kaniho Lum and Ohana🌺
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,close to everything
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2026