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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Seafront hotel with 2 bars/lounges, near Coconut Island Park

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
View from room
Exterior
View from room
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Room service
The current price is NZ$410
includes taxes & fees
22 June - 23 June

Explore the area

Map
93 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪9 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Private bathroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (KAMEHAMEHA)

In-room safe, desk, free cots/infant beds, free WiFi

Suite, 2 Bedrooms (KAMEHAMEHA)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
2 bedrooms
Private bathroom
  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Corner)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Corner)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Sofa bed
  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About the area

Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton places you in the centre of Hilo, within just a 10-minute stroll of Coconut Island Park and within 30 minutes of Port of Hilo. Highlights at this beachfront hotel include 2 bars/lounges, a golf course and a restaurant. .The restaurant, Ka Lihikai Restaurant, is open for breakfast, lunch and dinner. Spend the day at the beach and enjoy the on-site outdoor swimming pool, 24-hour gym and pool cabanas. Business amenities include a meeting room, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .With a stay at this Keaukaha hotel, you'll be 2.7 km (1.7 mi) from Hilo Farmers Market and 3.1 km (1.9 mi) from Mokupapapa Discovery Center.
View more Resorts in HiloOpens in a new window

What's nearby

  • Coconut Island Park - 9 min walk - 0.8 km
  • Hilo Farmers Market - 3 min drive - 2.3 km
  • Port of Hilo - 3 min drive - 2.3 km
  • University of Hawaii at Hilo - 5 min drive - 4.2 km
  • Rainbow Falls - 7 min drive - 5.4 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 93 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬10 min walk
  • ‪Don's Grill - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Waioli Lounge - ‬3 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Seafront hotel with 2 bars/lounges, near Coconut Island Park
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers its guests a golf course, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Grand Naniloa Hotel Hilo - a Doubletree by Hilton. For a fee, parking is available.

Smoking is allowed in designated areas at this Hilo hotel.

  • 1 building
  • 379 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 1022 sq. m of conference space
  • Built in 1960
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and a safe. 48-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a weekly basis and microwaves can be requested. Housekeeping is provided on a limited basis.

Languages

English, Japanese

Similar properties

Exterior

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,272 reviews
The price is NZ$360
includes taxes & fees
17 June - 18 June
Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is W 50540186.01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses solar energy, plus a grey water recycling system.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

What is the cancellation policy at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on 22 Jun 2025 start from NZ$333.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yep, Grand Naniloa Hotel Hilo - a Doubletree by Hilton has valet parking with in/out privileges for USD 25 per night.

Are there any beaches close to Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

The closest beach to Grand Naniloa Hotel Hilo - a Doubletree by Hilton is Onekahakaha Beach Park (2.9 km).

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 8:00 AM to 10:00 PM.

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Grand Naniloa Hotel Hilo - a Doubletree by Hilton is a hit with families.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton serve breakfast?

Yep, full breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

No, Grand Naniloa Hotel Hilo - a Doubletree by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yep, you can grab a meal at Grand Naniloa Hotel Hilo - a Doubletree by Hilton's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

No, only service animals are allowed.

Is there a golf course on site at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yep, Grand Naniloa Hotel Hilo - a Doubletree by Hilton has a 9-hole golf course. A golf driving range, golf carts and a golf pro shop are available.

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 595 out of 1218 reviews
Rating 8 - Good. 310 out of 1218 reviews
Rating 6 - Okay. 166 out of 1218 reviews
Rating 4 - Poor. 77 out of 1218 reviews
Rating 2 - Terrible. 70 out of 1218 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

sally

Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Keep in mind this is probably the nicest property in Hilo. Probably because of that it was super busy. Rooms were alright.
Stayed 1 night in Jan 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, room comfort

I would come back

Beautiful views at this hotel. Large lanai. Room is a nice size and beds were comfortable. Artwork was removed and room needs painting. I wish they still had the beautiful hula artwork! Bring it back. Checking was delayed but they did look after us. Nice staff and very quick valet service. I would return if I come back to visit Hilo.
Room view
Stayed 2 nights in Mar 2025

4/10 Poor

Chenxi, San Diego

Disliked: Property conditions & facilities
Larger group there, only one elevator was working. Need to wait 15 minutes for the elevator in the evening and morning.
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Travelled with family, Business traveller
Disliked: Cleanliness
?
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very welcoming! I enjoyed my stay and will be back! Great bar, food and the views were awesome!
Stayed 1 night in Feb 2025

6/10 Okay

Alan

Travelled with partner
Front Desk did not notice us when we arrived to check in. We were placed in a terrible room on the 3rd floor. Walls are paper thin, you can hear the neighbors conversations and when they use the bathroom. Property is very old and outdated. It is next to the ocean which is cool but the hotel is not at a Hilton level.
Stayed 1 night in Mar 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
The photos in the advertising must have been from years ago. The property was so run down, it was not worth the price. The sliding glass door was so loose it rattled all night and they didn't care. The restuarant service was slow.
Stayed 2 nights in Mar 2025

10/10 Excellent

Darrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, staff & service

not quiet a full ocean view

the hotel was clean but the rooms seemed small and the full view was obscured by trees because they only put us in the 2nd floor- but called it a full ocean view-
Stayed 1 night in Mar 2025

2/10 Terrible

Helen

Stayed 3 nights in Feb 2025

10/10 Excellent

Rose FernandezWhite andJuanita

Liked: Cleanliness, amenities, property conditions & facilities
My Sister and I enjoyed our stay there and will definitely stay there again.
Stayed 3 nights in Feb 2025

2/10 Terrible

M I, Malvern

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking on Expedia gave us the worst room in the hotel. We felt like we were given a charity stay!! Management was not helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

6/10 Okay

Suhas

Liked: Cleanliness, amenities, property conditions & facilities
The view from room was excellent! The hotel is unnerving constructions. The under tap in restroom was leking
Stayed 5 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

LEIVALLYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was awesome. Sweet. Kind. And generous. Can’t remember his name though
Stayed 1 night in Feb 2025

2/10 Terrible

Hona

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good experience. Wasn't able to check in until 5 hours after check in time. Was told the night would be free of charge, but was I still charged. And after trying to chase this issue up,I've had no follow up from the hotel for since January. Staff at the bar were lovely.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Noelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and scenery!
Stayed 5 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Room was not ready till 5pm. We waited in the lobby. Then we were sent to the wrong tower. Finally in our room 1hr 15mins after arriving. The room views were amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front property with beautiful ocean views. The grounds were impeccable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricky Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great corner room with an excellent. The restaurant on property excellent.
Stayed 6 nights in Feb 2025