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Hilo Town Inn

Property class: 2

Photo gallery for Hilo Town Inn

A cozy dining area with a wooden cabinet, a green checkered tablecloth, and a painting of a surfer.
A bedroom with two beds, a ceiling fan, and a large window with blinds.
A wooden staircase with a handrail leading to a landing. There are two doors on the landing, one marked with the number 2 and the other with the number 3.
A compact kitchen with a wooden countertop, stainless steel sink, and a microwave. There is a framed picture on the wall above the counter.
A compact kitchen with white cabinetry, a stainless steel refrigerator, a microwave, and a coffee maker.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$308
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
132 Punahoa St, Hilo, HI, 96720
  • Place, Wailoa River State Park Hawaii
    ‪1 min walk‬
  • Place, Hilo Farmers Market
    ‪3 min walk‬
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Comfort Quadruple Room, 2 Queen Beds, Air conditioning, Park View

A bedroom with two beds, a ceiling fan, a window with curtains, and a small table with a chair.

Comfort Quadruple Room, 2 Queen Beds, Air conditioning, Park View

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Studio, 1 King Bed, Air conditioning, City View

A compact hotel room with a kitchenette, a bed, a TV, and a ceiling fan.

Comfort Studio, 1 King Bed, Air conditioning, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

A bedroom with two beds, a ceiling fan, and a large window with blinds.

Comfort Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Studio, Air conditioning, Bay View

A bedroom with a bed, a desk, a chair, a nightstand, a lamp, a ceiling fan, and a painting on the wall.

Comfort Studio, Air conditioning, Bay View

8.0 out of 10
Very good
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room, Air conditioning, City View

A bedroom with two beds, a desk, and a TV.

Comfort Quadruple Room, Air conditioning, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Hilo

Hilo Town Inn puts you in the heart of Hilo, within steps of Hamakua Heritage Corridor and Wailoa River State Park Hawaii. Highlights at this guest house include in-room free WiFi and Smart TVs. .This pet-friendly guest house has free WiFi in public areas and luggage storage. There's also the convenience of free self parking. .Near this Hilo guest house, you'll find Port of Hilo.
View more Guest houses in HiloOpens in a new window

What's nearby

  • Wailoa River State Park Hawaii - 1 min walk - 0.1 km
  • Hilo Farmers Market - 3 min walk - 0.3 km
  • Kalakaua Park - 7 min walk - 0.6 km
  • Panaewa Rainforest Zoo - 9 min walk - 0.8 km
  • Mokupapapa Discovery Center - 9 min walk - 0.8 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Panda Express - ‬5 min walk
  • ‪Subway - ‬3 min walk

About this property

Hilo Town Inn

Public spaces have free WiFi. Free self parking is available.

This Hilo guest house is smoke free.

  • 5 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Hilo Town Inn offers 5 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. 55-inch Smart televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include an iron/ironing board and free toiletries.

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  • Pool
  • Laundry room
  • Housekeeping
  • Microwave
4.1 out of 5, Very good, 1,008 reviews
The price is NZ$301
includes taxes & fees
11 Nov - 12 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Local artist showcase
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: USD 25 per pet, per stay (maximum USD 50 per stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per stay (maximum USD 50 per stay) plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number TA-121-868-0320-01, GE-121-868-0320-01, 2300903500000

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilo Town Inn Inn
Hilo Town Inn Hilo
Hilo Town Inn Inn Hilo

Frequently asked questions

Is parking available at Hilo Town Inn?

Yep, Hilo Town Inn has a free self car park.

How much does it cost to stay at Hilo Town Inn?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Hilo Town Inn on 15 Nov 2026 start from NZ$308, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hilo Town Inn?

The closest beach to Hilo Town Inn is Honoli'i Beach Park (3.7 km).

Is there a free airport shuttle available at Hilo Town Inn?

No, Hilo Town Inn does not offer an airport shuttle service.

What time are check-in & check-out at Hilo Town Inn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hilo Town Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 5 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, right needs everything, good restaurants nearby!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the host sent the check-in information in advance, the bed was good, the shower was good – essential things after a long day of hiking in the national park
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and clean room-don’t be put off by the exterior being a little shabby! Great AC, comfy bed. So convenient for the airport!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and walking distance to all the amenities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nice easy and clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run inn on the second floor of a historic building. Newly renovated rooms with A/C, comfy bed, and easy self-checkin. It was perfect for our one night stay in downtown Hilo.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable. There is parking in the back. There are a lot of homeless around but we were not bothered by them.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
In downtown Hilo, close to everything. Clean and with small equipped kitchen.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great room, super comfy bed. Easy access and instructions for check in.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This exceeded my expectations. I will definitely stay here again when I come back to Hilo. Great central location. Huge room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Room was incredible. Neighborhood is a little rough but location and the place were fantastic!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean rooms, the area is not the nicest.. gets noisy at night
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and responsive staff, easy to follow check in instructions, absolutely recomend if wanting to be close to the downtown events very convenient and walkable to everything.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, convenient Quaint
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam was amazing in making sure that we got checked in okay and that everything was great the next day. I forgot my book in the room and he even called and offered to mail it to me. Great room close to food and the beach….highly recommend!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Very well kept room, clean, and good basic amenities... the location can't be beat! If you are a light sleeper be sure to bring earplugs; the walls are thin and the locals like make a ruckus at all hours of the night. Be sure to eat at Paul's Place on the bottom floor.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect ; clean, bright and spacious. Has everything you need. Check in instruction were easy.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilo Town Inn is very clean and updated. We were very comfortable and Sam was very helpful and responsive. Would definitely recommend if visiting Hilo area.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

The rooms are okay, it's an old building, no elevator, no cleaning between days. The area was the real problem, so many homeless, you won't feel comfortable going out after dark.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place in great location

We had a little hiccup with the email providing the check-in info, but once we called it was quickly resolved. The room has been redecorated nicely, with a super comfy bed and cold A/C. Right next to the farmers market, and a short walk to downtown Hilo. Would definitely stay again.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You basically hear everything from the adjacent room, its very annoying. No privacy at all.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good location with good amenities. However, all of the pillows (2 for sleeping) provided are too soft and not firm enough. Bed sheets’ thread count is very low which in combination leads to uncomfortable sleeping conditions. Otherwise, solid.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Hidden Gem in the Heart of Hilo **Hilo Town Inn** is the perfect example of why you shouldn't judge a book by its cover. While the exterior is unassuming, the rooms are squeaky clean and thoughtfully equipped with everything you need to feel right at home. It is clear that a lot of care goes into maintaining the space. The location is unbeatable for exploring the east side of the Big Island. Being right in the center of town, we were within walking distance of local restaurants and stores. It also served as an ideal home base for our trips to Volcanoes National Park and Akaka Falls. Plus, the proximity to Hilo Airport made our travel logistics incredibly easy. If you're looking for a comfortable, spotless, and central spot to stay, this is it!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spacious and thoughtfully appointed. Central location was convenient to bus station and farmers market. It did get a bit noisy at times with the close proximity to downtown, but the mynas were the loudest things around. Contactless checkin was smooth and easy. Unfortunately we did not get to eat at Paul's, but it looked delicious. Maybe next time.
Stayed 3 nights in Jan 2026