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Hilo Reeds Bay Hotel

2.0 star property
Beach fun in outdoor pool, near Coconut Island Park

Photo gallery for Hilo Reeds Bay Hotel

View from property
Lobby
Parking
View from room
Standard Studio (1 King Bed) | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪10 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪10 min walk‬
  • Place, Port of Hilo
    ‪2 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Kitchenette
Fridge
Flat-screen TV
Fan
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(15 reviews)

Highlights

Balcony
Kitchenette
Fridge
Flat-screen TV
Fan
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed)

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(53 reviews)

Highlights

Balcony
Kitchenette
Fridge
Flat-screen TV
Fan
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(27 reviews)

Highlights

Kitchenette
Fridge
Flat-screen TV
Fan
Hairdryer
Private bathroom
Microwave
Cookware/dishes/utensils
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.0 out of 10
Very good
(18 reviews)

Highlights

Kitchenette
Fridge
Flat-screen TV
Fan
Hairdryer
Private bathroom
Microwave
Cookware/dishes/utensils
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(23 reviews)

Highlights

Kitchenette
Fridge
Flat-screen TV
Fan
Hairdryer
Private bathroom
Microwave
Cookware/dishes/utensils
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room 2 Double bed

Iron/ironing board, bed sheets

Standard Room 2 Double bed

  • Sleeps 4

View all photos for Deluxe Studio (2 Double Beds)

Iron/ironing board, bed sheets

Deluxe Studio (2 Double Beds)

  • Sleeps 4

View all photos for Deluxe King Studio

Iron/ironing board, bed sheets

Deluxe King Studio

  • Sleeps 2

King Studio With Bay View

  • Sleeps 2

Standard King Studio

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

King Studio With Bay View

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

Standard King Studio

  • Sleeps 2

About the area

Hilo

At Hilo Reeds Bay Hotel you'll be within a 10-minute stroll of Coconut Island Park and within 30 minutes of Port of Hilo. Highlights at this beach hotel include an outdoor swimming pool and in-room kitchenettes. .This hotel has free WiFi in public areas, a terrace and express check-in. Additionally, you'll find laundry facilities, express check-out and luggage storage. .With a stay at this Keaukaha hotel, you'll be 2.8 km (1.7 mi) from Hilo Farmers Market and 3 km (1.9 mi) from Hilo Shopping Center.

What's nearby

  • Naniloa Country Club - 3 min walk - 0.3 km
  • Coconut Island Park - 10 min walk - 0.9 km
  • Liliuokalani Park and Gardens - 10 min walk - 0.9 km
  • Port of Hilo - 2 min drive - 2.3 km
  • Keaukaha Beach Park - 3 min drive - 2.7 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬8 min walk
  • ‪Verna's Drive In - ‬7 min walk
  • ‪Ocean Front Kitchen - ‬15 min walk
  • ‪Hilo Bay Cafe - ‬11 min walk
  • ‪Ka Lihikai - ‬6 min walk

About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.
  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is W20358722. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Hilo Reeds Bay Hotel?

Hilo Reeds Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hilo Reeds Bay Hotel?

The closest beach to Hilo Reeds Bay Hotel is Onekahakaha Beach Park (2.9 km).

Does Hilo Reeds Bay Hotel have a pool?

Hilo Reeds Bay Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 7:00 PM.

Is there a free airport shuttle available at Hilo Reeds Bay Hotel?

No, Hilo Reeds Bay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Hilo Reeds Bay Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilo Reeds Bay Hotel?

No, pets are not allowed.

Is there a golf course on site at Hilo Reeds Bay Hotel?

There isn't one on site, but Naniloa Country Club is a short 4-minute walk away.

Hilo Reeds Bay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 1005 reviews
Rating 8 - Good. 321 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 53 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in an old style Hawaiian hotel by Hilo Bay. The room was impeccable in cleanliness, amenities and comfort. Beautiful surroundings on Banyan Drive with so much outdoor activity at your doorstep.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

6/10 Okay

Elaine

Travelled with family
Disliked: Property conditions & facilities

Clean Room

Clean room. Friendly staff. Hotel overall needs renovation.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity

No ac but the breeze from the water you totally don’t need it . Views are beautiful . And very quiet and peaceful .
Stayed 16 nights in Aug 2025

2/10 Terrible

Gary and Myra

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Rooms were clean and beds were OK. Great location. Only thing we noticed is this property appears to be in need of updating.
Stayed 1 night in Jul 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a small, clean place for those on a budget. Older building but very nice people.
Stayed 3 nights in Sep 2025

6/10 Okay

Carolina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old Building, Comfy Bed

Out of my 5 day trip I stayed 2 nights in Hilo so I could be close to Volcano National Park and I would not stay here again in the future. Although the staff was very friendly and helpful, but you can hear people talking outside and in other rooms late at night. The rooms also have no A/C and the Wifi is horrible. I couldn't even cast shows on the TV from my phone. That being said, the bed itself was comfortable so at least there's that. Parking was easy to find as well, but I would not recommend this hotel to solo travelers.
Stayed 2 nights in Sep 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was courteous, room clean, nice view of the bay, however the building is in disrepair , very dated and most important to keep in mind is that no room has A/C.
Stayed 1 night in Sep 2025

10/10 Excellent

Chavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Minseong

Stayed 1 night in Sep 2025

2/10 Terrible

Brooke

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely disgusting! It is falling apart, dirty, smelly and the staff was rude. It is situated next to low income housing and felt very unsafe as our balcony looked out into the parking lot of the apartment building where there were cracked out homeless people hanging out. We left after seeing that. Don’t bother staying here! We forfeited the $153 and went down the road and stayed at the SCP. Sooooo much better!
Stayed 1 night in Sep 2025

10/10 Excellent

John c

Liked: Cleanliness, staff & service, property conditions & facilities
All aroud great 👍 i would recommend it to others travling to the big island homely feeling...
Stayed 3 nights in Sep 2025

8/10 Good

Tanner

Good enough. Didn’t expect much for the cost
Stayed 1 night in Sep 2025

10/10 Excellent

Zhuojin

Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic hotel, but it was clean and quiet. TV was a bit to figure out, but other than that, can’t complain. A nice man that worked there helped me take my suitcase up the 3 flights of stairs.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another nice stay

This was our second stay here and we enjoyed the experience. The staff is friendly and helpful. The hotel is very conveniently located for airport, eating and going into Hilo town. They were accommodating in getting us a first floor room, since my wife has arthritis.
Stayed 3 nights in Aug 2025

8/10 Good

cindy

Travelled with group
Liked: Cleanliness, staff & service
Older property Quirky
Stayed 1 night in Aug 2025

4/10 Poor

Kurtis

Disliked: Amenities, property conditions & facilities
Old property in disrepair without air conditioning. The hotel is angled so the rooms do not catch the trade winds. Uncomfortably warm if it is the summer. The rooms do have kitchenettes and the beds were acceptable. Half the price of the Grand Naniloa nearby, so you get what you pay for.
Stayed 2 nights in Aug 2025

8/10 Good

Aditya

Nice property and conveniently located on the island. Old rooms but not too bad.
Stayed 2 nights in May 2025

4/10 Poor

Junko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location was good and access from the airport was also the best. I booked a room with a bay view, it was certainly guaranteed, but it was difficult to have no air conditioning in the room. It was hard to sleep at night, and it was too hot to overcome with two fans alone. The room was kept clean, the bed was large, and it was easy to sleep on. The woman at the reception was kind and allowed us to check in earlier than the 15:00 check-in. The buildings and facilities were old, but they were kept clean. The only major negative point for the hotel here is that there is no air conditioning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Business traveller
Liked: Staff & service

Great Experience at Hilo Reeds Bay Hotel!

Good location close to airport, lovely view on the bay, clean room with great amenities, staff very helpful and accommodative.
Stayed 1 night in Aug 2025

6/10 Okay

Derek

Stayed 3 nights in Aug 2025