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Trust Hotel

2.5 star property

Photo gallery for Trust Hotel

A modern kitchen area with wooden ceiling slats, a stone wall, and various kitchen appliances.
A hallway with wooden walls, a glass door, and a black door with a sign.
A modern bathroom with multiple shower stations, each equipped with a mirror and a handheld showerhead. There are several white stools for seating, and the floor is made of large, speckled tiles.
A modern lobby with a reception desk, seating area, and large windows.
A modern office space with a long wooden desk, multiple chairs, and a brick accent wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$90
31 Aug - 1 Sept

Explore the area

View map
1-14-10 Hikarimachi, Higashi Ward, Hiroshima, 7320052
  • Place, Mazda Zoom-Zoom Stadium
    ‪15 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪3 min drive‬
  • Place, Kamiyacho
    ‪5 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a desk, a chair, a trash bin, and a coffee maker.

Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

Down duvets, in-room safe, desk, blackout curtains

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

Down duvets, in-room safe, desk, blackout curtains

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

A compact hotel room with a mirrored wardrobe, a small desk, and a chair.

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

A small, clean room with a bed, a desk, a chair, an air conditioning unit, and a window with a blind.

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, desk, two chairs, an air conditioning unit, and a small table.

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, a desk, a coffee maker, and an air conditioner.

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, and an air conditioning unit.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A compact hotel room with a bed, a desk with a chair, a small table, and an air conditioning unit on the wall.

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

A compact hotel room with a bed, a desk, a chair, and a wardrobe.

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

7.2 out of 10
Good
(7 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

A compact hotel room with a bunk bed, a desk, a chair, and a wall-mounted bag.

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

A minimalist room with a single bed, a wooden headboard, and a light-colored wall.

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Hiroshima

Trust Hotel puts you in the centre of Hiroshima, 1.1 km (0.7 mi) from Mazda Zoom-Zoom Stadium and 2.6 km (1.6 mi) from Kamiyacho. Highlights at this hotel include in-room free WiFi and LCD TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Additionally, you'll find spa services and a microwave in a common area. There's also the convenience of limited parking. .With a stay at this Hiroshima City Centre hotel, you'll be 2.6 km (1.6 mi) from Hiroshima Castle and 2.8 km (1.7 mi) from Hiroshima Green Arena.

What's nearby

  • Mazda Zoom-Zoom Stadium - 15 min walk - 1.3 km
  • Shukkeien - 19 min walk - 1.6 km
  • Hiroshima Central Shopping District - 3 min drive - 1.5 km
  • Kamiyacho - 5 min drive - 2.4 km
  • Hiroshima Castle - 5 min drive - 2.8 km

Getting around

  • Hiroshima Station - 8 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima (HIJ) - 55 min drive

Restaurants

  • ‪ばくだん屋 - ‬5 min walk
  • ‪SUZU CAFE 広島 - ‬4 min walk
  • ‪海賊料理と牡蠣の店 村上海賊 - ‬5 min walk
  • ‪中華そば 我馬 - ‬5 min walk
  • ‪Sheraton Club - ‬5 min walk

About this property

Trust Hotel

As a guest of Trust Hotel, you'll find spa services, a vending machine, and multilingual staff. Public spaces have free WiFi. Trust Hotel also features a porter, a television in common area, and a lift.

Smoking is allowed in designated areas at this Hiroshima hotel.

  • 109 guestrooms or units
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Trust Hotel offers 109 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 42-inch LCD televisions come with premium digital channels.

Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor public bath.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 17 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima

Frequently asked questions

What is the cancellation policy at Trust Hotel?

Trust Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Trust Hotel?

As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at Trust Hotel on 31 Aug 2026 start from NZ$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Trust Hotel?

Onsite parking is limited.

Are there any beaches close to Trust Hotel?

The closest beach to Trust Hotel is Saka Bayside Beach (8.8 km).

Is there a spa on site at Trust Hotel?

There's no onsite spa, but this property does offer services like massages.

Is there a free airport shuttle available at Trust Hotel?

No, Trust Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Trust Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Trust Hotel?

No, pets are not allowed.

Trust Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 418 reviews
Rating 8 - Good. 137 out of 418 reviews
Rating 6 - Okay. 45 out of 418 reviews
Rating 4 - Poor. 16 out of 418 reviews
Rating 2 - Terrible. 8 out of 418 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yanwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatio, big size room with in room coffee machine
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Staff are very helpful. The spa is a plus. Will book again in future travel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cornelius

It was awesome and it came as advertised; I enjoyed myself while in Hiroshima
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and the staff is very polite. The rooms are great and the breakfast was delicious
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean place with a good breakfast. Labels on breakfast items would be handy but all tasty.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel offering a varied breakfast buffet Excellent staff and spotless rooms. Convenient location.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jue

Liked: Cleanliness, amenities, property conditions & facilities
free breakfast, good overall quality
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

KENT

Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast has many variety of Japanese and western food! Room and amenities just as good as a Toyoko Inn.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like expected from that type of hotel, nothing more, nothing less. Good quality/price
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers regular rooms, capsule like bunk rooms, and deluxe rooms. My only complaint is the capsule room doors are just an accordion style shutter. I do appreciate the in bunk television, and the adequate lock table storage. Overall, I had a good stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Enjoyed my stay, easy to find.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

MASAO

Liked: Cleanliness, amenities
The price was reasonable and the hotel was very clean. The quality and taste of the coffee could be improved, but other than that it was a very satisfying hotel.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Evan

Ehh
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Shopping close by
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

LICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is attentive and the environment is clean. There is a generous complimentary breakfast.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Probably the best hotel I stayed at during my month long trip in Japan. Clean, friendly staff, small room, good breakfast, close to the station.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

KEAN HU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)
Verified review

6/10 Okay

Morio

Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time there and every thing was excellent!!👍 keep up the good work and thank you for letting me stay at your hotel.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service very much! Staff was able to be professional in every way I can imagine. Would highly recommend staying here!
Stayed 2 nights in May 2023
Verified review

8/10 Good

christopher

Liked: Cleanliness, staff & service
room was nice
Stayed 2 nights in May 2023