4.9 out of 5

"My sister and myself stayed at the Caravelle for 3 nights. Loved to experience the splendid view of the district at night from the bar on the 7th fl ... " More

By a verified traveller on Thu 19 Oct 2017

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Hotel Description

Caravelle Saigon puts you in the heart of Ho Chi Minh City, connected to a shopping centre and within steps of Opera House and Dong Khoi Shopping Street. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 335 rooms feature free WiFi, free wired Internet and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. Tempur-Pedic beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, safes, hairdryers and phones are available.

A relaxing visit to Kara Spa can include Swedish massages, Thai massages and body wraps along with access to the spa tub and steam room. The buffet restaurant, Nineteen, is open for breakfast, brunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, health club, spa tub and sauna. A conference centre, a business centre and limo/town car service are among the business amenities offered. Additionally, you'll find a casino, free WiFi in public areas and a coffee shop/café. Full breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Places within a short walk of this 5-star Dong Khoi hotel include Ho Chi Minh City Hall Square and Parkson Plaza.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$236 per night

Signature Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Opera Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heritage Opera Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heritage Saigon Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Caravelle Saigon ratings based on 19 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Caravelle Saigon

Everyone (13) Couples (5) Family (1)
5 out of 5

Posted by on 3 Oct. 2018

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Comment from Hotel Management

5 Oct. 2018 by Michael Robinson

Dear Valued Guest, Thank you for your positive ratings on Wotif. We are always delighted to learn from our guests and sincerely grateful for your show of appreciation – if there is any particular area or associate you wish to highlight please do let us know. We look forward to welcoming you back in the near future. From the Heart of Saigon, The Caravelle Team

5 out of 5

Very well located.

My sister and myself stayed at the Caravelle for 3 nights. Loved to experience the splendid view of the district at night from the bar on the 7th floor. Next door to Opera House and short walk to Notre-Dame Cathedral, Post Office and City Hall. Very good service with taxis at the door. Hotel has a great variety of food for breakfast and service is quick.

Posted by on 19 Oct. 2017

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Comment from Hotel Management

24 Oct. 2017 by Michael Robinson

Dear Valued Guest, Thank you for your excellent feedback on our attentive service following your recent stay with us. We are delighted to hear you enjoyed our sumptuous breakfast and the view from our iconic rooftop Saigon Saigon Bar. We feel fortunate to be situated in such a superb location, which as you mentioned is close to many of Saigon’s key landmarks. We look forward to welcoming you back in the near future. From the Heart of Saigon, Michael Robinson General Manager

5 out of 5

Lovely hotel. Close to everything

Very comfortable beds. Good water pressure. Well stock bathroom. Fantastic service, very friendly and nothing was too much trouble.

Posted by , from Melbourne (Victoria) Australia on 21 Aug. 2017

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Comment from Hotel Management

30 Aug. 2017 by Michael Robinson General Manager

Dear Judith, Thank you for your kind comments following your recent stay with us. We are delighted to hear you enjoyed our comfortable room and were pleased with our attentive service, brought by the dedication of our passionate and friendly colleagues. We look forward to welcoming you back in the near future. From the Heart of Saigon, Michael Robinson General Manager

5 out of 5

Very central to excellent restaurants and markets/

Our stay was relaxing and comfortable. Excellent beauty treatments. The staff very friendly and helpful.

Posted by , from queensland on 9 Dec. 2016

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Comment from Hotel Management

12 Dec. 2016 by General Manager

Dear sue, Thank you for sharing your nice comments on our Spa service and fabulous associates. Yes, we feel lucky to be situated in central location, which is closed to variety of restaurants and Saigon key’s landmarks. Wishing you continued safe travels and look forward to welcoming you back soon From the Heart of Saigon, Michael Robinson General Manager

5 out of 5

Perfect staff

Pros: Signature Lounge is excellent
Everything was perfect from the time we checked-in to checked-out

Posted by , from Sydney on 1 Aug. 2016

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Comment from Hotel Management

18 Aug. 2016 by Michael Robinson

Dear Serdar, Thank you for your fantastic review, perfection is hard to come by so it is always great to hear such elated reviews, look forward to welcoming you back soon. Michael Robinson Director of Rooms

5 out of 5

Great central venue with ample facilities

Pros: we felt very welcomed by the staff who were always happy to assist us. We were completely unfamiliar with Saigon and Vietnam and their help was great
Cons: TV Reception on some channels was quite snowy
Location: Ho Chi Minh square, Bun Thanh markets, near by bars, bar-b-cue bar for meals, great coffee shops nearby
Stayed for 8 nights mixing work with pleasure. Loved the 24hr room service, concierge and front of house staff were wonderful and always ready to render service which was delivered promptly. Staff handled a room change to make the arrival of my wife a bit special and the stay went well. Roof top bar had great entertainment and we loved the happy hour and many cocktails at great prices. We would definitely consider staying at the Caravelle again when we return to Vietnam soon.

Posted by , from Albury NSW Australia on 31 Jul. 2016

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Comment from Hotel Management

1 Sep. 2016 by Director of Sales & Marketing

Dear Stuu – Wotif, Thank you for your wonderful feedback following your recent stay at Caravelle Saigon. We are delighted to hear that you love our hotel along with our team as we strive to go above and beyond with every guest. Yes, we are lucky to have such a fantastic location such a short walk from Saigon key’s landmarks. We have also noted your feedback on the TV reception. We wish you continued safe travels and look forward to welcoming you back in the not too distant future. From the Heart of Saigon Alex Hepworth Director of Sales & Marketing

5 out of 5

Great Hotel, in great location

Cons: Hairdryer in our room was pretty useless
Beautiful hotel with many dining and bar options right in the heart of District 1, able to walk to most attractions. Bed super comfortable and room was spacious.

Posted by on 6 Jan. 2016

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Comment from Hotel Management

22 Jan. 2016 by Michael Robinson

Dear Valued Guest, Thank you for sharing your kind feedback on our location and room features. We will be sure to check the hair dryer issue also. Looking forward to welcoming you back very soon. Michael Robinson Director Of Rooms

4 out of 5
Stayed overnight then returned 3 days later. Party was very welcome on our return, staff very good and the rooms were very well presented and good value

Posted by on 12 Sep. 2015

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Comment from Hotel Management

26 Oct. 2015 by Bryce Seator

Dear Valued Guest, Thank you for sharing your wonderful feedback. You endorsement of our products and customer service is such a positive reinforcement of our team’s goal. We look forward to welcoming you back soon. From the Heart of Saigon Bryce Seator Director of Rooms

5 out of 5

Very nice and clean hotel.

This hotel is absolutely nice I would recommend to anyone wanting or planning to go on saigon.close to everything almost just walking distance for a nice places you want to see like Oprah house just right in front.stuff are very nice helpful and friendly.the room is absolutely clean and the whole place we'll look after.we are so please and really surprise when we arrive which they put roses all over our room and a nice cake for our anniversary celebration.thought it was a good gesture.i will absolutely stay in caravelle again. Thanks we had a memorable stay😅

Posted by , from sydney on 28 Aug. 2015

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5 out of 5
Pros: Overall facilites
Cons: The breakfast was not included in our package
Location: Outstanding
Facilities: State of the art; Value: Fantastic; Service: Professional; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Sydney on 6 Sep. 2014

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Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Bar/lounge

The property will be renovating from 14 August 2018 until 31 December 2019 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Caravelle Saigon offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A casino, a hot tub, and a sauna are also featured at the luxury Caravelle Saigon. A round-trip airport shuttle (available 24 hours) is available for a fee. This 5-star Ho Chi Minh City hotel is smoke free.

  • 335 guestrooms or units
  • 24 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1956
  • Casino
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Ho Chi Minh City (SGN-Tan Son Nhat Intl.) (7.4 km / 4.6 mi)
  • Train station: Saigon Railway Station (3.6 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Caravelle Saigon offers 335 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Tempur-Pedic beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.

Nineteen – This buffet restaurant serves breakfast, brunch and dinner.

Cafe de l'Opera – This restaurant only serves breakfast. Open daily.

Reflections – This fine-dining restaurant only serves dinner. Open daily.

Martini Bar – On-site bar. Open daily.

Tapas Kitchen – This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The booking confirmation along with matching photo identification must be presented at check-in. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 98.18 per day.

Pets

  • No pets allowed

Policies

This property enforces a smart casual dress code in the Signature Lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 100 per night
  • A damage deposit of VND 2000000 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: VND 679000 for adults and VND 339500 for children (approximately)
  • Airport shuttle fee: VND 1732500 per vehicle (one-way)
  • Rollaway bed fee: VND 98.18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caravelle Saigon Hotel Ho Chi Minh City
  • Caravelle Saigon Hotel
  • Caravelle Saigon Ho Chi Minh City
  • Caravelle Saigon
  • Caravelle Ho Chi Minh City
  • Caravelle Hotel Saigon

You should know

  • Caravelle Saigon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.