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Ciao SaiGon Hotel & Spa

4.0 star property
Hotel connected to the convention centre in Ho Chi Minh City with a full-service spa

Photo gallery for Ciao SaiGon Hotel & Spa

Front of property
Lobby lounge
Breakfast, lunch, dinner served; international cuisine
Business centre
Sun deck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Room service
  • Housekeeping
The current price is NZ$70
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000
  • Dong Khoi Street
    ‪7 min drive‬
  • Ben Thanh Market
    ‪8 min drive‬
  • Bui Vien Walking Street
    ‪8 min drive‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪7 min walk‬

Room options

View all photos for Deluxe Twin with Window

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Deep-soaking bath
Hairdryer
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Double with Window

Minibar, in-room safe, desk, blackout curtains

Suite Double with Window

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
Deep-soaking bath
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double with Window

Deluxe Double with Window

Deluxe Double with Window

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Window

Minibar, in-room safe, desk, blackout curtains

Family Room with Window

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Ho Chi Minh City

You'll be connected to the convention centre at Ciao SaiGon Hotel & Spa, and within just a 15-minute stroll of Parkson CT Plaza and Hoang Van Thu Park. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Ciao Spa can include massages, facials and body treatments along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a sauna and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Tan Binh hotel include Ben Thanh Market and Bui Vien Walking Street.

What's nearby

  • Dong Khoi Street - 7 min drive - 5.7 km
  • Pham Ngu Lao Street - 8 min drive - 6.0 km
  • Ben Thanh Market - 8 min drive - 6.4 km
  • Bui Vien Walking Street - 8 min drive - 6.0 km
  • Saigon Zoo and Botanic Garden - 8 min drive - 6.4 km

Getting around

  • Ga Tau Go Vap Station - 8 min drive
  • Saigon Railway Station - 17 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 4 min drive

Restaurants

  • ‪Bia hơi Hà Nội - ‬2 min walk
  • ‪San Fu Lou Truong Son - ‬2 min walk
  • ‪Trung Nguyen Coffee - ‬2 min walk
  • ‪The Coffee House - Đống Đa - ‬1 min walk
  • ‪Quán Ngon Hà Nội - Lẩu Bò Riêu Cua Sụn Sườn Sân Bay - ‬1 min walk

About this property

Ciao SaiGon Hotel & Spa

Hotel connected to the convention centre in Ho Chi Minh City with a full-service spa
Ciao SaiGon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ciao SaiGon Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Ho Chi Minh City hotel is smoke free.

  • 60 guestrooms or units
  • 6 levels
  • 2016 buildings
  • Conference rooms
  • Built in 2016
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ciao SaiGon Hotel & Spa offers 60 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Ciao Spa has 6 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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Lobby

First Hotel

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  • Spa
  • Kids pool
  • Parking included
4.0 out of 5, Very good, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 2,016 buildings
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Frequently asked questions

Is parking available at Ciao SaiGon Hotel & Spa?

Yep, Ciao SaiGon Hotel & Spa has a free self car park. Onsite parking is limited.

How much does it cost to stay at Ciao SaiGon Hotel & Spa?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Ciao SaiGon Hotel & Spa on 18 Oct 2025 start from NZ$69.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Ciao SaiGon Hotel & Spa?

Yep, Ciao Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments. The Spa/Beauty services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change).

Does Ciao SaiGon Hotel & Spa have a pool?

Ciao SaiGon Hotel & Spa has an outdoor pool. The pool is open 8 AM to 7 PM.

Is there a free airport shuttle available at Ciao SaiGon Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ciao SaiGon Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ciao SaiGon Hotel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Ciao SaiGon Hotel & Spa?

No, pets are not allowed.

Ciao SaiGon Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 261 reviews
Rating 8 - Good. 110 out of 261 reviews
Rating 6 - Okay. 30 out of 261 reviews
Rating 4 - Poor. 14 out of 261 reviews
Rating 2 - Terrible. 11 out of 261 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

RAM SHARAN

Travelled with family
Liked: Amenities
Hospitality
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent, Houston

Travelled with family, Travelled with family and small children
Very good hotel. We will come back in future.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Amenities
Terrible hotel. Would not stay there again
Stayed 1 night in Jun 2025

8/10 Good

Robert, Sherburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I thought the hotel lack was the breakfast menu was very small and the hotel pool hours were very short. You could not come home after a day of shopping and relax in the pool because it close so early.
Stayed 4 nights in Mar 2025

6/10 Okay

Bao, Victorville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok or very good, but the one thing I don’t like beca It is look like they’re cheating me, when I’m looking the hotel, the pictures they’re show very nice ( because they have another with the same name or they’re the same) and the pictures I saw very nice, so after i ready booking, they sent me another one. That ok . I’m very easy person.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Trang

Stayed 3 nights in Jan 2025

6/10 Okay

Raffaele

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thuylan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Hau

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area. Good environment
Stayed 1 night in Aug 2024

10/10 Excellent

Thuylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed overnight waiting to transit to another flight so was very conveniently located close to the airport
Stayed 1 night in Aug 2024

8/10 Good

Hau

Travelled with family
Liked: Staff & service, property conditions & facilities
We like spacious rooms and quiet
Stayed 1 night in Aug 2024

6/10 Okay

Nhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overally, the hotel is clean and quite near the airport. However, breakfast is quite poor. Food and Beverage staff is not friendly. I booked 1 single room and 1 double bedroom. For double bedroom, he said I will have 3 voucher only for breakfats whileas it’s supposed to be 4 voucher. I didn’t like to argue with him at the restaurant. My single room added my 2 years old son. And my double bedroom is for my brother’s family which has 3 people. The F&B staff said he is flexible for me by adding more noodle in my soup so my 2-yr-old can share with me. My son will not be allowed for breakfast. My family is 4 adults, one 11-yr-old girl and one 2-yr-old boy but there are 5 breakfast voucher. Moreover, the evening receptionist looked not welcoming. Security guards are the nicest staff overal.
Stayed 1 night in Jul 2024

6/10 Okay

Lu

Disliked: Cleanliness, property conditions & facilities
The room condition was under standards. There were signs of water damages on walls, ceilings and bathroom cabinet. Shower’s drain was blocked and there were sharp nail under the room carpet next to the ceramic floor. We report them to the receptionist, hopefully these will be fixed. On a positive note however, restaurant staff was very polite and responded carefully to our request. Choices at breakfast are limited to 2.
Stayed 1 night in Jul 2024

8/10 Good

Desmond

Business traveller
Liked: Cleanliness, room comfort

Decent

Decent hotel but it doesn't look like a 4 stars hotel.
Stayed 1 night in Apr 2024

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and convenient place

Front desk and restaurant Staff are super friendly and professional, quick to respond to requests, rooms are clean and efficient. Be prepared for a hot room when you first get in, The AC took a couple of hours to cool the room, but once it’s on, it works perfectly. Don’t plan to bring durian back to the hotel as requested by staff. Breakfast menu is the same every day, and you can request different dishes If you want to. There are free instant coffee tubes and tea bags but ramen noodle is not free , hotel should have been more clear on stuff that is left on counter, whether they are free or charged. Location is so close to the airport, and surrounding areas have many eateries and coffee shops. I wanted to return to this hotel later for 5 more days and asked if they would honor the same rate but they refused. I then booked a 8.2 hotel 2 minutes away and got a much lower rate than my previous rate at Ciao. They’re losing my business and missing out on my loyalty and patronage.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kwok Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024

8/10 Good

Va

Travelled with partner
We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Stayed 1 night in Jan 2024

8/10 Good

Joe

Stayed 1 night in Jan 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it very difficult to cross “trường sơn” street if walking around the area because the whole long street has no cross street light for pedestrians.

6/10 Okay

Mia

Business traveller
Stayed 3 nights in Dec 2022

2/10 Terrible

William J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
Stayed 1 night in Nov 2022

6/10 Okay

christopher

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff speaks Poor English, no spa, won’t allow masseuse to room,terrible food nothing westerners would eat. This is why the hotel restaurant had no people in it. Took 3 hours for the AC to cool the room and staff didn’t understand me when I complained. We left a day early and paid for another hotel losing one nights payment just to be comfortable.
Stayed 2 nights in Oct 2022