Customer service:
- 👍👍👍
- You’ll seldom see workers in person but when you message them, they are very responsive and helpful
Capsules/beds:
- Clean and well kept with bedding that smells freshly laundered
- Bed is comfortable, firm, and has no springs
- Decent airflow inside capsule
- Lighting is nicely laid out with adjustable brightness, and conveniently controlled via a panel on the side wall
-Capsule size was perfect for me, but I am only 5’1”
- using wood/fake wood for the interior and exterior of the capsules visually made for a pleasant, calming environment
- walls are thin so you can hear other people
- Capsules have signs for “no smoking“ but when I stayed there for two non-consecutive nights, there was a strong smell of cigarette smoke coming through the capsule vents in the evening. The smell was also in the bathroom. Not sure if someone was smoking within their capsule or if they were outside of the hotel ventilation’s intake (outside of the building)
Bathrooms:
- unfortunately the bathrooms are set up more like a hostel than a hotel with ~41 capsules worth of people sharing 1 female bathroom & 1 male bathroom
- Female bathroom: 2 sinks, 2 toilets, and 2 showers (1 hair blow dryer)
- Male bathroom: 3 of each
- Toilets: not separated from rest of the bathroom so smells fill the whole space
- Needs better maintenance
Laundry:
-👍 2 washers and dryers, no extra charge
Kitchen:
- 1 sink, dish, soap, tea, mugs, 1 fridge/freezer
- 1 spoon, 1 pair of tongs