2/10 Terrible
Susan
Travelled with family
4 Jul 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here at the end on June so it was cold. Our room had no heating, and no electric blanket on the bed. We had to take the quilt off the other bed to prevent freezing. The hot water is turned off at night. In the morning, magically there is hot water again. I had to boil the kettle to get hot water at night. They came to fix the heating on the second day, but they did not care about the lack of hot water at night. In my dad's room the toilet seat was very wobbly and could not be tightened up. We told them about that on the first morning along with the heating issue, but no one came to fix it while we were out all day, so I had to call again that night. When the guy came, he said the seat was incorrect for that toilet. Dad is late 80s, and not that steady on his feet so that toilet was dangerous. I wonder why whoever cleans the rooms did not do anything about an obviously wobbly toilet seat. The second night we came back from a day out and both of our car spaces were taken up by other cars. We presumed this was by patrons of the hotel as those parks were near an access door to the lounge and bar. Don't waste your money staying at Shoreline Hotel they do not even have the basics despite advertising.
Susan
Stayed 2 nights in Jun 2025
