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Customs House Hotel

3.0 star property

Photo gallery for Customs House Hotel

Breakfast, lunch, dinner served; seafood
Superior Waterfront King Room
Breakfast, lunch, dinner served; seafood
Exterior
Superior King Standard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is NZ$313
includes taxes & fees
14 Apr - 15 Apr

Explore the area

View map
1 Murray Street, Hobart, TAS, 7000
  • Place, Mona Ferry Terminal
    ‪2 min walk‬
  • Place, Salamanca Market
    ‪3 min walk‬
  • Place, Salamanca Place
    ‪5 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 3 Single Beds and 1 Double Sofa Bed

View all photos for Waterfront King

Waterfront King

Waterfront King

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Above Bar

Queen Above Bar

Queen Above Bar

8.4 out of 10
Very good
(21 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

Superior King Standard

Superior King Standard

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

Waterfront Studio Room

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)
  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Hobart

Customs House Hotel places you in the centre of Hobart, within a short 5-minute stroll of popular places like Salamanca Market and Salamanca Place. Highlights at this historic hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .The restaurant, Customs House Restaurant, serves seafood and is open for breakfast, lunch and dinner. Vue Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Near this 3-property class Hobart Central Business District hotel, you'll find Wrest Point Casino.

What's nearby

  • Mona Ferry Terminal - 2 min walk - 0.2 km
  • Salamanca Market - 3 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.5 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Constitution Dock - 7 min walk - 0.6 km

Getting around

  • Tasmanian Transport Museum Station - 15 min drive
  • Hobart International Airport (HBA) - 17 min drive

Restaurants

  • ‪Zimmah Coffee City - ‬4 min walk
  • ‪Tesoro - ‬5 min walk
  • ‪Fish Frenzy - ‬4 min walk
  • ‪Bird Song Cafe - ‬3 min walk
  • ‪Mary Mary - ‬3 min walk

About this property

Customs House Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

Are there any beaches close to Customs House Hotel?

The closest beach to Customs House Hotel is Long Beach (3.9 km).

How much does it cost to stay at Customs House Hotel?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Customs House Hotel on 14 Apr 2026 start from NZ$313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Customs House Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Customs House Hotel is a hit with families.

Does Customs House Hotel serve breakfast?

Yeah, free cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Customs House Hotel?

No, Customs House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Customs House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Customs House Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Customs House Hotel?

No, pets are not allowed.

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 902 reviews
Rating 8 - Good. 357 out of 902 reviews
Rating 6 - Okay. 89 out of 902 reviews
Rating 4 - Poor. 20 out of 902 reviews
Rating 2 - Terrible. 14 out of 902 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were very tired and in need of refurbishment
Stayed 1 night in Feb 2026

10/10 Excellent

Kelly

Stayed 3 nights in Feb 2026

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A.
Stayed 2 nights in Jan 2026

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, and staff were great!
Stayed 1 night in Dec 2025

10/10 Excellent

george

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Staff and view
Stayed 5 nights in Nov 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,a great position.No parking on site but a great stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Douglas, Chermside

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Blanca

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Older premises. Room very clean. Staff were wonderful every single one from reception to restaurant to room attendants. Location with a million dollars.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Polite and helpful staff. Great view from a very spacious and characterful room. The rate for the room with a substantial breakfast included was very good value. The position opposite the harbour was perfect.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked for 3 adults and was given a family room that slept 5. The room was huge and had all the amenities you need. Would definitely stay again.
Stayed 3 nights in Nov 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, great location to Salamanca, buses, & city. Staff held suitcases for us and gave us a later check out which was great. Bed was large with soft mattress. Room needs black out curtains though, as bright sunlight lit up the room early in the morning.
Stayed 1 night in Nov 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Amenities
Fantastic location. Great value. Breakfast choices great. Recommend the porridge with mixed berries. Staff very responsive. We were upgraded to a waterfront superior room. Lovely with great view over harbour. Very comfortable bed and sofa
Stayed 2 nights in Nov 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all fantastic, they couldn’t do enough to help us. The check-in was great, breakfast staff were brilliant and check-out was seamless. It’s a unique, character hotel in the best location in Hobart.
Stayed 1 night in Nov 2025

8/10 Good

Valued

Travelled with group
Liked: Cleanliness, staff & service, amenities
great location
Stayed 3 nights in Nov 2025

8/10 Good

Philip

Liked: Staff & service, amenities
Disliked: Cleanliness
Dirty room. Carpet hadn't been vacuumed in a very long time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and comfortable. Food excellent. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean rooms, lovely bathroom. Convinent to have the resturant down stairs.
Stayed 1 night in Oct 2025

8/10 Good

Jui-Yi

Stayed 1 night in Oct 2025

10/10 Excellent

Jonothan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay great staff brilliant location
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Coffee was lukewarm
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A querky bulding that has been well renovated despite the overall age of the building. Excellent location and a great bar
Stayed 3 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Lovely staff and full of character. Great breakfast.
Stayed 7 nights in Oct 2025

10/10 Excellent

Thao Minh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating- helping us store our fresh food on our first day before check-in and helped us cook our eggs for the Three Capes hike. The location is fantastic and the room was clean and spacious. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for walking the town. Near Salamanca Market which is opened on Saturdays. See the Antarctica Museum. Waterfront offers lots of seafood and other options.
Stayed 2 nights in Sep 2025