Gemstone Resorts - accommodation in Hollywood

Need to use soft close mechanism on doors so they do not slam. HVAC very loud, couldn't use. Peeling paint in room. Why give us mugs if there is no coffeemaker in the room?

By far worst hotel I have stayed at in LA. This is an old hotel poorly renovated.

It's a nice small hotel room. The rooftop is to die for and really what made our stay truly worth it. The pool and lounge are perfect. The rooms are small and the AC does not go below 19°C which is not great when it's so hot out. Shout out to Ericka (server) who was amazing! I had an issue with my room and needed to be moved to a new one and was told the amenity fees etc would be removed and received vouchers for food at the restaurant. When I went to check out the front staff person said she had no idea as the guy I spoke to apparently didn't leave any notes or mention of it. I explained the situation and said I wasn't going to leave without knowing this was dealt with and eventually she removed the fees. Location wise there isn't anything extremely close for food but if you are good walking a few blocks you'll find something. Hollywood Blvd is about 3-4 blocks up the street. The food at the hotel is not so great so I'd recommend looking elsewhere. We also noticed many people enter the pool who were not guests at the hotel (this slipped out of their mouth) so I'm not entirely sure how security isn't around for this when you need a key to enter the pool area. I would stay again just for the rooftop.