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Dorsett Wanchai Hong Kong

4.5 star property
Luxury hotel with free local area shuttle and fitness centre

Photo gallery for Dorsett Wanchai Hong Kong

Exterior detail
Executive Suite
Point of interest
Lobby
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
The current price is NZ$200
includes taxes & fees
21 May - 22 May

Explore the area

Map
387-397, Queen's Road East, Wan Chai, Hong Kong
  • Times Square Shopping Mall
    ‪6 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪14 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

View all photos for Ocean Suite (Newly Renovated) with WiFi

Ocean Suite (Newly Renovated) with WiFi

Ocean Suite (Newly Renovated) with WiFi

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for SONY Suite

SONY Suite

SONY Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Causeway Bay City View Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Causeway Bay City View Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Course View Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Course View Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room with Clear Window (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room with Clear Window (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Interconnecting - Premier Causeway Bay City View Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Interconnecting - Premier Causeway Bay City View Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Family Quadruple Room

Deluxe Family Quadruple Room

Deluxe Family Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for OSIM Massage Suite

OSIM Massage Suite

OSIM Massage Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Jockey Suite

Jockey Suite | City view

Jockey Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Causeway Bay City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Causeway Bay City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Room with Racecourse View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Racecourse View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Interconnecting - Premier Course View Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Interconnecting - Premier Course View Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Premier Room with Causeway Bay City View - Weekly Housekeeping Service & max. 20lb Laundry

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Causeway Bay City View - Weekly Housekeeping Service & max. 20lb Laundry

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 28 sq m
  • Golf view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room with Clear Window

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room with Clear Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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About the area

Hong Kong

A luxury stay in the heart of Hong Kong awaits you at Dorsett Wanchai Hong Kong. Within just a 15-minute stroll, you'll find Times Square Shopping Mall and Sogo Causeway Bay. Highlights at this family-friendly hotel include a restaurant, a free area shuttle and a bar/lounge. .3T Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free train pick-up service. .Places within a 30-minute walk of this 4.5-property class Wan Chai hotel include Hong Kong Convention and Exhibition Centre and Victoria Harbour.

What's nearby

  • Times Square Shopping Mall - 8 min walk - 0.7 km
  • Hong Kong Convention and Exhibition Centre - 3 min drive - 2.1 km
  • Lan Kwai Fong - 3 min drive - 3.3 km
  • Ocean Park - 5 min drive - 4.6 km
  • Hong Kong - Macau Ferry Terminal - 5 min drive - 5.4 km

Getting around

  • Queen's Road East Tram Station - 1 min walk
  • Hong Kong Wan Chai Station - 13 min walk
  • Hong Kong International Airport (HKG) - 39 min drive

Restaurants

  • ‪圃公館 - ‬1 min walk
  • ‪3T Bar - ‬1 min walk
  • ‪Jockey Club Moon Koon Restaurant - ‬3 min walk
  • ‪The Derby - ‬4 min walk
  • ‪Golden Valley 駿景軒 - ‬2 min walk

About this property

Dorsett Wanchai Hong Kong

Luxury hotel with free local area shuttle and fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. An area shuttle within 1.5 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury Dorsett Wanchai Hong Kong.

This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2004
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dorsett Wanchai Hong Kong offers 454 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1.5 kilometres
  • Free train station pick-up shuttle from 7:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 163 for adults and HKD 163 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3T Bar
  • Di Fu Lou

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,000 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift (77 centimetre wide door)
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: HKD 440
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 163 for adults and from HKD 163 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cosmopolitan Hong Kong
Cosmopolitan Hong Kong Hotel
Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
Hong Kong Cosmopolitan Hotel
Hong Kong Hotel Cosmopolitan
Hotel Cosmopolitan Hong Kong
Hotel Hong Kong Cosmopolitan
Dorsett Formerly Cosmopolitan Hotel HK
Dorsett Wanchai Hong Kong Formerly Cosmopolitan HK
Dorsett Formerly Cosmopolitan HK
Dorsett Wanchai Hong Kong Hotel
Dorsett Hotel
Dorsett
Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
Cosmopolitan Hotel Hong Kong
Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)
Dorsett Wanchai Hong Kong Hotel
Dorsett Wanchai Hong Kong Hong Kong
Dorsett Wanchai Hong Kong Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Dorsett Wanchai Hong Kong?

Dorsett Wanchai Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Wanchai Hong Kong?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Dorsett Wanchai Hong Kong on 21 May 2025 start from NZ$200.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dorsett Wanchai Hong Kong?

The closest beach to Dorsett Wanchai Hong Kong is Hung Hom Promenade (3 km).

Is Dorsett Wanchai Hong Kong family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dorsett Wanchai Hong Kong is a hit with families.

Does Dorsett Wanchai Hong Kong serve breakfast?

Yeah, guests adore the buffet brekkie here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Dorsett Wanchai Hong Kong?

No, Dorsett Wanchai Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Wanchai Hong Kong?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dorsett Wanchai Hong Kong?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dorsett Wanchai Hong Kong?

No, only service animals are allowed.

Dorsett Wanchai Hong Kong Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1008 reviews
Rating 8 - Good. 363 out of 1008 reviews
Rating 6 - Okay. 141 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Toan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Feb 2025

10/10 Excellent

sandy k l

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the fifth time I stayed in this hotel. This time I chose breakfast package and I made the right choice. The whole crew of staff in the restaurant provide a professional and polite service to me and my wife 以禮待人. They set the model for service industry in Hong Kong. The whole team communicated each other effectively. We really enjoyed our stay . We definitely recommend this hotel and will return to the hotel. Thanks
Stayed 7 nights in Jan 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would consider Dorsett for my next visit to HK

Overall happy with Dorsett Wanchai. The breakfast is simple yet nice. Dorsett provide shuttle bus service to nearby MRT station which is very thoughtful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at Dorsett!

The staff was extremely friendly and helpful. The fitness center was well-equipped which I thoroughly enjoyed. I’m also glad there was the added bonus of free laundry for gym-goers. The only tough part was the wait time for the elevator during the busy breakfast time. Other than that, I found everything else about Dorsett very easy to navigate. A very convenient bus stop right outside as well as access to other transportation. The shuttle was very helpful as well. My dad isn’t very mobile so I’m glad I got to borrow a wheelchair from the hotel as well. Great stay!
Stayed 13 nights in Jan 2025

10/10 Excellent

Faridah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 4 nights in Jan 2025

6/10 Okay

Lawrence

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is very busy and is located on a busy road. Depending on which side of the hotel you're on, you'll be hearing 24/7 traffic noise or your view will be of a cemetery. We found there weren't a lot of restaurants or other amenities within walking distance of the hotel either. We booked a room for 3 people but was only given a choice of a room with two twin beds or a room with a queen. We paid the extra for the extra person but did not get a proper room. The room with twin beds is quite small, whereas the room with the queen bed is very spacious. The room itself is great - clean and good A/C. On the other hand, the hallways look old, dank, and in some hallways they look very run down and dirty. I would definitely choose a different property to stay at the next time I'm in Hong Kong.
Stayed 3 nights in Jan 2025

8/10 Good

Wendy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed that there was no pool in the hotel as advertised. Room was dated & could have been cleaner. Location was ok but required at least a 15 minute walk to other restaurants, coffee shops, & shopping.
Stayed 3 nights in Jan 2025

10/10 Excellent

Thanatchaphon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by Market and All good, recommend it to you guys who looking for the hotel in Hong Kong 🇭🇰
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Caren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at the Dorset .
Stayed 4 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for getting about in HK, the staff are extremely friendly and helpful. The lifts could do with a major overhaul though.
Stayed 7 nights in Jan 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Had a bad experience here. Carpets dirty, lifts weren’t working, noisy due to room being on busy road and vibrations. Just a bad location in general. Didn’t bother changing rooms, we moved to another hotel the next day. First time I’ve ever had to do this.
Stayed 4 nights in Jan 2025

8/10 Good

Thierry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self serving
Stayed 10 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service. Super clean
Stayed 7 nights in Jan 2025

10/10 Excellent

I Lut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff both at the front desk and the restaurant.
Stayed 17 nights in Jan 2025

10/10 Excellent

winnie, belle mead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No MTR nearby is the only thing I don’t like .
Stayed 2 nights in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We were inquiring about a restaurant that was recommended to us and they saved us an uber trip to a restaurant that was permanently closed. THANK YOU! I loved the free bus shuttles from the hotel to Causeway. Super convenient!! I would definitely come back!
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Stayed 1 night in Jan 2025

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stay at Dorsett in Singapore and it’s a great hotel. This Wan Chai location, which is really in Causeway Bay, is not up to standards. My room was in need of renovations, it was dirty, small, some lights did not work. The staff was mostly unhelpful, not happy to help. But the worse part was the noise. Every few minutes I could hear large bangs, some were so loud, they made me jump. I had to sleep with earplugs.
Stayed 3 nights in Jan 2025

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness
On Check in we were advised that they only had rooms with single beds as they were fully booked,even though we had booked months before and the deal was a superior room wit a view. One room had a view and the other opaque glass. After complaining they offered and supplied us the following day with premium rooms overlooking the race course. Overall the rooms were clean but fairly dated.
Stayed 4 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay
Stayed 5 nights in Jan 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and economical

Convenient location. Economical. Breakfast too crowded and not enough seating.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jaan Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was excellent, but it does get busy by 9 so we had to wait sometimes, or share a larger table. We made use of the free shuttle a couple of times, but it was also a very close walk to Times Square if you know about the "subway" underpass to get by the large roads bordering the hotel. We thought our adjoining room was very comfortable. The mattresses were on the harder side but we still got restful sleep.
Stayed 6 nights in Dec 2024

6/10 Okay

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The location is very inconvenient. The hotel is in the middle of 3 streets with very heavy traffic making it imposible to walk around the area. There are no restaurants or places to go around or that you can walk to. The shuttle service is excellent. Breakfast is OK, though far from being great but it serves its purpose. The staff is courteous and willing to serve. The hotel is outdated, specially the horrible dirty carpet in all the breakfast lounge.
Stayed 8 nights in Jan 2025