4.2 out of 5

"We choose this place due to the competitive price and its proximity to where we need it. Overall it was nice and clean and convenient. The gym was ... " More

By a verified traveller on Fri 08 Jun 2018

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Hotel Description

Ibis Hong Kong Central And Sheung Wan puts you in the heart of Hong Kong, within just a 10-minute stroll of Western Market and Hong Kong - Macau Ferry Terminal. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

You can enjoy coffee/tea makers, free bottled water and safes, featured in all 550 rooms. Additionally, fridges, hairdryers and phones are available.

Le Bar is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a fitness centre and a conference centre. Each morning buffet breakfast is served between 6:30 AM and 10 AM.

Sights within a 20-minute walk of this 3.5-star Central hotel include Soho and IFC Mall.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$101* Per night/room 26 Aug. - 27 Aug.

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

ibis Hong Kong Central And Sheung Wan ratings based on 45 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Hong Kong Central And Sheung Wan

Everyone (30) Couples (10) Business (2) Family (3)
3 out of 5
Tiny room, constantly waiting for a lift which would usually be packed

Posted by on 25 May 2019

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Comment from Hotel Management

28 May 2019 by Simone Hansen

Dear guest, Thank you very much for posting this review of your experience. Apart from the standard rooms (17 sqm), we also have Studio Room in a bigger size (25 sqm) for you to choose from. Both room types are equipped with large bay windows and timber flooring which give our guest a modern and inviting feel. Our elevator system was designed for higher efficiency and performance. Elevator on each trip makes maximum 3 intermediate stops in order to reduce passenger waiting and traveling time. We try our best to minimize the passenger waiting time however the elevators may be loaded to full capacity during peak hours and we are sorry for the inconvenience caused to you. Thank you again for your feedback and we will be more than glad to welcome you back on your next visit to Hong Kong. Kind Regards, Simone Hansen General Manager

3 out of 5
Position in Central was good. View of harbour was excellent.

Posted by on 2 May 2019

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Comment from Hotel Management

6 May 2019 by Simone Hansen

Dear guest, Thank you for your favorable comments on our location and harbour view. We are so glad to read that you liked the location of the hotel, which truly does make travelling within the city convenient. Our harbour view room features 3-metre high ceiling, large bay windows and timber flooring that makes best use of functionality and practicality of the room. We cannot wait to welcome you back in the near future so that you can enjoy the stunning Victoria Harbour view relaxingly again at ibis Hong Kong Central and Sheung Wan. Kind Regards, Simone Hansen General Manager

3 out of 5
Picked up a tummy bug from the room.Quite grubby.Bed hard but extra topper and quilt assisted.Otherwise OK.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by Simone Hansen

Dear guest, Thank you for sharing your feedback and I would like to extend my apologies that you had an unpleasant experience with us. I have informed our Housekeeping team about the situation that you encountered. We take pride in our cleanliness and attention to details, but clearly we were not up to the standards on your stay. Please rest assured that it is the occasional circumstance and we would be grateful if you were to contact us directly to share with us the dates and room number so that we can better follow up with the team. Again, thank you for sharing and I do hope that you give us another opportunity to try the hotel again in the future. Kind Regards, Simone Hansen General Manager

5 out of 5
The room was tired and dated however the staff went above and beyond to make our stay comfortable. The location was great.

Posted by on 28 Dec. 2018

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4 out of 5

Well priced and clean accommodation

We choose this place due to the competitive price and its proximity to where we need it. Overall it was nice and clean and convenient. The gym was basic, I only used it once, no benches, only a treadmill, cross trainer yoga mat, exercise ball and some dumbbells. The slightly annoying thing is that some of the elevators don't go to the ground floor as level 5 is the lobby. So going down to our room sometimes took 2 elevators. Given the price point we may stay here again when we come back to Hong Kong.

Posted by , from Melbourne, Australia on 8 Jun. 2018

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4 out of 5

Clean,but small rooms. Very east to access MTR

Pros: Central,clean
Cons: Food...
Location: Easy access to MTR system.
Food from phone delivery pick up was overpriced and absolutely terrible. There is no room service so you phone the restaurant then pick it up yourself. Do yourself a favour and don't do it.

Posted by , from gold Coast. Aust. on 15 Mar. 2018

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3 out of 5
nice view, close to transport , however the location of the hotel was dirty and not pleasant, mattresses was too small for twin bed and not comfortable. Shower was not cleaned properly and flawed. The manager offer another room but it was in worst condition so we decided not to move to the room that he offered!!

Posted by , from Australia on 26 Oct. 2017

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4 out of 5

Nice hotel in old Hong Kong

Really enjoyed the location of this hotel. Great to walk straight into busy local straights and to enjoy all the bustle of the city.

Posted by on 2 Oct. 2017

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5 out of 5

Would definitely rebook.

The room (2511) was small but adequate and had a million dollar view of the harbour and Kowloon. Staff were attentive, nothing was too much trouble. Close to all forms of transport.

Posted by , from Brisbane on 2 Sep. 2017

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5 out of 5

Nice hotel, great location.

We really enjoyed our stay at the Ibis Hong Kong Central and Sheung Wan. It was in a really good location, the staff were friendly and approachable and the rooms were always clean and comfortable. Wifi was included which meant we could find things to do and see in Hong Kong as well as stay in contact with friends and family. The free airport shuttle service made getting to and from the hotel easy so we could enjoy seeing the city instead of worrying about transfers. We had a group of four and requested two rooms near each other, this was accommodated with rooms next door to each other which again made things easier. Hotel staff in the lobby were very helpful and offered local knowledge. Having a Star Bucks downstairs was a bonus too! We would happily stay there again.

Posted by , from Melbourne on 18 Jan. 2017

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About the ibis Hong Kong Central And Sheung Wan

Location No. 28 Des Voeux Road West, Hong Kong,

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1313 square feet (122 square metres) and includes conference centres. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly ibis Hong Kong Central And Sheung Wan. This 3.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 550 guestrooms or units
  • 32 levels
  • 1313 sq ft of conference space
  • 122 sq. m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (35.9 km / 22.3 mi)
  • Train station: Hong Kong Central Station (1.8 km / 1.1 mi)
  • Parking:

Room Amenities

Ibis Hong Kong Central And Sheung Wan offers 550 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Le Bar – This bar serves lunch and dinner. Happy hour is offered.

TASTE – This Cafe only serves breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Breakfast is not included in the Breakfast rates for children 12 years old and younger. An additional fee of HSD 77.55 applies to children. A fee of HKD 151.10 applies for additional adults.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Debit cards not accepted
  • Union Pay
  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 151.1 for adults and HKD 77.55 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hong Kong Central
  • ibis Hong Kong Central Sheung Wan
  • ibis Hong Kong Central Sheung Wan
  • ibis Sheung Wan
  • ibis Sheung Wan Hotel
  • ibis Sheung Wan Hotel Hong Kong Central
  • Sheung Wan ibis
  • Ibis Hong Kong Central & Sheung Wan Hotel
  • ibis Hong Kong Central Sheung Wan Hotel
  • ibis Hong Kong Central Sheung

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.