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 Hong Kong • 1 Room
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ibis Hong Kong Central And Sheung Wan

3.5-star property
No. 28 Des Voeux Road West, Hong Kong, 0508 053 286
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4.1 out of 5
Very good!
See all 48 Wotif Reviews

"We choose this place due to the competitive price and its proximity to where we need it. Overall it was nice and clean and convenient. The gym was ... " More

By a verified traveller on Fri 08 Jun 2018

Points Of Interest

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Hotel Description

Ibis Hong Kong Central And Sheung Wan puts you in the heart of Hong Kong, within just a 10-minute stroll of Western Market and Hong Kong - Macau Ferry Terminal. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy coffee/tea makers, free bottled water, and safes, featured in all 550 rooms. Refrigerators, hair dryers, and phones are also available.

Le Bar is open for lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a fitness center, and a conference center. Each morning buffet breakfast is served between 6:30 AM and 10 AM.

Sights within a 20-minute walk of this 3.5-star Central hotel include Soho and IFC Mall.

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$84* Per night/room 24 Feb. - 25 Feb.

Standard Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, Harbour View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

ibis Hong Kong Central And Sheung Wan ratings based on 48 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Hong Kong Central And Sheung Wan

Everyone (30) Couples (10) Business (2) Family (5)
3 out of 5
Gym wasn’t well maintained - the treadmill, rowing machine and the other exercise machine out of order, so didn’t use the gym as planned throughout stay. Beds very hard and pillows uncomfortable. Good location and rooms kept very clean. Friendly staff.

Posted by , from Australia on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Jennifer Siu

Dear Melanie, Thank you for taking the time to share your feedback with us. It is encouraging to learn that you are satisfied with our location, cleanliness and staff. Regarding the condition of the facilities in our gym room, the Engineering department is rectifying the problem and carrying out the maintenance currently. I would like to extend my apology if it caused any inconvenience to you. Our bed is a Simmons mattress and 7cm feather topper which to serve our guests with a cozy sleep and there is an extra pillow in the cupboard for guest to choose from. I would kindly suggest you can call our housekeeper for placing an extra topper on top of the bed or extra pillows next time so as to make it meet with your preference and we would be delighted to do so upon receiving your call. Thank you again for your comments and choosing to stay with us. We all look forward to welcoming you back to our world of hospitality. Kind Regards, Jennifer Siu Front Office Manager

4 out of 5
Beds and pillows were pretty hard. Good view of the harbour . A bit obstructed from a new construction but still a nice outlook

Posted by , from QLD on 8 Jan. 2020

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5 out of 5

Posted by on 4 Dec. 2019

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3 out of 5
Tiny room, constantly waiting for a lift which would usually be packed

Posted by on 25 May 2019

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Comment from Hotel Management

28 May 2019 by Simone Hansen

Dear guest, Thank you very much for posting this review of your experience. Apart from the standard rooms (17 sqm), we also have Studio Room in a bigger size (25 sqm) for you to choose from. Both room types are equipped with large bay windows and timber flooring which give our guest a modern and inviting feel. Our elevator system was designed for higher efficiency and performance. Elevator on each trip makes maximum 3 intermediate stops in order to reduce passenger waiting and traveling time. We try our best to minimize the passenger waiting time however the elevators may be loaded to full capacity during peak hours and we are sorry for the inconvenience caused to you. Thank you again for your feedback and we will be more than glad to welcome you back on your next visit to Hong Kong. Kind Regards, Simone Hansen General Manager

3 out of 5
Position in Central was good. View of harbour was excellent.

Posted by on 2 May 2019

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Comment from Hotel Management

6 May 2019 by Simone Hansen

Dear guest, Thank you for your favorable comments on our location and harbour view. We are so glad to read that you liked the location of the hotel, which truly does make travelling within the city convenient. Our harbour view room features 3-metre high ceiling, large bay windows and timber flooring that makes best use of functionality and practicality of the room. We cannot wait to welcome you back in the near future so that you can enjoy the stunning Victoria Harbour view relaxingly again at ibis Hong Kong Central and Sheung Wan. Kind Regards, Simone Hansen General Manager

3 out of 5
Picked up a tummy bug from the room.Quite grubby.Bed hard but extra topper and quilt assisted.Otherwise OK.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by Simone Hansen

Dear guest, Thank you for sharing your feedback and I would like to extend my apologies that you had an unpleasant experience with us. I have informed our Housekeeping team about the situation that you encountered. We take pride in our cleanliness and attention to details, but clearly we were not up to the standards on your stay. Please rest assured that it is the occasional circumstance and we would be grateful if you were to contact us directly to share with us the dates and room number so that we can better follow up with the team. Again, thank you for sharing and I do hope that you give us another opportunity to try the hotel again in the future. Kind Regards, Simone Hansen General Manager

5 out of 5
The room was tired and dated however the staff went above and beyond to make our stay comfortable. The location was great.

Posted by on 28 Dec. 2018

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4 out of 5

Well priced and clean accommodation

We choose this place due to the competitive price and its proximity to where we need it. Overall it was nice and clean and convenient. The gym was basic, I only used it once, no benches, only a treadmill, cross trainer yoga mat, exercise ball and some dumbbells. The slightly annoying thing is that some of the elevators don't go to the ground floor as level 5 is the lobby. So going down to our room sometimes took 2 elevators. Given the price point we may stay here again when we come back to Hong Kong.

Posted by , from Melbourne, Australia on 8 Jun. 2018

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4 out of 5

Clean,but small rooms. Very east to access MTR

Pros: Central,clean
Cons: Food...
Location: Easy access to MTR system.
Food from phone delivery pick up was overpriced and absolutely terrible. There is no room service so you phone the restaurant then pick it up yourself. Do yourself a favour and don't do it.

Posted by , from gold Coast. Aust. on 15 Mar. 2018

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3 out of 5
nice view, close to transport , however the location of the hotel was dirty and not pleasant, mattresses was too small for twin bed and not comfortable. Shower was not cleaned properly and flawed. The manager offer another room but it was in worst condition so we decided not to move to the room that he offered!!

Posted by , from Australia on 26 Oct. 2017

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About the ibis Hong Kong Central And Sheung Wan

Location No. 28 Des Voeux Road West, Hong Kong,

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1313 square feet (122 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly ibis Hong Kong Central And Sheung Wan. This 3.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 550 guestrooms or units
  • 32 levels
  • 1313 sq ft of conference space
  • 122 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (35.9 km / 22.3 mi)
  • Train station: Hong Kong Central Station (2.2 km / 1.3 mi)
  • Parking:

Room Amenities

Ibis Hong Kong Central And Sheung Wan offers 550 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Le Bar - This bar serves lunch and dinner. Happy hour is offered.

TASTE - This café serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Breakfast is not included in the Breakfast rates for children 12 years old and younger. An additional fee of HSD 77.55 applies to children. A fee of HKD 151.10 applies for additional adults.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 151.1 for adults and HKD 77.55 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hong Kong Central
  • ibis Hong Kong Central Sheung Wan
  • ibis Hong Kong Central Sheung Wan
  • ibis Sheung Wan
  • ibis Sheung Wan Hotel
  • ibis Sheung Wan Hotel Hong Kong Central
  • Sheung Wan ibis
  • Ibis Hong Kong Central & Sheung Wan Hotel
  • ibis Hong Kong Central Sheung Wan Hotel
  • ibis Hong Kong Central Sheung
  • ibis Hong Kong Central And Sheung Wan Hotel
  • ibis Hong Kong Central And Sheung Wan Hong Kong
  • ibis Hong Kong Central And Sheung Wan Hotel Hong Kong

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.